 paule123
join:2002-07-25 Cleveland, OH
| Megapath routing problems (Chicago/Dulles)
Anybody else experiencing routing problems somewhere between fe3-1.bbsr1.chi.megapath.net and ip-66-80-91-1.iad.megapath.net?
Over the past couple days, my watchdog computer on another Worldcom/UUnet T1 circuit has notified me of lost pings to my Megapath T1's gateway router. I did a tracert today from Worldcom > Megapath and from Megapath > Worldcom and the two Megapath routers above (or one in between) seem to be in question.
The computers on the Megapath T1 *seem* to have connectivity to msn.com and some other websites, but this of course is inconclusive. |
|
 mgraham
join:2001-04-25 Pittsburgh, PA
edited
| I've had serious problems since yesterday around 10:30 a.m. EST. I have a 1.1 Mbps SDSL connection and I'm only getting 100-200 Kbps Downloads and 8 Kbps Uploads! Latency has been horrible as well. I called into support yesterday and after spending an hour in the hold queue the tech told me it was my router firmware. Well of course after updating the firmware the problem still exists. Then the tech told me that the Washington DC area segment we are routed through is at max capacity and their will be slowdowns. I can't believe the slowdowns would be this bad. I've been running the same setup since Megapath first offered SDSL. I've always been a very satisfied customer until now. I'm on hold again and I've now been on hold for over 70 minutes!
Hopefully I can get a better tech this time around. I'm ready to hang myself with the phone cord from the on hold muzak and the "network status update" that I've heard repeated 40 times.
Update: Spoke to another tech. They told me that their backhaul is experiencing some big problems, and they have a bunch of Engineers out replacing equipment. They told me it could be 3 days before its fixed! [text was edited by author 2003-08-26 16:31:20] |
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 paule123
join:2002-07-25 Cleveland, OH
| FYI, I just received the emailed Megapath network status update and it looks like they are running around trying to keep up with the worm problem. They say they have disabled ICMP Ping for NY area customers and disabled port 135 and 445 on parts of the network. They also say they are replacing a core router in San Jose with an upgraded version that will better deal with these worm problems... |
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 mgraham
join:2001-04-25 Pittsburgh, PA
| reply to mgraham Today 08/29/03 everything seems to be back to normal on my end. Yesterday I still was only getting about 1/4 of my bandwith. I'm hoping that the problem is fixed, rather than people just being off of work and their network traffic decreasing. My connection speeds were almost like clock work. From 10:00 a.m. EST until 5:00 p.m. EST my internet connection would crawl. It would be fine prior to 10:00 a.m. and after 5:00 p.m.. We'll see. |
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