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salesguy7
join:2003-09-19
| reply to orchid1
Re: I don't really see big promblem...
So let me get this straight, your real problem is with the "canned speech?" A ton of sales folk use canned speeches, its up to us to sift through what we hear & take ownership for the decision we make. With that said, if a rep outright lies about what the box does, then yes that is a problem. How about this: if this were truly a scam, I mean a bonafide scam, the Public Service commission from every state they operate in would have been all over them like flies on you know what, not to mention the State Attorney's office (check NOS Communications dba Quantum Link with their impossible to figure out ld rates). Don't forget telecom is a highly regulated industry & you can't fart sideways without getting slapped with a million dollar fine. And one final note: If you don't know what to make of all this, try going to your state's PSC site and look for complaints lodged against, orders entered against them,or simply call your PSC. I guarantee they will give you an unbaised opinion. How's that? | |
fcoeste
@chcgil.ameritech
| I need to make a desicion on wether I should sign this contract with Norvergence or not.
I would be saving a good chunk of money with Norvergence, with it's unlimited long distance calls. The length of the contract does not bother me either.
My main questions are two:
1- What happens if the box breaks or they go under? Am I left with no "dial tone"?
2- What happens if my minutes increase drastically and they start losing money because Q-west costs more to them than the money they collect from my box?
Please, help me here. Thanks | |
technerd2
join:2003-09-22
Parsippany, NJ
| reply to shuntva
Re: NorVergence Continued
Oh my god, I can not believe some of these disgusting posts against a company that is 1. Giving Small and Medium business owners unlimited calling anywhere in the USA for zero cents a minute, 2. reducing their monthly telecomm expenses up 60%. I recommended my company to utilize norvergence's solution, and guess what, I got a raise for it and a nice bonus. Why, because I decided to meet with norvergence with my bosses, and got the proposal. Savings were in 5 digits range per-month, which means over $9,999 for the simple's. I am a techie, like most of you poster's but jeez, use common sense for once instead of reaching for these situations of bandwith issues, matrix box failures, etc....you guys are like hackers, looking for every backdoor or hidden doors. Look, Yes I agree with some of the concerms with the contract, and the robot screening manager who seemed like he was on a verbatim script, but you know what, that "script" provided the vital info I needed to understand the solution, and I didn't feel he was selling me something, it was more of an information appointment. When you are preparing for a slideshow presentation to present to your superiors at work on how to say, save them 10% on office supplies annually, you would try to memorize what your going to say so everyone can understand what, how, when, and where. Regarding the contract, I was thinking, well what if norvergence goes belly up! Well I still have the box, and the way telecomm has been for decades, another company would pick up the operations, since their is room for profit. So that eased my concern on the contract. Also, 5 yrs for Zero cente-per-minute sounds pretty cool to me, no inflation, no variable cost, just the same amount in telecomm expenses for 5 yrs guaranteed, not bad. Oh yeah, now my cell phone has unlimited use 24/7, no minute caps or roaming charges...and I dont pay for it, my company does now. I agree totally that this solution is not for everyone. If you think your business isnt going to last another year, I wouldnt do it. But if you are running a business where you know your growth is inevitable, then I would jump on this. Also, some of these posts regarding the details on our operations seem to me like either disgruntles employees of the company, which we can all relate to, we all know at least one person at our company that is always sour and complaining. My other theory is "the competition". I think that some of the negative posts are from other companies that try to offer a solution as unique and valuable as norvergences. My challenge is this: Go get a quote from every other Telecomm company such as Allegiance, SBC, etc... and see what their solutions are! Will they give you a huge 30-60% savings with no out of pocket spending, will they give you unlimited outbound calling from land and cell phones for zero cents a minute, and do they all provide the high speed internet access. Whatever company your signed up with now, no matter how much they saved you, with norvergence, you will save up to 60% of that companies best offer.
I know I sound like I am promoting this company, but, wait, you know what, I am!!! They got me a raise, a bonus, and I get a cell phone that my company pays for and I have unlimited use on it. Technically, I dont give a stinking megabyte on how they do this, but I do know its legitimate, and it works, they are top of the line caterers in the Telecomm industry. As a personal note, if norvergence was offering the zero cents calling on cell and land phones and high speed internet access for the same monthly cost we were paying before, it would still be worth it. So the fact that they save a chunk off what a company is spending, that is truly amazing. On top of everything, they show a face to their company, not many in telecomm do that. They actually take the time out to come to your location to give you the info, not on the phone or by email, face to face, thats what I like.
This is my opinion, not everyone will agree, which is fine, its just my personal experience with norvergence.
My advice to you business owners out there is, meet with them, you are not obligated to make any decisions. They are just there to give you information on their solution, and to assess the specific needs of your company regarding telecommunications. And it is true that not everyone qualifies, and their is a real approval process, because one of my buddy's company couldn't receive the system up in denville, nj....I used to think that was just part of a attempt to peak interest even more, but its not, I was actually amazed about that part of it.
technerd
[text was edited by author 2003-09-22 16:20:48] | |
salesguy7
join:2003-09-19
| reply to fcoeste
Re: I don't really see big promblem...
Those are the 2 best questions I've seen so far & would like the answer to myself. Hopefully, someone in customer service can answer both or perhaps the answer is in the contract. I will say this however, anyone with a T1 circuit that utilizes an IAD runs the risk of the "box" not working. If there is a problem its usually with the loop from the ILEC & the games they play (thats my personal opinion). Good Luck. | |
nonymous
join:2003-09-08
Glendale, AZ
| reply to shuntva
Re: NorVergence Continued
DO THE SAVINGS INCLUDE THE COST OF THE BOX?
Beyond that if you are the brightest at your company look for a new job soon as it will be bankrupt or under indictment.
Oh here is a real important job:
»www.uael.org/media/online/innerN···803.html
Norvergence Names New Director of Bank Relations"
Norvergence
NORVERGENCE is pleased to announce that Robert J. Fine has been named as Director of Bank Relations. In his new role Mr. Fine will be responsible for managing all aspects of the company's non-recourse, third-party relationships as well as developing new funding relationships.
Mr. Fine has over twenty-five years of experience in the equipment leasing industry and previously held the position of President of Gramercy Leasing Services, Inc., a wholly-owned subsidiary of Atlantic Bank of New York. Prior to Gramercy, Fine spent thirteen years managing BLT Leasing Corp, the leasing subsidiary of Bank Leumi Trust Company of N.Y. serving as its President from April 1990. Fine began his leasing career with the Bank of Tokyo Trust Company in 1976.
Mr. Fine has always been an active member of the equipment leasing trade associations and began a two-year term as President of the Eastern Association of Equipment Lessors (EAEL) in April of this year and has served as an officer and Board Member since 1995.
Headquartered in Newark, N.J. NORVERGENCE is leading the way to voice/data convergence solutions that allow small to medium-sized businesses to drastically reduce their telecommunications costs.
[text was edited by author 2003-09-22 20:42:42] | |
technerd2
join:2003-09-22
Parsippany, NJ
| reply to shuntva
The box is incorporated into the savings, which means, you pay nothing extra, we are a large firm and our monthly telecom spending was well over $22,000, and we've cut that about in half. Norvergence told me box can vary, they aren't all the same exact box as read in some of these posts. I guess it all depends on your specific needs. If you are low volume, you do not need the largest bandwith. If you are high volume, you need larger capacity bandwith, every box is configured and tailored to the specified needs of the consumer. Then Cellular comes into play, and cellular is the best part to me, we have 62 cell phones for the company and we were paying about $8000 a month for all of them, and with norvergence, we are paying somewhere around $1300 for all 62 phones, and we have unlimited use on them peak and off peak time, 24/7 and there are no roaming charges. I know, it sounds wayyy to good to be true, but it is. The sales rep said that the cellular program they have has played a major role in many companies signing up for this. I can see why being that the owner of my company uses up over 4000 minutes a month peak time on cellular, so he got a huge kick out of norvergence telling him that cell phone now has no minute boundaries anymore! And it really comes down to the partnerships they have with excellent companies like Nortel, and cellular companies.
For anyone that is skeptical, you should be. In this day and age if you are not initially skeptical when it comes to Telecommunications, theres something wrong with you.
We are supposed to be skeptical, thats a good thing, but it shouldn't mean you can't sit with one of these guys for 20 minutes at your office. Get you questions answered, get the facts. If you dont like what you hear, end it right there. I meet with vendors and sales people from everything from Computer solutions to office supply companies, and I see what each one offers, and I go with the best. Unfortunately, when it comes to telecomm, no one can compete with norvergences patented matrix solution. Because even for example you just signed with some other company like allegiance(VOIP), and saving 12% monthly, norvergence will still get you a huge reduction in your telecomm expenses. And the sad thing with some of these other Voice to Data companies is that they are the one with hidden terms. I know a guy who got a proposal from a Voice/Data company and they told him he can make unlimited calls anywhere in the USA. Once he had an attorney look over the contract, it showed that it was unlimited up to 10,000 minutes a month. Now that is a deception and a semi-scam. The system we are on is simple, 24/7 unlimited calling anywhere in the USA for ZERO cents a minute. We can use 10,000,000,000 minutes a month and we will not spend 1 penny for per-minute charges.
They could work on the customer service though, I have seen worse, but I am trying to give you the real downsides, if any about norvergence. The cell phones took a couple weeks longer than expected to arrive, but that was because they have hundreds of applicants every week and they are getting backed up bit with the cell distribution, cause they said they program them on the spot, so when they get delivered, they are ready to go!
Oh yeah, one more thing, they give you all new cell phones when you sign up at no expense to you. 62 sprint cells we got, these cells are retailing at $235 each. So that would be about $15,000 for just the cell phones alone. But we get them free with the service.
Yeah this really sucks, lol!!!! | |
jerseydog
| reply to localalphagraphics
Re: Norvergence, been with them for over 2 years
NO PROBLEMS!
I've been with them for over 2 years, no problems, wish I could sign up for another 5 years | |
sexygirl4u
join:2003-09-23
Passaic, NJ
|  reply to shuntva
Re: NorVergence -First and Second Hand Knowledge
As a business owner and sister of a current employer, i must say....DONT KNOCK IT UNTIL YOU TRY IT...
Norvergence is a company that has grown from 1 floor consisting of 50 salespersons 2 years ago open in 5 markets up til today with empire with over 3000 salepersons working 35 different markets condering the depressing unemployment market. and THEY ARE CLOSINg about 1000 accounts a day. There tactics are no different than those used by AOL when they first came on the market, everyone thought it was a scam and too good to be true. So they must be doing something right. If you do not believe me, their offices are located downtown newark, nj at 550 broad street (you will see a diversified group of professonials outside the building). Also, the reason why no one has heard of the company is because of their "gorilla" marketing tactics considering they are monopolizing this market so there is no competition.
Their seem to be a lot of skeptics with no real information. Yew, I signed a 5 year contract, but I received 30-60% savings in certified writing with the option for them to beat 2 competitive companies within that time. I was first skeptical when I was approach by Norvergence 2 years ago(before the employment of my relative)but since I spent over $1000 a month on my home phone, business phone, and cellphone bills not to mention the cellphones of my 2 children I decided to give it a try. At first, i was quite suprise when the "screening managers" who actually did not try to sell me anything but to show up for only 10 minutes to review the bills and show the savings with no real pressure to commit(someone else will try to come back and sell). After reviewing the contract with my attorney, I decided to give it a shot but I still had my guard up. 2 years later, I'am currently spending under $400 dollars a month for all 6 lines, what a big difference(they also just replaced all 4 cell phones for free). I do not care how they do it or about the hidden fees but they do it good and all that really matter to me is the money that I'am saving. About $14,000 in savings in 2 years, you do the math !!!!
Lastly, I must say that Iam glay to be on the bandwagon and I will be more than haPPY to refere anyone to my sis for a appointment because all those who doubt will be left in the dust.
Trust me, it doest not hurt to listen to their brief screening meeting, with the option to end it at anytime, and what's the worst that could happen, you loose 10 minutes of your day.
I might sound like a salesperson but any company that saves me over $14,000 in 2 years, I'll happily spread the word.
NorVergence, NorVergence,NorVergence. The company will be a household name in 3 years. | |
sexygirl4u
join:2003-09-23
Passaic, NJ | If you want to contact me
Mrs. Fleming
Misertek Industries
Chachalene@yahoo.com
Good Luck!!! | |
sexygirl4u
join:2003-09-23
Passaic, NJ | reply to shuntva
Re: NorVergence first and second hand knowledge
Good Hunting!!! | |
sexygirl4u
join:2003-09-23
Passaic, NJ | chachalene.yahoo.com | |
nonymous
join:2003-09-08
Glendale, AZ
| reply to shuntva
Re: NorVergence Continued
Norvergence is a company that has grown from 1 floor consisting of 50 salespersons 2 years ago open in 5 markets up til today with empire with over 3000 salepersons working 35 different markets condering the depressing unemployment market. and THEY ARE CLOSINg about 1000 accounts a day. There tactics are no different than those used by AOL when they first came on the market, everyone thought it was a scam and too good to be true.
So sales people do they do anymore???????????????????
AOL has a backbone. | |
joein610
join:2003-07-03
Media, PA
| reply to localalphagraphics
Re: Norvergence, if it doesn't work don't pay....
with Norvergence .. YOU WILL HAVE TO PAY IF IT DOESNT WORK OR THEY GO UNDER.. The Contract is Not with you and Norvergence.. ITs with the LEASING COMPANY!! so the Contract is unbreakable... There is some portion that a court would tell you that you dont have to pay.. Probably the $160 / month for the T1... But NOT the Box Rental..
Jerseydog it YOUR Money.. Why not sign up for a 25 year contract... Why just a 5 year?
Joe V | |
nonymous
join:2003-09-08
Glendale, AZ
| reply to shuntva
Re: NorVergence Continued
All I want to know is if they have any infrastructure? Or are they strictly a reseller. In which case you should be able to do as good as deal thru the main seller of the product.
Do they produce anything? Or are they a telemarketer???
[text was edited by author 2003-09-23 21:34:19] | |
technerd2
join:2003-09-22
Parsippany, NJ
| reply to shuntva
I read in a telecomm magazine that Norvergence is the fastest growing company in the industry right now. They are supassing any type of competition. if the patent on the Matrix Box is still valid for another 8.5 years, that means that if you sign up for the 5 year contract, you will always have it fixed if it does ever fail, even if norvergence gets sold or goes under, someone else will take over the company, its a cash cow for anyone who has the money to invest into it. People always look for the smallest things to complain about, its disgusting....Look, if you dont like it, thats fine, its your opinion. I say " live and let live, anyone that cant understand that should be killed"!!! | |
salesguy7
join:2003-09-19
| reply to joein610
Re: Norvergence, if it doesn't work don't pay....
Joe, you must work for a competitor. Let me ask you this, what if the box never breaks or if it does, they replace at no charge, would you THEN consider their deal a good deal? Or do you have some other problem with their deal. By the way, how do you feel about those usage comittment levels that some LD carriers impose, for example, lets say you burn 10K/month in LD & the carrier has said we will give 2.1 per min but you must gaurantee a yearly minimum of 120K per year & if you don't meet the min, we will bill a penalty plus the difference. How do you feel about those. Keep in mind no one intends for the box to break, try to see the glass half full not half empty. And here is a lesson about contracts; contracts are only as good as they are enforceable, which means a judge must INTERPRET the contract, which in turns means everything is open to interpretation (lawyers love this part). So basically, just because the contract says so, doesn't make it so until a JUDGE SAYS SO! If you still feel this is a scam, call your Public Service Commission and ask around & finally, I can't stress enough, if this were a true, bonafide scam, we would have seen this in the courts by now, I can't imagine all those smart CEOs, CIOs, all being duped. Someone would have caught it by now. Not just you Joe. | |
salesguy7
join:2003-09-19 | reply to technerd2
Re: NorVergence Continued
Hey! What telecom magazine did you see that in? | |
localalphagraphics
| reply to joein610
Norvergence No Per Minute Costs, Flat Rates
joein610... Norvergence No Per Minute Costs, Flat Rates and huge savings! And why are you so concerned about the matrixbox anyway, it's only a portion of the the services, you have unlimited use cell phones and wireless, secure network, static ip what else can you ask for. As a business owner is a easy decision! and nobody else is even in the game. | |
jerseydog
| worth it alone for our company, just for the unlimited cell phone and local calls
Get your head out of the hole, (just a expression) and look at the economy and the business culture that we work within, it's a easy decesion, services and cost of business are only getting more exspensive everday | |
morbo
Complete Your Transaction
join:2002-01-22
00000
clubs:
 ·Charter Pipeline
 ·AT&T Southwest
| People: trust your gut on this one. The alternative is to trust anonymous posters and people that joined BBR days ago claiming that 'it's a great deal!'
use your head. norvergence = some type of scam.
--
me fail english? that's unpossible. | |
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