Dizzyin Dallas
@attbi.com
| How does COMP USA stay in bussisness?
My problem with this company is the return policy. They charge a restocking fee on EVERYTHING they sale. I can understand why a company may charge you for returns on computers,notebooks,printers and such. But COMP USA charges u for all returns. NO one else in Dallas does this. |
|
warlock56
Premium
join:2002-07-31
Arlington, TX | I wonder the same thing. I had completely forgotten this company still existed.
--
Peace through superior firepower |
|
DoubleT
Premium
join:2002-04-09
Dallas, TX
| reply to Dizzyin Dallas
CrapUSA is about the 20th place on my list that I will shop if I can't find something and I absolutely have to have it.
So you can imagine, I don't make it there very often.
--
Playing on Konried as DoubleT, a member of The Outfit. |
|
TreeTopFlyer
join:2001-12-14
Houston, TX
| reply to Dizzyin Dallas
It's pretty amazing how spoiled you get having a Fry's near you. When I'm in Arlington or Austin, I'm less than a mile from Fry's. Right now, I'm south of SA and it's a 90 mile round trip to the CompUSSR near the airport. And that's pretty much the only choice down here, except for an Altex which is a couple of miles further (but well worth the extra drive).
You'd think that Fry's would want to open up a store in the city that has the NBA champs . . . 
--
Never trust a company (AT$T) whose corporate logo is the DeathStar . . . |
|
Fobulous
Premium
join:2002-08-14
Missouri City, TX | reply to Dizzyin Dallas
maybe that's how they stay in business...at least they are getting something back when people return their stuffs.
--
Posts: 5900
AvantBrowser
|
|
JIGA
Its A Bird, Its A Plane, Its..
Premium
join:2002-02-02
Azle, TX
clubs:
 ·Charter Pipeline
| reply to Dizzyin Dallas
said by Dizzyin Dallas:
My problem with this company is the return policy. They charge a restocking fee on EVERYTHING they sale. I can understand why a company may charge you for returns on computers,notebooks,printers and such. But COMP USA charges u for all returns. NO one else in Dallas does this.
I have had to return 2 items to CompUSA in the past and did not have to pay the return fees, why, because I make the biggest scene about it 
The first time I went there and I saw that I had to pay a return fee on an opened item I was furious. How in the world would I know I would have issues with the product I bought unless I didn't try? Therefore I had to open the product...
Don't pay the fees.
--
Just read the instructions |
|
gpurv
join:2000-10-16
Garland, TX
clubs:
| reply to Dizzyin Dallas
How about this... I once returned an item that was over $100. They would NOT give me my money back at the store. They said they would have to send it to the 'main office' and that then they would mail me a check.
I never received a check and they have no record of my return. *** WARNING! Never fall for that one!! ***
I can't tell you how much I hate that place! (not HERE anyway!) |
|
rustydog999
join:2002-06-17
the internet
| reply to Dizzyin Dallas
I will NEVER buy anything from compusa.
Last year I bought some harddrive cooling fans two box fans and a cpu fan. They ALL died with in 60 Days. Thier store brand products are pure junk and thier software is over priced. In fact the store I used to go to now carries very little PC games and more console games. There sales idiots no nothing about computers.
--
SRS Satmax 5 990 on a dual processor Athlon RSL 78 -82 |
|
GFEStaff
join:2003-10-10
Hacienda Heights, CA | I better stop going there then. |
|
twiz20
Rip- You World
join:2002-04-09
DFDubb | reply to Dizzyin Dallas
I stopped shopping there years ago for that reason. I don't have a habit of buying and returning things but sometimes it is unavoidable. There are other stores who don't charge for most items so I shop there. |
|
qdemn7
Smurf in My Loop
Premium
join:2003-09-16
Fort Worth, TX |  reply to Dizzyin Dallas
CompUSA might be in trouble. I went into the one in Arlington last weekend, and they were remodeling a large portion of store to put in HOME THEATER!!!!!
Yeah I can see it now, come to CompUSA for home theater, suuurrrrrrree. |
|
CrazyLEG
join:2002-06-13
Richardson, TX
| reply to TreeTopFlyer
said by TreeTopFlyer  :
It's pretty amazing how spoiled you get having a Fry's near you. When I'm in Arlington or Austin, I'm less than a mile from Fry's. Right now, I'm south of SA and it's a 90 mile round trip to the CompUSSR near the airport. And that's pretty much the only choice down here, except for an Altex which is a couple of miles further (but well worth the extra drive).
You'd think that Fry's would want to open up a store in the city that has the NBA champs . . .
I designed the 2 new Fry locations here in Dallas.
You have the normal 2 locations: Arlington and Garland.
There is now a new location that is open in Las Colinas/Irving at MacArthur and 635.
And, for you North Dallas area Fry Shoppers, there will be a new location opening around December at 75 and Plano Parkway, in Plano.
No more having to goto CompUSA for products. |
|
bky
moof moof
Premium
join:2002-07-05
Austin, TX
| You designed them as in, you being the head architect for the new Fry's buildings? If so, bravo, I love them Tear down the one on Garfeild where the Incredible Universe was and build a new one!
--
Write that down.
»www.fanglan.org |
|
qdemn7
Smurf in My Loop
Premium
join:2003-09-16
Fort Worth, TX
| reply to Dizzyin Dallas
CrasyLEG, kudos to you!!!! A job very, very well done. I was truly impressed when I went into the Irving Fry's. It was like going into an upscale dept store. By comparison the Arlington store is like going into a Walmart. 'Course that doesn't prevent me from being a Fry's 'rat every Friday. |
|
phodge
join:2000-06-10
Mckinney, TX
 ·Vonage
·RoadRunner Cable
| reply to Dizzyin Dallas
I stopped going there on the basis of price alone. For example, I needed a USB extension cable they had priced for $20 and got it off eBay for about $5, after shipping.
Their business model and pricing therein makes this chain increasingly irrelevant given the proliferation of Fry's, Altex, Best Buys, and eBay. This outfit will likely become the Hastings Music of the computer/peripheral world...
|
|
flarn
No Logic Left
join:2001-02-10
North Richland Hills, TX
clubs: 
| reply to Dizzyin Dallas
I work at compusa, the one in mesquite.
They make quite a profit, or they wouldn't be able to afford remodeling 200+ stores.
The return policy is clearly shown at customer service and all the check out lanes so you have no room to complain. Ignorance is not an excuse.
As far as staying in business goes. The CompUSA in mesquite would go under if all they did was sell stuff off the floor. So what they do is they ship out 80% of all the orders from their website from that store. Thus making a lot of money.
The remodeling is not a sign of being in trouble. If you knew anything about CompUSA you would know they are doing quite well. In fact so well they bought up a chain of 80 stores in CA last month. And the company itself is not just compusa stores, they do own other businesses.
The move to home theatre is a result of the computer becoming more apart of the home entertainment, at least as far as MS is concerned. Thus the making of the Media Center PCs. Furthermore they would like to be able to compete in more than just PC/pda/cell phone/Apple/book stores.
You people keep shopping at fry's. You know they repackage returned items, broken or otherwise, right?
flarn
[text was edited by author 2003-10-20 19:46:27] |
|
DoubleT
Premium
join:2002-04-09
Dallas, TX
| said by flarn :
You people keep shopping at fry's. You know they repackage returned items, broken or otherwise, right?
flarn
Yes, but we can return those items for free if they don't work out.
--
Playing on Konried as DoubleT, a member of The Outfit. |
|
bky
moof moof
Premium
join:2002-07-05
Austin, TX
| said by DoubleT :
said by flarn :
You people keep shopping at fry's. You know they repackage returned items, broken or otherwise, right?
flarn
Yes, but we can return those items for free if they don't work out.
That and the fact that Fry's carries much more computer parts than compusa.
--
Write that down.
http://www.fanglan.org |
|
flarn
No Logic Left
join:2001-02-10
North Richland Hills, TX
clubs: | reply to Dizzyin Dallas
to each his own.
I get a discount so I'll stick with my store |
|
qdemn7
Smurf in My Loop
Premium
join:2003-09-16
Fort Worth, TX
|  reply to Dizzyin Dallas
Yeah you do that. When CompUSA is selling some poor sucker a boxed retail AMD Barton 2500+ for $186 = Tax, when the online price is averaging $90 shipped, (that BTW is a 100% markup) it's easy to see why CompUSA stays in business.
Your company has very little selection, and what it does have is WAAAAYYYYY overpriced. I'll take my chance at Fry's any day.
With your sarcastic attitude toward the customer and returns, you're a definite candidate for UPPER management. |
|
