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Forums » US Cable Support » Inside Insight » Insight AUP Violation []
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indy0365, please read in... »
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robbym627
Premium
join:2003-09-14
Springfield, IL
·surpasshosting
·Comcast

reply to fancydancer
Re: Insight AUP Violation []

I agree with fancydancer. Insight needs to have better tiered services that will allow for things like web servers and ftp and even terminal services. I have done some checking on this and from what I have been told terminal services are ok to use. I use it and I also use telnet for my routers and switch. Insight does offer business service but even with that web servers and ftp servers are not aloud. I will ask management to give me a better idea of what is acceptable when I go to work today and I will let you all know.


blondboy71

@insightBB.com
reply to bencjedi
Well, I work for insightbb tech support and insight is never going to do tiered service! Only the 384 up with a price tag of 35 bones. Thats all I've got to say about that


robbym627
Premium
join:2003-09-14
Springfield, IL
·surpasshosting
·Comcast

blondboy71 what office do you work in? How can you say they never will? Are you in management? Are you a decision maker? According to your post you work in tech support. I work for Insight tech support as well and the last time I checked we don't have much say in the matter.


fancydancer
Perception is reality
Premium
join:2002-08-28
Springfield, IL
clubs:
·Comcast
·Insight Communicat..

reply to zman23
said by zman23 See Profile:
now I am running a lot more servers than that:)).
Hmm...how long do you think it'll take until your DSL provider catches up to you? Give 'em time. Unless you pay for a commercial package (which I doubt you do), I see you getting shutdown faster than the Springfield, IL Taco Bells!
--
MCSE- Minesweeper Consultant Solitaire Expert


fancydancer
Perception is reality
Premium
join:2002-08-28
Springfield, IL
clubs:
·Comcast
·Insight Communicat..

reply to blondboy71
said by blondboy71:
Well, I work for insightbb tech support and insight is never going to do tiered service! Only the 384 up with a price tag of 35 bones. Thats all I've got to say about that
Is that what the Magic 8 Ball said THAT time?
--
MCSE- Minesweeper Consultant Solitaire Expert


IGGY
No Guru Just Here To Help
Premium,MVM
join:2001-03-30
Chatham, IL


reply to blondboy71
This is rather funny. Unless things have changed - which since there is a new president presiding over the company maybe things have. But we already have 1 new tier so your theory is shot to what comes out a persons backside now isn't it? Also some people a bit higher up the food chain have clearly stated that tiers are coming. Let's use a cable analogy - the cable company knows from experience that offering different tiers for cable tv leads to profits. They also know if they can do this with broadband they should see the same type of results they do with there cable offerings. So tiers will come into play if only for the fact that other companies DSL and cable are starting to offer such packages.

"Hmm...how long do you think it'll take until your DSL provider catches up to you?"

Actually most DSL providers are PRO servers. Thus a major reason people choose DSL over cable when they have choice. So I doubt they will care. I'm not a big SBC fan but like this quote.

"Telephone companies offering DSL service in the United States say they have no limits in place for their users, unlike Canadian, British or Australian counterparts that routinely cap their subscribers' usage. Verizon Communications and SBC Communications, the largest DSL providers in the United States, both said their services remain unlimited.

"The customers buy the lines," SBC spokesman Michael Coe said. "We make whatever bandwidth they need available to them."

»news.com.com/2100-1034-5079624.html Also here sometime later today »www.iggyz.com/files/news.html

Truth is if you tell a customer they have so much bandwidth they pay for and can use you'd best be able to provide all those customers with that bandwidth at all times. I don't think most companies have this view or there networks setup this way. Cable companies loose a lot of business because they don't want to be flexible and offer the customer what they want. If they approach broadband more like they do there tv offerings. I'd bet you'd see even happier customers.

" I see you getting shutdown faster than the Springfield, IL Taco Bells!"

Inside local joke - but very funny!! Don't expect to come to Springfield and get your Taco Bell fix. Heck we had like 4 or 5 maybe more. Now we have none and they did a good business. I want my ‘Yo Quiero Taco Bell’ »www.tacobell.com/ourcompany/pres···ahua.htm
--
Test Your Security
Team Z Member
Cable Modem Diagnostics
InsightBB 3000/384 XP PRO

[text was edited by author 2003-09-23 03:05:41]


blondboy71

reply to bencjedi
hey robbie, I work at the louisville office, how about you?


blondboy71

reply to bencjedi
Also that statement was in my opinion. Even if they did come out with a different levels of service, they are going to be way too costly anyway.

zman23

join:2001-12-03
Louisville, KY

reply to fancydancer
You are quite wrong! There is no limit on servers with the deal I got My AUP states only the normal stuff and there is no mention of servers and I have an e-mail questioning their policies for acceptable use of servers (what I was going to do) and I received and OK from them.
So far I am very happy with my new DSL service. I have line monitoring on and there has not been any disruption in service now for over a month; I could never say that about Insightbb.


INTENS1
Never Stop Trying
Premium,MVM
join:2002-04-21
Midwest
clubs:
·Insight Communicat..

said by zman23 See Profile:
So far I am very happy with my new DSL service. I have line monitoring on and [snip]
Line monitoring..lucky you. Yes Insight, I want mine back!!
--
Anticipate Nothing...Expect Everything


IGGY
No Guru Just Here To Help
Premium,MVM
join:2001-03-30
Chatham, IL

reply to blondboy71
"I work at the louisville office"

Well I think there are some in your area that definitely won't agree with your analysis of the situation. And I'd venture to say that any new tiers will most likely be to get 56K users to cable. So you'll see mostly lower tiers with a few high end tiers dropped in. But I'd bet the current top price will be be just that in the future. Customers aren't going to be willing to pay much more than that for service unless some dramatic changes are made in the usage policies provided. I've always been surprised Insight has any business customers do to all the restrictions they put on the business service. It was also my understand that the business class service was very limited in availability. Actually I thought it was just the Louisville area that had this option.
--
Test Your Security Team Z Member Cable Modem Diagnostics InsightBB 3000/384 XP PRO
Forums » US Cable Support » Inside Insightindy0365, please read in... »
page: 1 · 2 · 3


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