jdls40
join:2003-01-04
Westbury, NY
| Help again please
I am having problems with My Vonage again!! It is disconnecting in the middle of calls like a cell phone!! It was doing good for a while after I received help from the board. However It lost all the settings in the blackout this summer. I have reset the router again-- but it doesn't seem to be working right this time!!
I have set the DHCP back to 32400 for lease time. What do I need to put for how many DHCP users?
For the forwarding I put 5060-5061 and checked off Protocal TCP. Do I need to check off UDP also? I also have checked enable. The IP address is ending in a 6 for the 5060-5061.....
The router is Lynksys-- The model is a BEFW1154--any help appreciated--this is driving me insane!!!
Thanks Much,
Lynn |
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Cam
Premium
join:2003-01-25
Luther, OK
clubs:
| Yes, you need to have UDP checked, not TCP.
Also, you might try forwarding the following ports and see if it makes a difference.
10000-20000
123-123
69-69
All of them should be UDP. Try forwarding those ports and switching the 5060-5061 to UDP and see if that makes a difference.
I am using the same router as you are and it is working pretty well for me. |
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blohner
join:2002-06-26
Cortlandt Manor, NY
clubs:
 ·Vonage
 ·Optimum Online
| reply to jdls40
I don't think port forwarding is the problem here... Port forwarding on a Linksys typically helps when the incoming calls don't get through...
Check the Linksys Forum and see if there are other problems what might do a warm start of the router or a spontaneous reboot every once in a while... That would at least stop the conversation for a few seconds - but it should come back if you hold out....
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I am addicted to speed --- OOL speed that is ---
~Help find a cure for cancer~Proud Member Team Discovery |
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clecrupt9
join:2002-01-22
GA
| reply to jdls40
Is that a wireless router?
I had one that flaked out and dropped calls like that.
The best way to know is to bypass the router and hook the ATA straight up to your broadband. If you call out and in with no problems, the router is to blame.
If you have all the settings in the router just like you had when it was working, then the router may have gone bad. |
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jdls40
join:2003-01-04
Westbury, NY | reply to Cam
Thanks! I followed your directions and we will see what happens!!! |
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objective
@bu.edu | reply to jdls40
Did this work? |
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tunes
join:2002-01-31
Grosse Ile, MI
·Vonage
| reply to jdls40
Who is your ISP?? My ISP is blocking port 69 on their network (temporarily) due to some of the virus problems we've had recently. Port 69 is needed for the ATA to receive it's configuration via TFTP if you make certain changes (like bandwidth selection) on your dashboard. I don't think this would cause calls to cut out in the middle but it's worth mentioning for those who might be experiencing a sudden total loss of service.
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1.21 gigawatts! |
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