not_taken
join:2003-03-19
Buford, GA
|  [Home Networking] Netgear FVS318, PPPoE, & Earthlink
So Earthlink performs some update over the weekend (it was really Bellsouth swapping out a card in the CO I'm told), and my Netgear FVS318 no longer works using PPPoE. In fact, I have 5 different clients around North East Atlanta who's netgear FVS318's have dropped them from the Earthlink Network.
Earthlink says call Netgear, and Netgear originally said to call Earthlink - of course. I finally did go up the chain at Netgear however and they are quite interested now. They thought my WAN port was mysteriously bad, then determined that it wasn't. I told them I had plenty of other Netgear devices in the area that weren't working all of a sudden and that piqued their interests. They are suppose to have Oz (the man behind the curtain) call me back within 24 hours.
I was wondering if anyone else was using the same configuration and was experiencing the same problems. I'm hoping a firmware revision will resolve this. It really sucks as I can't IPSec into my networks now. |
|
Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
clubs:
|  If you are in the Bellsouth area, you have been updated to BBG (aka L2TP) which is a different twist on PPPoE (as I understand it). If your Router quit working and there are no Firmware update for it from the manufacturer, then you will need a new Router.
»Router won't connect, ELN won't help! Help!
Regards,
Doctor Olds |
|
sirohig
join:2003-09-10
Cary, NC | Re: [Home Networking] Netgear FVS318, PPPoE, & Ear
I had same problem. I tried calling Netgear several times. Sent them all the details. So far no solution.
I just bought a new router. |
|
bestwebs
join:2001-03-15
West Palm Beach, FL |  reply to not_taken
Re: [Home Networking] Netgear FVS318, PPPoE, & Earthlink
El is really crap my linksys homeline router no longer works after this great upgrade. I was on the phone for 3 hours and finally they said to use winpoet which constantly times out. |
|
Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
clubs:
| Did you try updating the Firmware?
Is this what you have?
HPRO200 - HomeLink® PhoneLine 10M Cable/DSL Router
»www.linksys.com/download/firmwar···?fwid=16
Regards,
Doctor Olds |
|
bestwebs
join:2001-03-15
West Palm Beach, FL
| Re: [Home Networking] Linksys, Netgear - Earthlink
Hi,
The firmware update is from 1991 and won't help at all.
I believe and talking with a linksys tech for 20 minutes that any router currently on the market will NOT support Eartlinks/Bellsouth L2TP new software. So much for networking the connection to share it with your wife and kids.
All routers out there will probably not work if you are in the Earthlink/Bellsouth area. There is $250 flushed down the toilet.
"If you are in the Bellsouth area, you have been updated to BBG (aka L2TP) which is a different twist on PPPoE (as I understand it). If your Router quit working and there are no Firmware update for it from the manufacturer, then you will need a new Router." |
|
Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
clubs:
| said by bestwebs  :
Hi,
The firmware update is from 1991 and won't help at all.
What version is installed now?
No, not 1991, but 2001. 
»www.linksys.com/download/firmwar···?fwid=16
quote:
HPRO200 - HomeLink® PhoneLine 10M Cable/DSL Router
Firmware Date : 6/15/2001
Firmware File Size : 207KB
Firmware Version :
Please click HERE to download the latest firmware (1.37.4)
Regards,
Doctor Olds |
|
bestwebs
join:2001-03-15
West Palm Beach, FL | HI.
It is 2001.
I been so upset by this, that I can't see straight.
Thanks. |
|
boostmonster
Contents Under Pressure
Premium
join:2003-07-26
Forest City, NC
| reply to not_taken
Re: [Home Networking] Netgear FVS318, PPPoE, & Earthlink
I know the feeling. I to have a netgear FVS318 which quit working when bellsouth did there upgrade. Netgear tech. support is a joke. For once EL support was quite helpful. They at least worked with me to find the problem. All netgear can say is reset you router. Last time I buy Netgear! |
|
amethyst1x
Premium
join:2003-06-28
Greenville, SC
| reply to bestwebs
Re: [Home Networking] Linksys, Netgear - Earthlink
said by bestwebs :
I believe and talking with a linksys tech for 20 minutes that any router currently on the market will NOT support Eartlinks/Bellsouth L2TP new software.
Not true, my Linksys BEFSR41 running firmware 1.45.6 (worked on the L2TP with older firmwares) works just fine in addition to my Cisco 1605R router running IOS 12.3(1).
--
"You leave the same impression of something beautiful, but annihilating." -Sylvia Plath |
|
