madforry
join:2001-01-22
Tempe, AZ
| reply to MJoz
Re: Anybody heard from DSLi lately?
They called me to tell me I was up on April 30th, when the light on my dsl modem was red (no connection). They had the nerve to bill me without even checking if everything was working.
I can't get through to tech support on the telephone - I've tried waiting for up to four hours(sound familiar ex-PSN customers?), so I've been using the status.dsli.com page to send messages to them. They at least seem to respond to this, but it takes them about a week to get back to you.
It seems DSLi is doing the exact same thing PSN did before it went out of business. Lure as many customers as you can using bait-and-switch tactics, then shut your doors, screw your customers, and don't pay your bills.
sigh
If DSLi can actually pull off this migration i'll be impressed, but I'll believe it when I see it.
I've stuck with DSLi because they used to be such a great company, but with cable modem and qwest DSL available in my area now - the wait is getting harder. |
