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AJuan
Anon Juan
Premium
join:2002-08-14
Miami, FL
clubs: 
| reply to ogar
Re: VOIP Vontage Questions
I have had Vonage for over a year now.
Like a number of regulars on this board, I started with one line, and have since kept finding reasons to add a line here and there - fax, 212, 800. 
Basically all my family use it now so we not only save $$ each month calling everyone else - we call each other for free!
VoIP has its problems, and Vonage could do with better customer service - but once it works (which is usually right out of the box) it typically works with no trouble.
My biggest problem has been trying to get everyone to understand that its unlimited so they don't have to cut conversations to family in Canada short! 
P.S. Make sure to get some kind of UPS for your network and VoIP equipment.
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Unofficial Vonage FAQs
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ubetdsl
join:2002-12-02
Santa Rosa, CA
|  I have been using Vonage for about a month and a half and so far, very good. I have the 24.99 plan with an 800 number so it ends up just over thirty a month. Worth every penny...we make alot of calls to Canada, this is the big savings! My favorite feature: you can have your voicemail sent as a .wav file to your email box! I love this when Im at work.
Like many have said here, how happy you are will depend largely on your connection. I have very reliable 1200/128 DSL with excellent latency and very low packet loss, so Vonage works like a charm for me. I have only had one call dropped on Vonage so far and it was when someone called the POTS side of my DSL. My wife was using the Vona-phone, I picked up the voice side, had a conversation with a buddy, and when I hung up it hosed the Vonage call. Anyone else have this experience?
And anon Juan is right, definitely get a UPS for the equipment. Power failure is very rare in my neighborhood but I got my UPS mostly for its built in voltage regulator. Didnt realize how much voltage actually fluctuates on our grid till I got my UPS (it makes faint clicking noises when correcting voltage) Now I make "clean" power a priority for all my beloved equiptment/toys!
Good luck! | |
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