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DreamWorksCo

join:2003-09-07
El Paso, TX

 Supposedly 1.5Mbits up and down

We ordered our T1 about a month and half ago and the install went over fairly well we got installed within a week of placing the order. Great! we got it at $579 /month too even better.

here comes the kicker

Ping Times to East and west coast between 170 and 200 ms - way too high

Download Speed in the 1100kbps GREAT!
Upload Speed in the 400kbps SUCKS!

Guess I should have went with Sprint and pay the extra $600 to make it $1105 a month.

I hope they fix this problem soon they just opened a trouble ticket with their backbone provider after running me around saying its the Welchia Worm then that my machines are doing this and that. And by now I have lost three customers due to this networking issue clearly on THEIR part.

Concerned Customer of DSL.net's
to forum · permalink · · 2003-09-12 09:55:19 · Reply to this
Forums » User Groups » Companies beginning with D » DSLnet Inc

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