electrodes
join:2003-07-02
Hillsboro, OR
|  reply to apollo80
No TV reception, phone overbill $730, Net price up
I tried AT&T Digital cable TV and it worked for the last 2 months out of 8. Disconnected due to non-payment, I could not tell the difference, almost no reception. Out with the digital cable. They found they were the cause...
AT&T local phone service, they over billed me by $730.00, disconnected my phone service, charged me for the reconnection when they said they wouldn't and it took from June of 2002 -- February 2003 for them to fix my bill. They then checked my credit (lowers my score) and set a $$ limit on all bills going forward due to their mistake. I have detailed records to back this up. They can't help me.
Internet service was slow and disconnected for non-payment. When they reconnected me it worked at a wonderful speed. I was told "Oh, I'm sorry it must have been a bad connection.... yes you have to pay the reconnect fee..." It cost approximately $37.00 per month when I started with AT&T Broadband internet on 3/22/2002 and has increased constantly to the current $53.00 per month. Now I get to see their financial reports on the Comcast web page. Who cares about their financials when we are getting screwed..? My neighbors and I are going to look into a business DSL account allowing us to split the service. Comcast a name does not change the crappy service, don't you get it yet??? |
