scaredpoet
join:2001-03-26
Monmouth Junction, NJ
| An update from pobox...
From pobox:
July 2, 2003 (Updated 8:35 PM): Problem delivering mail to AT&T/Comcast
At approximately 11:30 a.m. EDT, AT&T/Comcast updated their spam filters such that mail passing through certain pobox.com mail exchange servers was bounced. We contacted AT&T about the problem immediately, and took steps to work around the problem until we heard from them, but it has grown increasingly worse throughout the day. Since AT&T has been unable to provide a time estimate on when this problem would be fixed, we are now holding mail for all accounts forwarding to the following domains:
comcast.net
att.net
attbi.com
If you have more than one forwarding address, your mail is still being sent to your unaffected account; when the problem is resolved with AT&T/Comcast, all your held mail will be delivered to your affected account.
If your only forwarding address is at one of those affected domains, we have set up a temporary IMAP account for your Pobox address. You can find instructions on how to set this up at »www.pobox.com/mailstore.mhtml.
More instructions on how to set up an IMAP account should be found in the help documentation for your email program.
You may prefer to add a second forwarding address to your account. Any mail held in your IMAP account will be forwarded to your affected forwarding address once the problem is resolved.
Additionally, we recommend that all users with affected accounts contact customer service at these ISPs requesting that the pobox.com mail exchange servers be removed from their blacklist. In general, the more complaints they receive, the faster the problem will be resolved.
We are committed to resolving this problem swiftly, and with minimal disruption to your service. If you have any further questions about this matter or you need any further assistance, please contact us at pobox@pobox.com. |
