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Forums » US Cable Support » Inside Insight » Insight AUP Violation []
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indy0365, please read in... »
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IGGY
No Guru Just Here To Help
Premium,MVM
join:2001-03-30
Chatham, IL

reply to blondboy71
Re: Insight AUP Violation []

"I work at the louisville office"

Well I think there are some in your area that definitely won't agree with your analysis of the situation. And I'd venture to say that any new tiers will most likely be to get 56K users to cable. So you'll see mostly lower tiers with a few high end tiers dropped in. But I'd bet the current top price will be be just that in the future. Customers aren't going to be willing to pay much more than that for service unless some dramatic changes are made in the usage policies provided. I've always been surprised Insight has any business customers do to all the restrictions they put on the business service. It was also my understand that the business class service was very limited in availability. Actually I thought it was just the Louisville area that had this option.
--
Test Your Security Team Z Member Cable Modem Diagnostics InsightBB 3000/384 XP PRO


INTENS1
Never Stop Trying
Premium,MVM
join:2002-04-21
Midwest
clubs:
·Insight Communicat..

reply to zman23
said by zman23 See Profile:
So far I am very happy with my new DSL service. I have line monitoring on and [snip]
Line monitoring..lucky you. Yes Insight, I want mine back!!
--
Anticipate Nothing...Expect Everything

zman23

join:2001-12-03
Louisville, KY

reply to fancydancer
You are quite wrong! There is no limit on servers with the deal I got My AUP states only the normal stuff and there is no mention of servers and I have an e-mail questioning their policies for acceptable use of servers (what I was going to do) and I received and OK from them.
So far I am very happy with my new DSL service. I have line monitoring on and there has not been any disruption in service now for over a month; I could never say that about Insightbb.


blondboy71

reply to bencjedi
Also that statement was in my opinion. Even if they did come out with a different levels of service, they are going to be way too costly anyway.


blondboy71

reply to bencjedi
hey robbie, I work at the louisville office, how about you?


IGGY
No Guru Just Here To Help
Premium,MVM
join:2001-03-30
Chatham, IL


reply to blondboy71
This is rather funny. Unless things have changed - which since there is a new president presiding over the company maybe things have. But we already have 1 new tier so your theory is shot to what comes out a persons backside now isn't it? Also some people a bit higher up the food chain have clearly stated that tiers are coming. Let's use a cable analogy - the cable company knows from experience that offering different tiers for cable tv leads to profits. They also know if they can do this with broadband they should see the same type of results they do with there cable offerings. So tiers will come into play if only for the fact that other companies DSL and cable are starting to offer such packages.

"Hmm...how long do you think it'll take until your DSL provider catches up to you?"

Actually most DSL providers are PRO servers. Thus a major reason people choose DSL over cable when they have choice. So I doubt they will care. I'm not a big SBC fan but like this quote.

"Telephone companies offering DSL service in the United States say they have no limits in place for their users, unlike Canadian, British or Australian counterparts that routinely cap their subscribers' usage. Verizon Communications and SBC Communications, the largest DSL providers in the United States, both said their services remain unlimited.

"The customers buy the lines," SBC spokesman Michael Coe said. "We make whatever bandwidth they need available to them."

»news.com.com/2100-1034-5079624.html Also here sometime later today »www.iggyz.com/files/news.html

Truth is if you tell a customer they have so much bandwidth they pay for and can use you'd best be able to provide all those customers with that bandwidth at all times. I don't think most companies have this view or there networks setup this way. Cable companies loose a lot of business because they don't want to be flexible and offer the customer what they want. If they approach broadband more like they do there tv offerings. I'd bet you'd see even happier customers.

" I see you getting shutdown faster than the Springfield, IL Taco Bells!"

Inside local joke - but very funny!! Don't expect to come to Springfield and get your Taco Bell fix. Heck we had like 4 or 5 maybe more. Now we have none and they did a good business. I want my ‘Yo Quiero Taco Bell’ »www.tacobell.com/ourcompany/pres···ahua.htm
--
Test Your Security
Team Z Member
Cable Modem Diagnostics
InsightBB 3000/384 XP PRO

[text was edited by author 2003-09-23 03:05:41]


fancydancer
Perception is reality
Premium
join:2002-08-28
Springfield, IL
clubs:
·Comcast
·Insight Communicat..

reply to blondboy71
said by blondboy71:
Well, I work for insightbb tech support and insight is never going to do tiered service! Only the 384 up with a price tag of 35 bones. Thats all I've got to say about that
Is that what the Magic 8 Ball said THAT time?
--
MCSE- Minesweeper Consultant Solitaire Expert


fancydancer
Perception is reality
Premium
join:2002-08-28
Springfield, IL
clubs:
·Comcast
·Insight Communicat..

reply to zman23
said by zman23 See Profile:
now I am running a lot more servers than that:)).
Hmm...how long do you think it'll take until your DSL provider catches up to you? Give 'em time. Unless you pay for a commercial package (which I doubt you do), I see you getting shutdown faster than the Springfield, IL Taco Bells!
--
MCSE- Minesweeper Consultant Solitaire Expert


robbym627
Premium
join:2003-09-14
Springfield, IL
·surpasshosting
·Comcast

reply to blondboy71
blondboy71 what office do you work in? How can you say they never will? Are you in management? Are you a decision maker? According to your post you work in tech support. I work for Insight tech support as well and the last time I checked we don't have much say in the matter.


blondboy71

@insightBB.com
reply to bencjedi
Well, I work for insightbb tech support and insight is never going to do tiered service! Only the 384 up with a price tag of 35 bones. Thats all I've got to say about that


robbym627
Premium
join:2003-09-14
Springfield, IL
·surpasshosting
·Comcast

reply to fancydancer
I agree with fancydancer. Insight needs to have better tiered services that will allow for things like web servers and ftp and even terminal services. I have done some checking on this and from what I have been told terminal services are ok to use. I use it and I also use telnet for my routers and switch. Insight does offer business service but even with that web servers and ftp servers are not aloud. I will ask management to give me a better idea of what is acceptable when I go to work today and I will let you all know.

zman23

join:2001-12-03
Louisville, KY

reply to zman23
Just to follow-up. I am now happily on DSL it runs soooo much smooother than Insightbb cable. My DSL modem light does not flash unless I am sending or receiving something. No slow downs, no downtime, nada!
Anyway, I received a call from an Insightbb cable "troubleshooter" wanting to know why I drop their service (3 weeks later??), I told him about the loss of ICMP, slowdowns, etc. and he said that they've lost a few people due to those reasons. I said I dropped their service due to the AUP violation letter and he seemed quite happy that it was due to the AUP and not because of the other problems (I told him I was running an e-mail server, now I am running a lot more servers than that:)). Anyway, seems like a few others or not letting the door hit them in the ass on the way out.

Stu_Pidaso

join:2003-08-30
Jeffersonville, IN

reply to bencjedi
Another thing that I will mention. If you will look at the logs for your FTP and Website, you wiss see a lot of activity with long /GET strings with NNNNN or zzzz or /get Scripts. A large number of these are from machines that are infected with Code Red, Nimda And the Blaster worms. I have researched some of the IP addys that are hitting my site and find that they are running infected sites that have not been patched. Some since '99. A number of these are 12.220.xxx.xxx IP's which are Insight and ATTBI IP's.
IF you are using IIS on your machine 1. Make sure you have all of the critical updates installed 2. Get a Firewall and 3. Use an antivirus and update definitions regularly (I do it weekly) and Scan daily.

Again, I hope this helps.

Stu_Pidaso

join:2003-08-30
Jeffersonville, IN

reply to bencjedi
I also run a website on IIS on Windows 2K Server. Several months ago I received the identical message. However I questioned the "Server" policy via e-mail. The reply that I received from insight informed me that "They were policing servers that were using a lot of broadband" (IE FTP Sites, File Sharing servers, SQL servers, etc.), that it appeared that I was not, and that I could restart my web server.

I hope this helps.

CompuKid101

join:2002-03-19
Lafayette, IN
reply to anarchist4000
Exactly! They already have us by the balls with out shitty upload speeds! How can they expect a server on 128kbps to "harm other user's experience"?

kg4evv
Kg4evv
Premium
join:2002-02-18
Fairdale, KY

reply to fancydancer
Friend of mine received the letter, he wasn't sure exactly what ports he had open, or that he even had an open port. He called me up at home, I took a look. I tried to telnet into his IP, no luck. I typed his IP in my Mozilla Firebird, no luck. So I FTP'd into his IP and in I went. Completely anonymous.

I believe Insights main concern isn't the usage of Bandwidth when someone runs a small server. In that regards Anarchist is correct of course. Who in their right mind would WANT to run a major server of any type with only 128kbps cap in the first place? Anyone who is serious about running a server of any type wouldn't want cable anyway, DSL would be the obvious choice. Anway, I believe Insight's main concern is the fact that if this "Abuse" team at AT&T or Insight's Team are able to scan a certain field of IP addresses, looking for open ports, then so can anyone else. People complain day in and day out, about Insights "Stupid little rules" and "this is all bs, if I wanna run a server I'm going to" and also "I never agreed" blah blah blah, yeah whatever. Get a clue.

Hide your stuff, don't leave it dangling out there for some person who has way to much time on his hands to stumble across, tunnel his way into, and cause havoc. If Insight can find it, so can someone else. Bottom line.
--
de kg4evv 73's 3000/384 XP Professional w00t


IGGY
No Guru Just Here To Help
Premium,MVM
join:2001-03-30
Chatham, IL
reply to fancydancer
Yep 12 to 14K used to be my average - with a good evening being 16. But most of the time it was steady at 14 when I had the 128 package.


fancydancer
Perception is reality
Premium
join:2002-08-28
Springfield, IL
clubs:
·Comcast
·Insight Communicat..

reply to anarchist4000
FYI, I get about 14k max when I ftp from my Insight connection at home. Not exactly a robust, commercial grade connection.
--
MCSE- Minesweeper Consultant Solitaire Expert

anarchist4000

join:2001-03-28
Cicero, IN


reply to bencjedi
There is no possible way hosting a server on insight's network can eat up the bandwidth. That's what the 3000/128 is for anyone who didn't know. You can download 3000kbps and upload 128. In just about any case you would consume far more bandwidth downloading something than you would uploading something.

Even if you were to host a server it would be painfully slow. FTP's would be getting 16KB/s speeds as they uploaded something and that's if they actually managed to get the fully rated line speed. If you assume for most multi player games you want about 3KB/s per user, if not more. That basically limits you to 5 people on the server at any given time and it would lag while you were playing due to using that much of the bandwidth and as unstable as pings are on cable anyways.

Besides most offering's for DSL can get you much better speed than what insight is offering for a better price. Even if the quoted speed is less than 3000/128 DSL will be able to sustain it's quoted rate much better and pings will be more stable as well.
[text was edited by author 2003-08-27 20:38:31]


fancydancer
Perception is reality
Premium
join:2002-08-28
Springfield, IL
clubs:
·Comcast
·Insight Communicat..

reply to bencjedi
Its a difference to have FTP open and secured with a complex user/pass combo and to have an anonymous FTP server open to anybody. I doubt Insight is scanning for secure or insecure holes and emailing the people who are insecure, but its not a bad idea, if not a time consuming one. But I bet Insight is wanting to know if any questionable content is being passed through its network. Questionable=virus, worms, etc. Not copyrighted material. So if they have a hunch you MAYBE causing a problem, which might be unbeknownst to you, then you'll more than likely be getting a letter. Use this as a rule of thumb: If you feel what you are doing is wrong, its a good chance it is.
--
MCSE- Minesweeper Consultant Solitaire Expert
Forums » US Cable Support » Inside Insightindy0365, please read in... »
page: 1 · 2 · 3


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