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DrStrange
Technically feasible
Premium
join:2001-07-23
West Hartford, CT
·magicjack.com
·Stephouse Networks
·EarthLink


edited
reply to dlathem
Re: I got my ELM tax bill

I just got my bill with that $1.96 tax and sent them a mail with a link to the CT DRS Policy Statement regarding sales and use tax on computer-related services [Internet access isn't taxable in CT].

I'll take it up with CT Department of Revenue Services tomorrow and see what their take is on it.

CT DRS Policy Statement 2003(3)
»www.drs.state.ct.us/pubs/PS's/20···3-3.html

************************************************************

EDIT: Received a useless response from EL. This looks like a pre-packaged response crafted by the same bright star who does the Windows help screens for Micro$oft.

We'll see what DRS says about it tomorrow.

------------------------------------------------------------

Dear XXXXX XXXXXXXXX,

Thank you for contacting us.

We apologize for any confusion this issue may have caused.

We understand your concern regarding the tax charged on your account.

The amount of taxes that you pay on your telephone bill relate only
to those services reflected on your telephone bill. The amount of taxes
appearing on your EarthLink invoice represent taxes collected on local line telecommunication
services used to transport your internet service. These two telecommunication services - voice
and data transport - are separate services and are separately subject to various state and
local taxes.

We hope the above information will be helpful to you.

Should you have any further questions or concerns regarding this matter, please feel free to
contact us again. You may reach us via E-mail at dslservice@earthlink.net

XXXXXXXXXXXXXX
Electronic Support
EarthLink, Inc.
Why Wait? Move to EarthLink.
CSR ID#: XXXX
Case ID XXXXXXXXX
[text was edited by author 2003-07-06 19:01:44]
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