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Links: ·Forum Rules ·Forum FAQ ·Bandwidth Limits/Congestion Management ·Copyright Infringement?
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Mellow
Premium
join:2001-11-16
Salisbury, MD

Download Cap on small business pro

Click for full size
proof
Just got this in after comcast came in for a site survey. 3gig/month cap on a business line.. all I have to say is WTF!! Wonder how long before this filters into the residential part. You would think that would have been first to see the caps put in writing. Gotta love commiecast
[text was edited by author 2003-09-29 11:10:00]

MrJames

join:2003-05-19
Jacksonville, FL

It reads like the 3 gig limit is for VPN not for total bandwidth usage.



Mellow
Premium
join:2001-11-16
Salisbury, MD

i spoke with the rep about that and its total use. hence the (a)



mbernste
Boosted
Premium,MVM
join:2001-06-30
Piscataway, NJ

reply to Mellow
This isn't the standard consumer grade Pro, this is something you ordered from the Comcast Business Solutions, right?



Mellow
Premium
join:2001-11-16
Salisbury, MD

correct. its the small business pro plan.
»work.comcast.net/pro.asp


fartman1234

join:2002-10-14
Hanover Park, IL

reply to Mellow
looks like that gb limit thing was edited/added on there from sum1 else playing joke cause i dont see that on the website version

»www.comcast.net/terms/proaddendum.jsp
[text was edited by author 2003-09-29 11:52:35]


StayVen
Premium
join:2002-10-16
New Haven, CT

reply to Mellow

said by Mellow:
i spoke with the rep about that and its total use. hence the (a)
I wish sometimes we had attorneys that visited this forum.

My read on that statement is that it's for VPN use as well. The use of the semi-colon in that sentence connects the two together. If total bandwidth was capped a 3GB / month you'd think it'd be a separate provision or the bandwidth statement in the sentence would be qualified.

Suppose you're not using VPN at all - what's the limit in that case?



Mellow
Premium
join:2001-11-16
Salisbury, MD

emailing that scan to a guy in the regional office. He has not heard of the caps either. On a side note he did say that the pro package is going to 5mbit/512 here soon!



Mellow
Premium
join:2001-11-16
Salisbury, MD

reply to fartman1234
thats a scan of a fax straight from our rep at the comcast office. No jokes here.



china crisis

join:2003-05-28

reply to Mellow
3GB a month total for an allowed 5 connected works stations.
That can't be right.



Mellow
Premium
join:2001-11-16
Salisbury, MD

said by china crisis:
3GB a month total for an allowed 5 connected works stations.
That can't be right.
Thats actully for 10 computers. Reason I cant figure out wtf they are doing.


J D McDorce
Premium
join:2001-12-29
Westland, MI

said by Mellow:
Thats actully for 10 computers. Reason I cant figure out wtf they are doing.
That's odd. That standard arrangement for Pro is a maximum of 5 workstations.

kpatz
MY HEAD A SPLODE
Premium
join:2003-06-13
Manchester, NH

reply to Mellow

quote:
Use of Service. The Subscriber Agreement is hereby modified to permit customer to use Service for virtual private network ("VPN") uses; provided that: (a) usage shall not exceed three gigabytes per month; and (b) no servers will be placed behind Customer's connection...
I believe this means that VPN (not general) usage is not to exceed 3 GB/month, and no servers are to be placed within the VPN connection (other clauses in the TOS/AUP prohibit servers on the connection in general). After all, it reads "The agreement is modified to allow the service to be used for VPN provided that...." The conditions after the "provided that" apply to the provisions mentioned in the same sentence, that is, VPN usage.

It wouldn't make sense to cap usage on a 10-user business link to 3GB/month. On the other hand, why should VPN usage be restricted in this way? Bandwidth is bandwidth, regardless of how it's used. Unless they're talking upstream, but it doesn't seem to be the case here.

KJP
[text was edited by author 2003-09-29 12:35:22]


Mellow
Premium
join:2001-11-16
Salisbury, MD

reply to J D McDorce

said by J D McDorce:
said by Mellow:
Thats actully for 10 computers. Reason I cant figure out wtf they are doing.
That's odd. That standard arrangement for Pro is a maximum of 5 workstations.
Correct. But since they dont do workplace in this area yet they allow to put more on the pro plan. Hence the $190/month charge for 10 computers.


JTRockville
Data Ho
Premium,MVM
join:2002-01-28
Rockville, MD
Reviews:
·Verizon FiOS

reply to Mellow

said by Mellow:
correct. its the small business pro plan.
»work.comcast.net/pro.asp
The price for the pro plan is $95

The price quoted in your letter is $190, which is consistent with workplace (with open port) pricing.


JTRockville
Data Ho
Premium,MVM
join:2002-01-28
Rockville, MD
Reviews:
·Verizon FiOS

reply to Mellow

said by Mellow:
Correct. But since they dont do workplace in this area yet they allow to put more on the pro plan. Hence the $190/month charge for 10 computers.
Oh, ok...

So now I wonder: is the 3gb cap actually less, if you get pro with only 5 workstations?

ihaddsl

join:2001-12-05
/dev/hda0

reply to Mellow

said by Mellow:
i spoke with the rep about that and its total use. hence the (a)
They were wrong, the letter is clear that it's 3gbs for VPN. Although why even have that restriction I don't know
--
Whenever you find yourself on the side of the majority, it is time to pause and reflect.-- Mark Twain


JTRockville
Data Ho
Premium,MVM
join:2002-01-28
Rockville, MD

How would Comcast distinguish VPN traffic from non-VPN traffic?


ihaddsl

join:2001-12-05
/dev/hda0

said by JTRockville:
How would Comcast distinguish VPN traffic from non-VPN traffic?
Easy, IPSec VPN uses IP Protocols 50 and 51 (ESP and AH) (see this for details)

and so is easy to distingush from normal TCP/UDP/ICMP traffic
--
Whenever you find yourself on the side of the majority, it is time to pause and reflect.-- Mark Twain


imrf
Premium
join:2002-06-06
Utica, MI

said by ihaddsl:

Easy, IPSec VPN uses IP Protocols 50 and 51 (ESP and AH) (see this for details)
According what you posted, both those Protocols are only used in IPv6.
quote:

50 ESP Encap Security Payload for IPv6 [RFC2406]
51 AH Authentication Header for IPv6 [RFC2402]
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