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hqh510

join:2001-03-24
Manassas, VA

1 recommendation

reply to hqh510

Re: Comcast Bandwidth Exceeded Notice!!!

Click for full size
AUP
Here's the scan of the notice.


JTRockville
Data Ho
Premium,MVM
join:2002-01-28
Rockville, MD

2 recommendations

What a pile of crap!
said by The Comcast IP Network Abuse and Fraud Management Team:



Jeff_B
Premium
join:2000-09-24
Brick, NJ
reply to hqh510
They say you exceeded the acceptable amount of bandwidth but don't state what that is? If they are going to do this kind of crap then they could at least have an official amount.


JTRockville
Data Ho
Premium,MVM
join:2002-01-28
Rockville, MD
Making it dependent on neighborhood usage really pits one neighbor against the other!

* giggles at memories of the ancient "web hog" commercial *


hqh510

join:2001-03-24
Manassas, VA
reply to Jeff_B
I know, they should've told an official amount, but I guess it would range from a monthly basis, since they do averages.

said by Jeff_B:
They say you exceeded the acceptable amount of bandwidth but don't state what that is? If they are going to do this kind of crap then they could at least have an official amount.
--
===
HQH
===
My website/BEFSR41 Setup Guide:»www.geocities.com/~hqh51/


dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
kudos:4
reply to JTRockville
said by JTRockville:
Making it dependent on neighborhood usage really pits one neighbor against the other!

* giggles at memories of the ancient "web hog" commercial *
"Pacbell DSL. the internet is once again your friend". hehe, i still have all 3 of those ads
--
You can never be too rich, too thin or have too much Bandwidth

11337845
Live free or die
Premium
join:2002-12-20
Seattle, WA


1 recommendation

reply to JTRockville
Did someone say "commercial"? Ask and ye shall receive.

»www.101thefoxrocks.com/foxden/cr···bell.mpg

REMEMBER!!!!!! Right click and choose "Save As"

Enjoy responsibly.
[text was edited by author 2003-08-15 03:42:42]

RoaringLion

join:2003-08-14
Linden, NJ
Excellent commercial...make you think about dsl...with some improvements and tech moving foward we could see faster dsl service and cheaper in the future...cable is gonna have to stick with the program and lower those stupid $99 dollar price tags on 3 megs down. Comcast defines dsl as NOT SHARING THE LINE BUT SHARING BANDWITH ONCE IT REACHES THE CENTRAL OFFICE...[CANT QUOTE COMPLETELY]..IN OTHER WORDS ONCE YOU GET YOUR ARSE THERE U HAVE TO FIGHT WITH OTHER USERS FOR BANDIWITH....

-----------------------------------------------------------
DSL services dedicate a line from your home to the provider's central office, but that is where the dedicated connection ends and the bandwidth sharing begins. Internet traffic from your neighborhood meets at the provider's central office. Customers then battle for a connection to a Local ISP that is shared by residential users and possibly businesses. END QUOTE
----------------------------------------------------------

11337845
Live free or die
Premium
join:2002-12-20
Seattle, WA
I guess I'm lucky... I had flawless DSL service with Verizon.. but I decided to give Adelphia a chance with their 2000/256 connection... and it was flawless.... so I gave em a chance on their 3000/384 connection... and I'm so happy... It's only 85 a month with the modem rental.... I don't have any problems with Web Hogs right now, and hopefully I never will. Check out this speed test:

»/speedte···60933963


phxmark
What Country Are We Living In?

join:2000-12-27
Glendale, AZ
reply to hqh510
This really sucks. They want you to have high speed internet service, but don't want you to use it.

If all they think you are going to do is occassional web surfing and checking e-mail, then why switch from dial-up to high speed access?
--
Still living on Dial-Up.

joebear29

join:2003-07-20
Alabaster, AL
Uh, there is a difference between "only web surfing and e-mail" and using 400 GB of bandwidth in a month.


hbreg
Premium
join:2000-11-09
Feasterville Trevose, PA
reply to phxmark
A quick somewhat legal question i have not seen asked or answered in this thread, unless i missed it somehow.

But at what point does a subscriber agree to the TOS and AUP? I mean i signed up for service over the telephone and no mention of either was said to me. So i didn't agree to them at this point. I looked back over the work order from my install that i did sign but again there is no mention of agreeing to the TOS or AUP. I know these 2 documents are on Comcast's web site but if i visit their web site once a year that is a lot and it isn't to read the AUP or TOS. I am just wondering at what point did i agree to them if i never read them or nobody asked me to agree to them or did i sign anything that i agreed to them.

Just curious.


Jeremy Balsley

@attbi.com
My own two bits on this:

1) 200GB per month is friggin' INSANE. Yes, they tell you you can use this service 'unlimited'. But I mean, come on, they expect you to use the service in a responsible manner, not like some spoiled kid who whines when he gets scolded.

Let's look at this, shall we? The original poster stated he downloaded 5 _different_ radio streams AT ONCE, 24 hours a day, 7 days a week, for an entire month. He downloaded these streams while he was at work, while he was at home, and while he was asleep in the dead of the night! Ok, call me weird, but come on, is it really necessary to process _5_ seperate streams of music _24 hours a day?!_

On top of that, he says he flags songs he has heard before so they won't take space up on his disk. Great, that's nice. But tell me this, you have to download the song, right? So, a download of a music file occurs, and is found to be a repeat, so his computer deletes the repeated file, and STILL eats the bandwidth! That's just GREAT.

To the original poster: Dude, there is this thing called _Common Sense_. It's a great thing, you see. Why? Because it tells you that waste is bad. And do you know what you are doing? You are wasting bandwidth big time. You are working hard to max out your bandwidth 24/7. You are like the person here in Colorado who sees the full reservoirs and says, "Well, why are we still on watering restrictions?!", goes out and buys himself some really water-sucking grasses, plants them, and b*tches when the water company tells him, "Cut it out!" when he starts sucking down water as if he lived in, oh, say, Louisiana. Just because it is there does NOT mean you have to use it! If you keep using it, and make a big stink to Comcast about it, then Comcast is going to do to us exactly what all the front-range cities did when the drought hit...impose limits. And unfortunately, unlike the drought, you aren't going to get some miracle to suddenly make it possible for you to draw 1.5mbs constantly...

2) To the guy asking about agreeing to the TOS and AUP: You agree to this the instant you start using the service. I don't know about you, but we had a hard copy of our TOS handed to us by the installer. Even if you were not handed the TOS, it is your responsibility to be aware of it. Notice that Comcast does not offhand cut people off. They first tell you you are drawing their attention and tell you to review the AUP. This is a good thing. If you want to be SURE of the AUP, then why not go review it now?

I'm sorry for the rant, but this is what annoys me about American Society today...the whole "Well, it's available, so why can't I consume it?" mentality. Remember, people. Use common sense. Don't waste your bandwidth unnecessarily. Remember you're not the only one on the internet. And lastly, just because it is there does not mean you have to go out of your way to use it. 5 streams. 24 hours a day. Do I really need to say more?


draven
Ex-Mod 2004-10
join:2002-02-20
my bunker
said by Jeremy Balsley:
.....What he said....
Good rant! Funny and right on too! Especially the American people thing! Sign up and contribute more!


phxmark
What Country Are We Living In?

join:2000-12-27
Glendale, AZ
reply to joebear29
said by joebear29:
Uh, there is a difference between "only web surfing and e-mail" and using 400 GB of bandwidth in a month.
But what's to say that everyone in your neighborhood just checks e-mail and occasionally surfs the web, and only use say an average of 5 gigs per month. Does that mean that if I download 10 or 20 or 30 gigs then I am breaking the TOS/AUP???
--
Still living on Dial-Up.


AnonymousDude

@cableone.net
reply to Jeremy Balsley
"I'm sorry for the rant, but this is what annoys me about American Society today...the whole 'Well, it's available, so why can't I consume it?' mentality."

That comes right after the "If they screw with me I'll just sue them and they'll buckle when faced with a lawsuit" mentality.

tomdlgns
Premium
join:2003-03-21
Chicago, IL
kudos:1
reply to hqh510
i can still barley make out the letters once i click on the attatchment.....how can i fix this?

Tom


hqh510

join:2001-03-24
Manassas, VA
reply to Jeremy Balsley
said by Jeremy Balsley:
My own two bits on this:

1) 200GB per month is friggin' INSANE. Yes, they tell you you can use this service 'unlimited'. But I mean, come on, they expect you to use the service in a responsible manner, not like some spoiled kid who whines when he gets scolded.
Yes, it's insane. I am using it responsible. You don't see me maxing out my bandwidth 100%. I barely use 43% of the available bandwidth for the streams. Am I not allowed to use over a certain percentage of my bandwidth or something? Should I just use 1% of my bandwidth? Is that responsible enough?

quote:
Let's look at this, shall we? The original poster stated he downloaded 5 _different_ radio streams AT ONCE, 24 hours a day, 7 days a week, for an entire month. He downloaded these streams while he was at work, while he was at home, and while he was asleep in the dead of the night! Ok, call me weird, but come on, is it really necessary to process _5_ seperate streams of music _24 hours a day?!_
Well, tell me this: If I wanted different genres of music, is it necessary for me to download multiple streams or stick to one genre and not be able to get the other different genres of music? Of course I'm going to download 5 to get 5 different type of music that plays on the Internet. Why settle down for one type of music when I can get 5 because I can download 640kbps and still got more bandwidth left over for websurfing and do other stuff? I want to explore new stuff. I'm not going to stick one by one when I can do it all at once. If you asked me, it saves me valuable time by doing it all at once instead of moving from one channel to another, rotating them around to collect at an interval. Why settle for rotation when I can do it all at once?

quote:
On top of that, he says he flags songs he has heard before so they won't take space up on his disk. Great, that's nice. But tell me this, you have to download the song, right? So, a download of a music file occurs, and is found to be a repeat, so his computer deletes the repeated file, and STILL eats the bandwidth! That's just GREAT.
Yes, I have to download, even if it's something I have downloaded before. If there's a program out there that detects what I've already downloaded, I would've used that instead.

quote:
To the original poster: Dude, there is this thing called _Common Sense_. It's a great thing, you see. Why? Because it tells you that waste is bad. And do you know what you are doing? You are wasting bandwidth big time. You are working hard to max out your bandwidth 24/7.
I'm not working hard to maxing out my 1500kbps (or rather 1800kbps) connection. I only use 640kbps for the streams. That's not maxing it out. If you're telling me that I'm maxing out my monthly transfer capacity, I sure now know, since of the arrival of the Comcast letter.

quote:
You are like the person here in Colorado who sees the full reservoirs and says, "Well, why are we still on watering restrictions?!", goes out and buys himself some really water-sucking grasses, plants them, and b*tches when the water company tells him, "Cut it out!" when he starts sucking down water as if he lived in, oh, say, Louisiana.
Poorly written analogy in comparison with me. Especially with the part about b*tching to the "owner". I'm not saying, screw Comcast, I'm doing whatever I want, even if it's all there. That's not true. What I'm b*tching about is what is their so called "bandwidth limit" and how much I go over so that I can find out how much I should cut back. So I would thus be, "oh, how much water am I suppose to use?" in your story, not be "b*tching at the water company". There's a good difference. I'm not mad at Comcast for sending that letter. I'm just curious where I'm crossing the line.

quote:
Just because it is there does NOT mean you have to use it! If you keep using it, and make a big stink to Comcast about it, then Comcast is going to do to us exactly what all the front-range cities did when the drought hit...impose limits. And unfortunately, unlike the drought, you aren't going to get some miracle to suddenly make it possible for you to draw 1.5mbs constantly...
Read the response above.

quote:
I'm sorry for the rant, but this is what annoys me about American Society today...the whole "Well, it's available, so why can't I consume it?" mentality. Remember, people. Use common sense. Don't waste your bandwidth unnecessarily. Remember you're not the only one on the internet. And lastly, just because it is there does not mean you have to go out of your way to use it. 5 streams. 24 hours a day. Do I really need to say more?

Well, maybe if the program was encoded more efficiently, it'll all work efficiently. But I'm not the programmer. Does it mean that I just plain stop using the program for good until the feature is implemented? Heck no. If I'm able to squeeze by for decreasing the number of radio channels downloading at one time, and not able to land another letter, I'm going to do it. It would be a waste for me to not maximize my Internet usage if I were to just sit here and say, my gosh, I should sacrifice and save some bandwidth for other people - oh wait. I don't use 100% of the bandwidth, so it's okay for me to use a little bit of it constantly, without saturating the cable pipe. That's what it counts. If I can use it constantly and not at a high transfer rate (e.g. 640kbps vs. 1500kbps), then that's using responsibly.
--
===
HQH
===
My website/BEFSR41 Setup Guide:»www.geocities.com/hqh51/

stang03283

join:2003-08-16
Camden, NJ
reply to tomdlgns
said by tomdlgns:
i can still barley make out the letters once i click on the attatchment.....how can i fix this?

Tom
right click on the pic select save pic as then open the file saved on ur pc with mspaint you can zoom in on it in there

stridr69

join:2003-05-19
San Luis Obispo, CA
reply to hbreg
The first time you sent them what you owed them in a given month, constitudes a contract.

Have a nice day....


J D McDorce
Premium
join:2001-12-29
Westland, MI
Where in the contract (or in any other documentation) does Comcast state that Comcast High Speed Internet is a shared bandwidth network and that continuous use of advertised bandwidth can produce degraded performance for other customers?

aadic
Premium
join:2002-12-14
Trenton, NJ
said by J D McDorce:
Where in the contract (or in any other documentation) does Comcast state that Comcast High Speed Internet is a shared bandwidth network and that continuous use of advertised bandwidth can produce degraded performance for other customers?
That is common sense.

I agree with the statement that all possible things that could be said about this topic have been said. Think it is time to move on....