DrStrange
Technically feasible
Premium
join:2001-07-23
West Hartford, CT
 ·magicjack.com
 ·Stephouse Networks
·EarthLink
| reply to dlathem
Re: I got my ELM tax bill
Oops. I guess telling them you're calling the DRS isn't covered in a script. I don't have an hour to give Tech Support just now, so I'll let DRS deal with it [about the only state agency in CT that gives me consistently good service]. 
------------------------------------------------------------
Dear XXXXX,
Thank you for your reply.
We understand your concern regarding the tax being charged by EarthLink on your DSL account.
In order for us to assist you in resolving this matter, please contact our Broadband Service
department by phone at 888.847.4708.
We appreciate the opportunity to be of service to you
Should you have any further questions or concerns regarding this matter, please feel free to
contact us again. You may reach us via E-mail at dslservice@earthlink.net
XXXXXXXXXXX
Electronic Support
EarthLink, Inc.
Why Wait? Move to EarthLink.
CSR ID#: XXXX
Case ID XXXXXXXXX |
|
Zoder
join:2002-04-16
Miami, FL
edited
| Here's the Florida bill for anyone interested.
07/04/03 Jul 4-Aug 3:Internet Access 17.95
07/04/03 Jul 4-Aug 3: DSL Telecom Svc 32.00
07/04/03 USF Fee Recovery .66
07/04/03 State Communications Svcs Tax .77
07/04/03 Local Communications Svcs Tax 1.87
In Florida our Communications Tax is based on a State rate of 2.37% and a Local rate of 5.72% for my county. So technically they are over charing a nickel which isn't much. But if you multiply that by all of the Florida customers, that's alot of money they will be pocketing each month.
[text was edited by author 2003-07-06 21:16:42] |
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