docmt
join:2002-01-09
Ontario, CA | Ontario, Calif. Outage?
Anyone else down in the Ontario, California area? Every once in a while one page will load and then nothing. Recording on tech support mentions problems with that virus of last week. |
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cali310
join:2000-07-01
Avondale, AZ
| Same prob here. I go thru Ontario so it's definitely a prob on their side. Been well over 24 hrs since the problem started and they can't give me an ETA on when it will be resolved. Ridiculous. They're saying it's caused by the blaster worm. We have to suffer because idiots don't know how to protect their systems. People like that should be allowed dial-up only. |
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docmt
join:2002-01-09
Ontario, CA |  reply to docmt
Three days now! Nothing! Grrrr. |
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cali310
join:2000-07-01
Avondale, AZ | reply to docmt
Yep 3 days and no ETA on when it will be fixed. What a joke. |
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kerpal
join:2003-06-22
Upland, CA | yeah upland here been out for like 3 days going on and off ; |
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docmt
join:2002-01-09
Ontario, CA | reply to docmt
I guess its just a figment of our imagination. According to the Adelphia website network status page, there aren't any problems in this area. |
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cali_702
join:2002-03-06
Upland, CA |  reply to docmt
3 days and counting.... I have a repair request in, gotta wait till Aug 30th. Good Bye Adelphia, Hello DSL |
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RR Conductor
RailRoadDude
Premium
join:2002-04-02
Redwood Valley, CA | August 30th? Ouch! When I've called up Adelphia for a tech to come out, they always have him out either the next day or the day after that, my local office is in Ukiah, CA. |
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puffguts
join:2003-08-07
Diamond Bar, CA
| reply to docmt
Same here in Chino Hills (Chino). I am posting this with my 56k connection, and it is much more stable (no more typing in address, waiting 1 minute for browser to respond as with cable).
Service has been very spotty for the past 3 - 4 days. I believe lots areas are affected. Can anyone from Adelphia explain how exactly is the worm affecting our service? |
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mdbstyle
join:2003-04-18
Olean, NY
| reply to docmt
Has anyone done there homework on the Blaster worm ???
Because from the comments I would have to say no! The worm infects isp customers not the isp. The people in the area have not taken the time to properly protect their pc's and now the worm is making their own computers bring down the network with continous ping bombing of adelphia's routers -- ie.. when a router is running at 100% utilization (from continous pings) no one gets online. |
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JacksGhost
Got Bottle?
join:2002-12-29
Buffalo, NY
| "when a router is running at 100% utilization (from continous pings) no one gets online."
Methinks this might be taking up the bandwidth needed to send those tftp/bootp files to modems making them appear to have 'no synch'
Jax |
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UplandPowerlinkUser
@adelphia.net
| reply to docmt
Here's the info I got.
There is a trouble ticket associated with this problem on the ontario, CAlifornia adelphia network. If you live there, be sure to call the local office and request that they open up a trouble ticket for you. Make SURE that the ticket reads as such that you were being affected by this problem since August 18th. That's when the associated problem, and documentation first appeared for the upland, ontario area. After you get the ticket, keep the number of the ticket. When the problem is resolved, call the local office again, and ask that they refund your money for the time it was down. They will reimburse you for the days that you were affected.
As for the previous post, it does appear that users on this network who have not updated their systems, are sending out massive amounts of traffic because their systems are affected, thus causing us all to suffer.
Other than this problem, I have never had a problem with adelphia, and I am loving my 3Mb down/256Kb up
If it will ever be restored to it's full glory, then I'll continue service. It would take a serious life tragedy to get me to change back to horrible dsl services.
Here is some contact info:
1500 Auto Center Drive
Ontario, CA
909-481-1115
MOndays 9am - 6pm
Tus sat 9am - 5pm |
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cali310
join:2000-07-01
Avondale, AZ | reply to docmt
A level 2 tech told me they're putting in a new gateway and we should be good tomorrow morning. We shall see......... |
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ledmirage
join:2003-08-04
Upland, CA
| I've spoken to a level 2 tech on the 19th, and they've been working on it since the 18th; seems like they are installing new router or something, but i doubt that it would take more than half a day to do that. After complaining to them numerous times, they offered to reimburse for the 3 days of outages, anyone in the Ontario actually successfully connected to their network? |
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Nobody077
join:2002-04-22
Montclair, CA
| I have been up off and on all day today, the connection has been choppy and slow (800/120), but thats better than not at all like the past few days have been. Things are slowly getting better, I am in Montclair so Im on same main network. As for it beeing local thing , like the teck help has been telling people that hold for 30+min, Im not to shure about that, there are a few other posts on the fourm with the same problem in other parts of the country. Adelphia's backbones are probaly just overloaded with all the current worm traffic, but with all the ports they are blocking now it looks like they are slowing the problems. |
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CHTRTECHSPRT
join:2003-03-25
Upland, CA | reply to docmt
Mine has been down since sunday and they cant tell me when it will be back up. |
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gheezer
Compooters R Us
Premium
join:2002-12-20
Henrietta, NY
| reply to cali310
said by cali310  :
A level 2 tech told me they're putting in a new gateway and we should be good tomorrow morning. We shall see.........
Sheesh, where the hell do the Phone People Get this crap!?!?!?
--
Join the NAVY, see the world....It's mostly water! |
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RR Conductor
RailRoadDude
Premium
join:2002-04-02
Redwood Valley, CA | Probably from the managers, nothing like not training people correctly. |
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unburdened
join:2003-08-07
Moreno Valley, CA
| reply to docmt
i believe my cable just went out a few minutes ago, but i'm in Moreno Valley. ;O
[text was edited by author 2003-08-22 04:11:24] |
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Riven
join:2003-06-28
Fontana, CA
| reply to docmt
I live in Fontana, cable went out about 12:30 am, and so my cable tv is out too. Cable is back up about 2:15ish am.
Been getting spike too, not sure what is going on.
I can't get any dsl , so i am stuck with adelphia, but so far for me, this is the 1st time that my cable went down since i signed up with adelphia 2 months ago. |
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