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Forums » US Telco Support » AT&T » AT&T Midwest » Connection Manager and McAfee VirusScan
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WhiteOut

join:2003-04-21
Zionsville, IN

Connection Manager and McAfee VirusScan

I use Outlook express as my Newsgroup reader and for one of my email accounts--it is not my default reader and I do not want it to be.

Upon opening Express, I started getting a popup from my McAfee VirusScan saying a suspisios script is found--this is the only application that causes this popup to occur. the script is:

c:\program files\\sbc\connection manager\sprt\htmlagent\vbs\tsoe.vbs

i then have the option ot allow the script to run or stop it. in either case, as long as Express is open the popup occurs about every 30 secs or so.

what do i need to do to get this outta here?! my guess is something with connection mgr.

thanks!


Gus K

join:2003-08-22
Hammond, IN
.vbs scripts are always viewed with suspicion. Doesn't McAfee have some sort of way to allow/ignore this?

WhiteOut

join:2003-04-21
Zionsville, IN

that is my problem--the popup occurs each time the script is detected. i have searched all thru my mcafee app and have not been able to find a 'master' switch, like 'always allow'

tried to go online live chat support w/ mcafee, and after sitting in the queue for 30 mins, when i finally connected the tech guy who hooked up to me immediately dropped me--shocker!

RadioDoc
58ef2c0
Premium,ExMod 2000-03
join:2000-05-11
·AT&T Midwest

reply to WhiteOut
Connection Manager is evil. That script is probably trying to modify the default server settings in OE. See if you can track down AmeritecTech See Profile. Maybe he can tell you how to get rid of that devil.


AmeritecTech
Change we can believe in, 1922
Premium
join:2002-09-06
Houston, TX

reply to WhiteOut
Yep, McAffee thinks a script that Connection Manager runs is malicious. Its not, of course, it just verifies that all your mail settings are correct, but alas, McAffee persists. Really, the best idea is to uninstall Connection Manager. That should resolve the conflict. its listed in Add/Remove Programs (in the Control Panel) as "SBC/Yahoo! DSL".

WhiteOut

join:2003-04-21
Zionsville, IN
Thank you all--the uninstall worked just fine!


TheDuck

join:2003-06-22
Eastlake, OH
And did you uninstall Broadjump while you were at it? Don' know why all software writers feel they have the right to watch what you are doing hidden in the bushes.......


iam2kim

@snet.net

I use SBC Yahoo DSL and this morning I'm getting the tsoe.vbs error from Norton Antivirus that is being spoken of in this topic. I'm a little nervous about uninstalling Broadjump and Connection Manager as suggested... This will not affect my connection or my networked connections?


lev
Napoleon is always right
Premium,Ex-mod 2002-08
join:2001-05-30
Chicago, IL
clubs:
·AT&T Midwest

You're not really specific with the information in your setup, but...

If you're running an OS other than Windows XP or Mac OS X, you'll need the Enternet PPPoE client that comes on the install disc, or another PPPoE client.

So you can remove EVERY piece of SBC installed software except Enternet, and with Windows XP and Mac OS X, you can even remove those.

Now, if yo uhave a router, you can remove the PPPoE client no matter the OS.

Sorry that I couldn't be more direct.


stellina
Premium
join:2003-07-27
Ann Arbor, MI

reply to WhiteOut
These may be helpful.

»Ameritech - SBC FAQ »How do I install or uninstall AT&T/SBC Yahoo! Software?
»Ameritech - SBC FAQ »Where can I download Enternet 300
Forums » US Telco Support » AT&T » AT&T MidwestDave & Busters 11/16/03 ... we got pictures! »
« Oh my GOD I'm on dial up now  


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