 nyctechnobab
join:2003-07-22 Newark, NJ
| reply to jimgriggs Re: NorVergence Continued
I can answer your questions: Norvergence is hardly going out of business anytime. They will be in 40 markets by January, and still growing. But so what anyway, once you have the matrix box- your on an unlimited calling circuit from Qwest and a local loop from your local provider. You pay your local loop to whomever @ 160 whatever, and pay your rental of the matrix and go on down the road. Norvergence only qualified your company for it and provisioned the services. I bought a Dell laptop, but if they go out of business I can still use it I suppose. Everyones concerned about thier affiliation with the big guys. Nortel networks engineered the solution, and Qwest provides the unlimited calling circuit for outbound traffic. Both are the largest in thier respected fields, and fortune 500. The alliance of Norvergence with these companies are on a level of lateral reciprocation which does not warrant a banner on thier websites, or a mention as you say. Did you know that SBC owns Cingular? Wonder why they do not sell Cingular wireless on the SBC website? Corporate affiliation do not always affiliate themselves on a consumer level. |
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  stickfigure
join:2002-06-11 El Cajon, CA
| Most affiliates do associate themselves. Look at Ford's website, has links to Aston Martin, Volvo, Mazda.... why wouldn't you when you can advertise to more markets using affiliates? By the way you should look closer at SBC's website... »www02.sbc.com/Products_Services/···,00.html |
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 jimgriggs
join:2003-06-21 Houston, TX
| reply to nyctechnobab Do you use the service or do you work for Norvergence? What is the answer to my DSL question? Why are the Norvergence telemarketers so evasive about details? Why is there no cost info on the website. Also, the links on the website to Quest and NorTel go to their home pages with no reference to Norvergence. I called Quest Corp. and they had no information about Norvergence. I searched Nortel's site and again nothing about Norvergence. So let's see, $160 per mo. for the service and $xxx.xx per mo. per Matrix Box for the the equipment rental/lease. So how much is x? |
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  mastermind278 Premium join:2001-07-12 Newark, NJ clubs:  
·Optimum Voice
·Optimum Online
| reply to nyctechnobab My guess is he works for Norvergence, since he is from Newark also. If you guys would like I don't mind walking Total Distance: 2.01 miles and checking out their office and take some pics for everyone. If you want PM me some questions and I will try my best to pass by them this week. -- Mastermind 4 Life ® © |
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 klawler
join:2003-08-01 Danvers, MA
| I searched the internet for info on Norvergence and here is where I have ended up.
They have also visited me twice now. I am a skeptic by nature being in sales myself. If it looks to good to be true etc.
Here is the quote they gave me based on 6 lines, high speed internet, 3 cell phones and an 800#
Currently with Allegiance charges are as follows Domestic Outbound $111.39 800# $100.4 Cellular $520.05 Internet $300.33 Total $1032.17
Norvergences Propoal Cellular Unlimited $59.97 Internet $159.25 800# $24.95 Matrix Rental $478.35 Total $722.52
Looks good on paper but does it makes sense with the 5 year contract? I have gone through several providers over the few years. MCI called an hour ago with 4c/minute and 53c line charge blah blah blah.
I would really like to know if Norvergence is working for anyone and if this Matrix rental plan makes sense. I will also say that the "if your approved" speech was a little much for me. |
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  Thee One Theeone. What? Ain'T No More To It.
join:2000-09-27 Chicago, IL | What I find most interesting Klawler, about your quote is the Matrix Rental is almost twice as much more by itself than the charges for the actual service. -- Life is an interlude to Death. |
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  stev32k Premium join:2000-04-27 Mobile, AL
·Mediacom
| reply to klawler quote: Matrix Rental $478.35
That must be one hell'va box to be worth $28,701 over a five year contract. The other prices look pretty good. My bet is that if these guys can make any money this way the competition will drive the price of the box down. If that happens you will be stuck with an expensive and likely obsolete piece of equipment for maybe two or three years of a five year contract.
The other thing I wonder is are all the other prices for cellular, internet, and 800 service fixed for the life of the contract, and what recourse do you have if NorVergence goes belly-up. And what if the local (or national) service providers refuse to go along with the NorVergence pricing ie Nortel, or Verizon or some backbone provider becomes concerned that NorVergence is driving the pricing down too low and decides to raise the wholesale rates.
Maybe they will become the Microsoft of Telecommunications and maybe they won't be around by the time the current five year contracts expire. So I'm going wait and watch their progress over the next year or two before committing to a long term contract. |
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  Frank is chilling Premium join:2000-11-03 somewhere
·Verizon FIOS
| reply to nyctechnobab said by nyctechnobab : I can answer your questions: Norvergence is hardly going out of business anytime. They will be in 40 markets by January, and still growing. But so what anyway, once you have the matrix box- your on an unlimited calling circuit from Qwest and a local loop from your local provider. You pay your local loop to whomever @ 160 whatever, and pay your rental of the matrix and go on down the road. Norvergence only qualified your company for it and provisioned the services. I bought a Dell laptop, but if they go out of business I can still use it I suppose. Everyones concerned about thier affiliation with the big guys. Nortel networks engineered the solution, and Qwest provides the unlimited calling circuit for outbound traffic. Both are the largest in thier respected fields, and fortune 500. The alliance of Norvergence with these companies are on a level of lateral reciprocation which does not warrant a banner on thier websites, or a mention as you say. Did you know that SBC owns Cingular? Wonder why they do not sell Cingular wireless on the SBC website? Corporate affiliation do not always affiliate themselves on a consumer level.
pardon my suspicious overtone but you sound like one a norvergence sales rep. |
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 pfershin
join:2003-07-29 Warren, MI | reply to stev32k Our quote topped that. Matrix box=$4955.58 per month. Total 5 year cost $297,934.80. |
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  stev32k Premium join:2000-04-27 Mobile, AL
·Mediacom
| quote: Our quote topped that. Matrix box=$4955.58 per month. Total 5 year cost $297,934.80.
They must have quoted you the 100 gig, super deluxe, dual turbo model. LOL - I think that's called charging whatever you think you can get. |
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 pfershin
join:2003-07-29 Warren, MI
| Even with the extremely high cost of the box our rep stated that our savings would still be around $3000/month. As soon as we started pressuring them they could'nt get out of our office fast enough. We're just waiting to see how long Norvergence will be around and what competition will enter the marketplace. |
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  Norvergence user
@67.128.x.x
| reply to klawler There definitely are big savings if you switch to NorVergence, but you will have many headaches and will have wished that you hadn't, especially if they give you AT&T cell phones. Our company has now been waiting in excess of 2 months for a reimbursement check due to over 40 contract breakages from our prior cell phone provider. This amount is somewhere in excess of $10,000. I do not know why it is taking so long even though there has been many inquiries regarding this reimbursement check. Also, many of our phones are already starting to break and after waiting 35 minutes to speak to a human being, I was told to bring them to the manufacturer. NorVergence will take no responsibility regarding this matter. Not to mention, the reception of the cell phone is subpar.
As for the T-1, just make sure you can definitely get access to other lines in case it goes down because it will go down.
Advice : Get the T-1, but make sure you definitely can get access to your other lines when the T-1 is down. As for the cell phones, if you are a company that relies on them heavily, stay away from the cell phone part of this deal. |
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  Marvelous
@uslec.net
| reply to jimgriggs I just had a meeting with a Norvergence salesman. The offer does seem too good to be true. One thing I noticed is that in their literature they reference the Nortel Matrix box. I cannot find any product like that from Nortel. Then I noticed the picture on their website and in their literature, »www.norvergence.com/PDFs/matrix_···lick.pdf
and it's identical to the Adtran Total Access 750 box I currently have from US Lec. I've had this box for over 2 years, hardly new technology. »www.dealtime.com/xPF-Rayman_Arena
I noticed it's made in Canada so it could be Nortel, but I just wonder if this Matrix box is really just marketing. |
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  roamer1 sticking it out at you
join:2001-03-24 Atlanta, GA clubs:
| said by Marvelous: Adtran Total Access 750
I think you're right...
I just noticed in the NorVergence PDF they refer to the term "TSU" -- guess what, that's Adtran's name for their line of CSU/DSU products!
Also, I checked the Total Access 750's spec sheet »www.adtran.com/adtranpx/Doc/0/2L···1-8E.pdf and the Matrix box and the 750 chassis are the same size.
-SC -- No-Bull SE US Wireless Info: »www.sewireless.info/ Atlanta Apt/Condo Cable & Broadband Info: »www.atlaptcable.info/ |
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 joein610
join:2003-07-03 Media, PA
| Actually They have a product glossy for their Clients...
and YES its Im sure is an ADTRAN... the TOTAL ACCESS 850 Sell for $2500... SO WHY DO they IT FOR $15,000-$25,000??? AND WITH NORVERGENCE there is NO WARRANTY BY THEM!!
YOU PAY EVEN IF ITS BROKE OR STOLEN!
THEY CANT ANSWER THIS !!!
JOE |
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 joein610
join:2003-07-03 Media, PA
| IT NOT New Technology JUST A NEW Technology SCAM....
When someboady signs up for Norvergence... The LEASE is made with the CLIENT and the LEASING Company
NOT
The CLIENT and NORVERGENCE ..
So 1. YOU HAVE to PAY FOR it NO Matter if its Broken or Stolen 2. You Cant Brake the Contract 3. Norvergence Gets all the Money up from front from the Leasing Company.. So they dont even Need Outside Funding As Long as they Keep Selling Deals they will Never Run out of Money...
But for the BIG BUCKS$$$$$$$ and GETTING Suckered in to a DEAL with NORVERGENCE Consider this FIRST...
- VERIZON Service Plan $35.00 plus Dial Tone Charge and Unlimited Local and Long Distance - Alligence Was just into my office and for $29.00/Line you get Unlimited Local and 500 Min of Tolls per Line - T-Mobile -- Cell Phone 1000 Mins for $39.00 - Comcast will have dial tone in the next few Months - Vonage.com -- $39.99 UNLIMITED local and long distance calling within the US & Canada.
- AND SO ON AND SO ON...
SO Pay $20,000 for the BOX Its your money and its good for the economy !!!!!
Joe V joein610@aol.com Email me if you need any other Norvergence Info or Contracts in PDF form |
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 bhood
join:2003-09-01 Redlands, CA
| reply to klawler As a customer and telecom professional it seems that the problem that I keep reading about at Norvergence is the customer size.
Anyone with less than $500-$1000 per month in in-bound and out-bound voice (not talking about cellular) is not a good prospect.
What Norvergence is selling is a hardware solution, with support, that allows you to put all of your traffic over the internet.
Yes, the lease price is high if you just look at the equipment. Try getting a carrier to support this tpe of solution for less than $200 per month. Sprint tried it and failed (Remember ION). |
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 reg64
join:2003-08-31 Lewisville, TX
| That is a good point regarding the comparison to Sprint ION. I do wonder why all of the negative postings on this company, when you consider what they are attempting to do is not all that far fetched. As an independent telecom agent this solution does cause concern from a competitive point of view. The amount of traffic to be billed monthly decreases substantially, which leads to reduced commissions.
Aside from all the skepticism, I really believe this could work in those enterprises where the volume does exceed $2,000 per mo in LD traffic. Honestly a solution such as this application could reduce the "revenue pie" substantially. |
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 mcsquared007
join:2003-08-25 Chicago, IL | reply to joein610 Do you work for Verizon? |
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 reg64
join:2003-08-31 Lewisville, TX | No I do not work for Verizon. I actually rep for a few resellers and facilities based providers. |
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