UplandPowerlinkUser
@adelphia.net
| reply to docmt
Re: Ontario, Calif. Outage?
Here's the info I got.
There is a trouble ticket associated with this problem on the ontario, CAlifornia adelphia network. If you live there, be sure to call the local office and request that they open up a trouble ticket for you. Make SURE that the ticket reads as such that you were being affected by this problem since August 18th. That's when the associated problem, and documentation first appeared for the upland, ontario area. After you get the ticket, keep the number of the ticket. When the problem is resolved, call the local office again, and ask that they refund your money for the time it was down. They will reimburse you for the days that you were affected.
As for the previous post, it does appear that users on this network who have not updated their systems, are sending out massive amounts of traffic because their systems are affected, thus causing us all to suffer.
Other than this problem, I have never had a problem with adelphia, and I am loving my 3Mb down/256Kb up
If it will ever be restored to it's full glory, then I'll continue service. It would take a serious life tragedy to get me to change back to horrible dsl services.
Here is some contact info:
1500 Auto Center Drive
Ontario, CA
909-481-1115
MOndays 9am - 6pm
Tus sat 9am - 5pm |
