Search:  

 
theme to black backgroundlet page decide theme
HomeFind ServiceReviewsISP NewsFAQsForumsToolsDatabaseAbout 
 
   All ForumsHot TopicsGallery






how-to block ads


 
Forums » Kim Kelly Stepping Down from Insight » This is bad news
Uniqs:
12		 Share Topic:
RSS topic:
toggle:
flat / full
normal / watch
Post a:
Post a:

IGGY
No Guru Just Here To Help
Premium,MVM
join:2001-03-30
Chatham, IL

This is bad news

Well there goes the Insight customers biggest ally - right out the door. I would bet money her replacement won't be as accessible to the average customer as she has been. Without the help of her assistant - I'd probably still be being told that the 384 upload package doesn't exist in Springfield. We all know of many users who have benefited from here involvement. I for one would like to again publicly thank her for going above and beyond for those of us who needed that level of service to get things done that should have been able to be fully handle at the local level.
--
Test Your Security Team Z Member Cable Modem Diagnostics InsightBB 3000/384 XP PRO
permalink · 2003-08-29 07:42:18 · Print · Reply to this

INTENS1
Never Stop Trying
Premium,MVM
join:2002-04-21
Midwest
clubs:
·Insight Communicat..

Re: This is bad news

I can't believe that I missed this...you are exactly right IGGY See Profile, we have lost an ally. Once, I was not getting any help at the local level trying to resolve a problem, so I e-mailed her and received a timely/informative response. I would also like to publicly thank her for personally taking time to respond to the end users questions/problems...she will be missed.
--
Anticipate Nothing...Expect Everything
permalink · 2003-09-03 10:28:57 · Print · Reply to this

IGGY
No Guru Just Here To Help
Premium,MVM
join:2001-03-30
Chatham, IL

 Urrggghhh - spell check Iggy - here = her - wish I could still edit that. Bad Iggy spell check!! Re read your post. But yes I agree that things might take a turn for the worst for customer relations in her absence.
[text was edited by author 2003-09-03 10:33:44]
permalink · 2003-09-03 10:33:13 · Reply to this
Forums » Kim Kelly Stepping Down from Insight

Thursday, 26-Nov 19:50:26 Terms of Use | Privacy Policy | Hosting by www.nac.net - DSL,Hosting & Co-lo | feedback | contact
over 10 years online! © 1999-2009 dslreports.com.republican-creole
page compression OFF
Most commented news this week
· [109] New AT&T Ad Campaign Hits Back At Verizon
· [107] Time Warner Cable Fires Broadside At Broadcasters
· [95] Apple Joins AT&T Verizon Snark Fest
· [87] New Bill Takes Aim At Higher Verizon ETFs
· [69] TiVo Sees Record Customer Losses
· [61] In-Flight Internet Headed For Bumpy Landing?
· [45] Thanksgiving Open Thread
· [37] ICANN Slams DNS Redirection
· [34] Senators Want ACTA Made Public
· [34] Despite Billions In USF Fees, U.S. Libraries Lack Bandwidth
Most people now reading
· I'll Just Unplug That... [No, I Will Not Fix Your #@$!! Computer]
· 3.x Feral Druid - Bear Tanking Guide [World of Warcraft]
· IPComms Free DIDs now with sip registration maybe?? [VOIP Tech Chat]
· Connecting to Google Voice Via SIP [VOIP Tech Chat]
· So we need a legitimate reason to use a lot of bandwidth? [TekSavvy]
· Newegg Black Friday Sale started [Users Find Hot Deals]
· HOW-TO: QoS and Tomato (fixes "choppy voice") [MagicJack]
· Slow speeds in the evenings [TekSavvy]
· Windows 7 boot manager editing questions [Microsoft Help]
· SSD [Computer Hardware Discussion/Reviews]