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[Help] Disable Autocomplete »
« Will the Cisco 678 work with Qwest/MSN DSL???  
AuthorAll Replies

rob2421

join:2002-05-10
Marietta, GA
MSN broadband no longer available in my area??

I just received a email form MSN telling me effective nov 12th msn dsl will no longer be available in my area but i can switch over to bellsouth dsl, has anyone else received this notice? Does anyone know if bellsouth has a NAT firewall?

PolarBearWY

join:2002-02-20
Laramie, WY

Call up Bell South and find out. Most likely, their DSL service won't be blocking ports at their end -- and nor does MSN for that matter.

IT'S ALL IN THE MODEM !!!!

If you have a DSL 1000, reflash it.
If you have a different modem, you could buy something different.

IT'S ALL IN THE MODEM !!!!

Your letter is probably the result of MSN's move to get back to their primary focus, the software they provide. MSN is getting out of the DSL racket. Last I spoke with them on the phone, they claimed that they are not an ISP and never have been. I don't know how they can claim this since they are my "Internet Service Provider." The whole situation is confusing, but that's what they claim.

There are MANY, MANY, MANY choices you have for broadband service in the 30067 zip code area. I assume you are in 66 or 67. Read some of the reviews on this site about the different ISPs available to you. One said that they had to wait 59 days to get the DSL online at the DSLAM with BellSouth. If that is the case, I'd order now if you are going to be ordering from them. With MSN DSL, you can cancel an account without notice. So if they are ending your service, then go ahead and shop around and order new service. The day it is turned on, call MSN and cancel. You will not pay for service with MSN a day beyond your cancel call.

I did a prequalification for DSL on the Hyatt Regency Suites on Windy Hill Rd. through »www.dslextreme.com/dsl/ and they say it is available at that location at that phone number. It may be available for you, too. If you were to prepay for a year, they will offer a static IP for $40 a month, including a modem. I couldn't tell what modem they offer.

rob2421

join:2002-05-10
Marietta, GA

Thanks for the info! I think im just going to get Comcast high speed, they have no contracts and I have read on some other boards that in the Atlanta area they are running at download speeds of 3mbs. I was only stuck with msn because i had a 3 year contract with them and it expires sometime in oct i wonder if they will let me out of it early??

PolarBearWY

join:2002-02-20
Laramie, WY

reply to rob2421
Comcast Cable Internet is what I got to replace the DSL. I'm only getting 1.5mbps down, 256kbps up. I have seen avg download speeds of large files closer to 2.0, though. It's not bad. My only complaint is that when my DHCP expires from them (every 5 days), I have to reset everything. That could be something on my end though. I don't know.

I don't agree that cable internet has better pings than DSL, though. Maybe it is dependent on the area you are in, but my DSL was giving me fantastic pings around 150. Cable is giving me pings around 500-1500 on a lot of sites during certain parts of the day. That was one thing DSL had going for itself. It doesn't slow down depending on how many "neighbors" are using it. Cable DEFINITELY does, though even during slow times, it is faster than DSL (on data rates).

PolarBearWY

join:2002-02-20
Laramie, WY
*Correction*

I have Bresnan Cable, which bought Comcast in my area.

WPS_Robber

join:2003-06-23
Lowell, NC
 reply to rob2421
HEY GUYS I GOT THE E-MAIL TODAY STATING THE SAME THING MSN DSL WILL NO LONGER BE AVAILABLE IN MY EREA WICH IS FINE WITH ME IM SICK OF THE PROBLEMS WITH THE SERVICE ANYWAY

WPS_Robber

join:2003-06-23
Lowell, NC
 reply to rob2421
if you can get out of the contract please! let me know I also have a three year contract with msn which ends in Jan. 2004 looks like thier killin the service nationwide from prev. posts on the forum

Faisal

join:2000-07-21
Miami, FL

reply to WPS_Robber

Can you folks please post a copy of the email or if you don't mind please send me a copy at faisal@snappydsl.net

We are a DSL service provider covering the South East US ( BellSouth area ), our company may be interested in putting together a special for the msn folks

Thanks.

rob2421

join:2002-05-10
Marietta, GA
I emailed you a copy of the email.

rob2421

join:2002-05-10
Marietta, GA
reply to WPS_Robber
Im sure they will let you out of your contract mine was due to be up in october anyways, did you letter have a date of nov 12th as the last day of service?

atr0phied
Atr0phied

join:2002-11-20
Nottingham, MD
I have gotten the same e-mail as the rest of you. I've just finished talking to an MSN Tech about this; Your contract will end on Nov. 12th of 2003.

PolarBearWY

join:2002-02-20
Laramie, WY
I know nothing of law, but I would think that if they are allowed to break contract with you early without penalty, then you should be allowed to break contract with them without penalty.

PolarBearWY

join:2002-02-20
Laramie, WY

reply to rob2421
Might want to read this before you go with Comcast.

»Fuzzy Limits

If they are sending letters to their customers that they "feel" are using excess bandwidth, yet not setting caps and limits, you may want to go with another company.

WPS_Robber

join:2003-06-23
Lowell, NC

 reply to rob2421
hey guys the date is nov.12th and I dought if I go with bellsouth becouse you have to pay up front nothing is free if Im going to have to pay them for a modem Im buying my own they want 100$ for thiers upfront if you sign up for a year they'll give you a rebate after 12 mo. which sux in my book!!!!!!!

WPS_Robber

join:2003-06-23
Lowell, NC
reply to Faisal
hey if you would please e mail me about your service if its in the charlotte NC area Im cruising through my options as to what dsl service is available thanks

rob2421

join:2002-05-10
Marietta, GA
reply to WPS_Robber
I called today and canceled, my contract wasnt supose to be over until the end of october but they said nothing about it and canceled it right away.


Disappointed with MS

@198.85.x.x
 reply to rob2421
I was informed that I will not be able to get out of my contract without paying a percentage of the balance due. I do work in the legal field and I don't think this is eithical or legal.


nozero
Eschew Obfuscation
Premium,MVM,ExMod 2003-06
join:1999-12-29
InnerSanctum
clubs:
·Comcast
·Comcast Formerly ..
·RoadRunner Cable
·PowWeb

No offense intended here but this makes me wonder. If it was not ethical, why did you sign it or otherwise agree to it to begin with? If you did sign, or or in some other fashion agree to the terms, then I have no doubt that it is legal and binding. IMO ethical and legal are often not synonymous.
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