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My Packet8 Device Power Just Blinks

I need more information
Ok, when you pick the phone you got:
fast busy or nothing? did it work before?
are you using DHCP or static IP address?
wait 4 your answer

reply to terry123
A blinking red power light means that the DTA-310 is not getting an IP address assigned from your network. Make sure that DHCP addresses are available on the network you are plugging into; if they are not, go to the packet8.net site and search the FAQs for how to configure a static IP address into the DTA.

He said he has a network connexion; the light is on. The ip address is assigned locally by dhcp, not at packet8's end. It seems here that he has a faulty power supply for the dta or the dta itself is faulty.

-er

reply to terry123
I know when I plug my DTA in, the power light will blink once or twice then go solid. He might try hooking up the DTA to the same cable the PC is hooked up to make sure its not a cable or port issue.

What kind of router is the DTA hooked up to? Check the router's DHCP table see if you see a host of name of DTA with numbers after it. If you do, then see if you can ping it.

Is this DSL or cable modem?

reply to terry123
I am having the same problem in Japan at a major hotel. The DTA-310 was working great at home in the US.

Has anyone confirmed for sure what a flashing Red Power Led implies.

Does it really mean that an IP address is not being assigned? Or does it mean something else? Does anyone
know where this info might be listed?

What kind of connexion in the hotel? Are you using a router or ics?

-er

It is a DSL system. Cisco 575LRE modem. Seems to be fairly
common in the Japanese hotels. Unfortuantely I have no
idea what is on the other side or what equipment they have
in the basement.

The thing that is interesting is that the link light actually comes on, but the Power Led just flashes. I just
want to make sure that it doesn't have something to do with
Japanese power being closer to 100V than 117V. I cant
imagine that would be the issue. since I cannot run the
experiment here (100V). Does anyone know if the DTA-310
flashes the power Led in the US when it is not hooked up to a your router(I cannot remember if this was the case).

I am here for 2 weeks so if I am sure it is the fact I am
not getting assigned an IP than I will try to talk to the
hotel IT guy.

reply to terry123
For the person in Japan, if the local ISP is using a Cisco Pix firewall the service simply will not work...period. There are currently 100 of us in Mexico suffering through this right now and having no luck with Cisco or the ISP for a fix.

reply to garrettm
If there is now power there is no light. It never blinks, or never should blink. As for the power supply, the one I received says it handles 100-240 volts, so that should not be the problem. Do you have the same power supply? If you had the dta-310 sent to you in the states they may have sent just an american power supply for 120v. If so, see if you can buy a power supply locally in japan that provides 12 volts, 1.5 amps.

In other words, if the power light is blinking that means you aren't getting the requisite power and would have nothing to do with any firewalls on the hotel's network.

What is that cisco lre modem? I tried to look it up but the cisco site ignores it and all I could find from googling was a pdf file in japanese.

I don't think you can just plug the dta-310 into a hotel network since one normally has to go through some entry procedure. So, one must usually have a router or use ics as a software router.

-er

reply to terry123
Cisco PIX is a firewall not a modem used by ISP.

reply to macdemex

said by macdemex:

---

For the person in Japan, if the local ISP is using a Cisco Pix firewall the service simply will not work...period. There are currently 100 of us in Mexico suffering through this right now and having no luck with Cisco or the ISP for a fix.

---

reply to terry123
PIX has known issues with SIP, the older the version the worse it is

reply to terry123
Here is my latest from Japan. I appreciate all the responses. The box is now working. It was due to my own
impatience. It appears that what ever system they are using
here requires the DTA-310 to negotiate a very long time.

At home in the US it is about 5 seconds. Here it is up to 2 min. I kept unplugging while it was going through its
2 minute initialization period.

Here is what I have learned:

1. The DTA-310 flashes the power LED until it fully
handshakes, is assigned an IP and links with Packet8. Obviously you will not here a dial tone until that Power Led stops flashing. During the handshake procedure the Link Led is on, so it is misleading.

2. Japan does not have a 3 prong power system. You
will have to snip your third prong off or go down
to one of the electronics shops here in Japan and
buy a standard computer supply cord(100yen). This
is just the AC side of the power cord. They are all
2 prong in Japan.

3. Yes 100V AC works(Japan power ~100V 60Hz)

4. The phones in Japan are the same as US. RJ-11
and use the two middle wires for line one.

5. Another comment..everyone I talk to says I sound better
from Japan than I do in the states. This could be
related to the fact that at home I use Comcast or that
I am using a Linksys BEFWSR11? whatever that famous
wireless 802.11b router that they sell is. The
connection from Japan is more reliable than at home.

Again thanks for the help

Glad you got it worked out. I find myself that synchronization takes a bit of time when connecting through isdn. As for the ground, well those power supplies don't need one at all, so there is no risk there.

-er

reply to garrettm
You say you sound better in Japan...well whats your ping time to proxy1.packet8.net?

reply to terry123
my ping time to proxy1.packet8.net is 123ms