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Forums » Up and Running » Networking » Anyone own the Belkin F5D5231?
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(topic move) tracert seems to fail »
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oldhand
Premium
join:2003-05-16
Saugus, MA

Re: Anyone own the Belkin F5D5231?

I have had one consistent problem with this model. If I'm browsing the web and click on a series of pages (8+) in succession (i.e., clicking another hypertext link as soon as a page completes), the system begins to pause for roughly 10-seconds before a succeeding page begins to load. This will continue until I stop clicking for 3-4 minutes. The best way that I can think of to describe the effect is that it feels like the DNS server is overloading. Note, however, that no other router that I have tried produces this anomaly on my link, and the problem re-occurs as soon as the Belkin unit is returned to service.

On occasion, the Belkin router will remain in this "time-delay" mode until it is power cycled. Belkin telephone support has been less than useless - there is rarely an answer, and when there is, only one call in five produces someone who has even minimal English proficiency. E-mail tech support is even worse. A third level tech support manager stated that there is no firmware upgrade in process because it is, "...not needed because Belkin design routers right." I find this interesting because Belkin neither designed nor manufactured this router.

ObdH
Premium
join:2003-06-11

Re: Anyone own the Belkin F5D5231?

2 yay
2 ney

whats it to be?
oldhand
Premium
join:2003-05-16
Saugus, MA

Re: Anyone own the Belkin F5D5231?

After trying to get consistent, stable SPI Router performance (and reasonable support) from a series of suppliers (Belkin, Netgear, etc.), I'm throwing in the towel and doing what I should have done to begin with - order a ZyXEL unit. Although their Prestige 324 is sufficient for now, I may spring for their ZyWALL 2X with VPN capability (for possible future use) since the price differential isn't very great. The continuing hassle factor accompanying inexpensive SPI routers just isn't worth it.
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