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Forums » US Cable Support » Comcast » Comcast HSI » Comcast of ATLANTA, SHAMEFUL!!!!!
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Big_D
Premium
join:2003-06-02
Augusta, GA

reply to ki1o
Re: Comcast of ATLANTA, SHAMEFUL!!!!!

said by ki1o See Profile:
said by Big_D See Profile:
It's not really fair to bash comcast so harshly when your ping problems start at the router owned by AT&T worldnet services. Try sending them an email. help@ip.att.net Hopefully if enough people send them complaints they will look into the problem and do something about it.
We are still on the AT&T network. Also, every one in Atlanta had this same problem back in December and after 2 weeks of complaining to tech support and the BBB, they finally fixed it. Also, when the Canadian woman called me back, when she saw my tracerts from my first email I sent her, she admitted their was a problem on Comcasts network. So one way or another, that router must be owned by AT&T Broadband/Comcast.

Thats where your mistaken AT&T worldnet services is not owned by comcast. Only the broadband operations were sold to comcast. any router with a 12.x.x.x address is still owned by AT&T worldnet. Here is a whois on that router

OrgName: AT&T WorldNet Services
OrgID: ATTW
Address: 400 Interpace Parkway
City: Parsippany
StateProv: NJ
PostalCode: 07054
Country: US

NetRange: 12.0.0.0 - 12.255.255.255
CIDR: 12.0.0.0/8
NetName: ATT
NetHandle: NET-12-0-0-0-1
Parent:
NetType: Direct Allocation
NameServer: DBRU.BR.NS.ELS-GMS.ATT.NET
NameServer: DMTU.MT.NS.ELS-GMS.ATT.NET
NameServer: CBRU.BR.NS.ELS-GMS.ATT.NET
NameServer: CMTU.MT.NS.ELS-GMS.ATT.NET
Comment: For abuse issues contact abuse@att.net
RegDate: 1983-08-23
Updated: 2002-08-23

TechHandle: DK71-ARIN
TechName: Kostick, Deirdre
TechPhone: +1-919-319-8249
TechEmail: help@ip.att.net

OrgAbuseHandle: ATTAB-ARIN
OrgAbuseName: ATT Abuse
OrgAbusePhone: +1-919-319-8130
OrgAbuseEmail: abuse@att.net

OrgTechHandle: ICC-ARIN
OrgTechName: IP Customer Care
OrgTechPhone: +1-888-613-6330
OrgTechEmail: qhoang@att.com

OrgTechHandle: IPSWI-ARIN
OrgTechName: IP SWIP
OrgTechPhone: +1-888-613-6330
OrgTechEmail: swipid@nipaweb.vip.att.net

# ARIN WHOIS database, last updated 2003-06-24 21:05
# Enter ? for additional hints on searching ARIN's WHOIS database.
--
You want the truth? You can't handle the truth!
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