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DSmithLady
Premium,MVM
join:2002-04-23
Deep South

Backweb lite

Click for full size
Hi y'all,

Could someone please explain to me why Spybot finds all of these 'back web lite' links and do I have to have them?

Yes...this is an HP OEM computer which I understand is notorious for having these links...but I don't know which ones I can safely delete without problems or error messages.

Thanks.
--
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XCOM
digitalnUll
Premium
join:2002-06-10
Spring, TX

If you use Mozilla or any Mozilla related product i.e. Netscape

Thats where is coming from.
--
Over Kill Systems



Doctor Four
My other vehicle is a TARDIS
Premium
join:2000-09-05
Dallas, TX

reply to DSmithLady
On HP (and Compaq) computers, Backweb Lite is used as
part of the remote diagnostics suite of software that
comes pre-installed on these machines. On HP PCs, it is
called HP Center, and is also accessed by the Remote
Assistance item in HP Tools in the Start Menu. It is
really not needed except by absolute newbies, so those
registry keys should be safe to delete (I would still
have Spybot make a backup of them in case of any problems).
The reason why Spybot detects them is because Backweb
Lite in some cases is used to deliver popup ads to the
user's PC. Logitech's products will also install Backweb
Lite, so these may have come along with any of their
drivers you installed as unwanted foistware.
--
"Kayura or Badamon, whichever you are, you should know that I will never give up this battle. By the will of the Ancient, I shall succeed!" - Shuten (Anubis) from the Ronin Warriors.

[text was edited by author 2003-10-10 19:11:46]



DSmithLady
Premium,MVM
join:2002-04-23
Deep South

That's true...I have a Logitech keyboard and mouse and when I remove it via spybot or msconfig, I get an error at bootup.



Sparrow
Crystal Sky
Premium
join:2002-12-03
Sachakhand

reply to DSmithLady
You can rid most of BackWeb by simple not installing the Desktop Manager that comes with all Logitech products. This was my complaint a while back:
»BackWeb Client Version 6.1.4

Give me a few minutes, and I can post some replies I received from Logitech and a tool to remove Backweb.



DSmithLady
Premium,MVM
join:2002-04-23
Deep South

reply to XCOM

said by XCOM:
If you use Mozilla or any Mozilla related product i.e. Netscape

Thats where is coming from.

I don't have Mozilla or Netscape on this computer.
--
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jdong
Eat A Beaver, Save A Tree.
Premium
join:2002-07-09
Rochester, MI
kudos:1

reply to DSmithLady
What about Mozilla? I have Moz on all my systems, and I never have a Backweb component...



DSmithLady
Premium,MVM
join:2002-04-23
Deep South

reply to Sparrow

said by Sparrow:
You can rid most of BackWeb by simple not installing the Desktop Manager that comes with all Logitech products. This was my complaint a while back:
»BackWeb Client Version 6.1.4

Give me a few minutes, and I can post some replies I received from Logitech and a tool to remove Backweb.
Thanks,

I would appreciate that...no rush.
--
It's really easy to join one of our Cancer fighting teams. JOIN TEAM HELIX! JOIN TEAM DISCOVERY UD/TSC!


Sparrow
Crystal Sky
Premium
join:2002-12-03
Sachakhand

reply to DSmithLady

LOGITECH.zip 10,598 bytes
I am posting it as a zip word.doc.

You might want to contact the manager directly, if you have any other questions. I have a small camera from Logitech, so you will need to find out which "zap" file will work from the ftp site for the products you have.

--
oO^..^Oo


DSmithLady
Premium,MVM
join:2002-04-23
Deep South

Thanks I'll look into that ASAP.



Sparrow
Crystal Sky
Premium
join:2002-12-03
Sachakhand

reply to DSmithLady
Take this with you, too!
It's a bit tricky to pull out of the ftp posted in the letter!

»ftp://ftp.logitech.com/pub/techsupport/



XCOM
digitalnUll
Premium
join:2002-06-10
Spring, TX
Reviews:
·SIPBRI
·Callcentric
·Comcast
·voip.ms

reply to jdong

said by jdong:
What about Mozilla? I have Moz on all my systems, and I never have a Backweb component...
Wierd!
I installed Mozilla and I got these after I installed it!
--
Over Kill Systems


Jim Gurd
Premium
join:2000-07-08
Plymouth, MI

reply to jdong

said by jdong:
What about Mozilla? I have Moz on all my systems, and I never have a Backweb component...
Me either. I've been using Mozilla since version 1.0 and haven't had anything from Backweb come up in a Spybot S&D scan ever.

I love Mozilla. It's my primary e-mail client. It's rock solid reliable and totally immune to windows virii. I can preview messages in HTML without fear of exploits and self executing code.


jdong
Eat A Beaver, Save A Tree.
Premium
join:2002-07-09
Rochester, MI
kudos:1

reply to XCOM
must've been a coincidence....

Could it be that you confused Backweb with the talk-back client? Pre-release (alphas, betas, rc's) Mozillas contain TalkBack, which automatically files bug reports for when Mozilla crashes.
--
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DSmithLady
Premium,MVM
join:2002-04-23
Deep South

reply to Sparrow

said by Sparrow:
Take this with you, too!
It's a bit tricky to pull out of the ftp posted in the letter!

»ftp://ftp.logitech.com/pub/techsupport/
Thanks Crystal...That got rid of the Logitech portion.
--
It's really easy to join one of our Cancer fighting teams. JOIN TEAM HELIX! JOIN TEAM DISCOVERY UD/TSC!

mens rea
Premium
join:2002-01-31
Canada
Reviews:
·Shaw

reply to DSmithLady
DSmithlady you may want to run Regseeker: »www.hoverdesk.net/freeware.htm as well as Spybot, since BackWeb lite is fairly insidious. I have an HP pc and after removing BackWeb lite some time ago, I ran one of the initial versions of Spybot and was suprised to find quite a number of other entries for BackWeb lite which I then removed. On a whim, about a month ago I used the "find in registry" feature in Regseeker and it turned up a number of further entries for "BackWeb". I backed up the registry and removed them as well, and have suffered no ill effects. I assume they were leftovers from my initial two attempts at removal.



Sparrow
Crystal Sky
Premium
join:2002-12-03
Sachakhand

reply to DSmithLady

said by DSmithLady:
said by Sparrow:
Take this with you, too!
It's a bit tricky to pull out of the ftp posted in the letter!

»ftp://ftp.logitech.com/pub/techsupport/
Thanks Crystal...That got rid of the Logitech portion.

Sorry, I did not see this sooner. Did you have the Desktop Manager installed?
--
oO^..^Oo


DSmithLady
Premium,MVM
join:2002-04-23
Deep South

reply to mens rea
Thanks...that's a big help.

In my case, this is definitely a Logitech...HP issue...I'm glad to hear that you were able to remove them without crashing your computer.



DSmithLady
Premium,MVM
join:2002-04-23
Deep South

reply to Sparrow

said by Sparrow:
said by DSmithLady:
said by Sparrow:
Take this with you, too!
It's a bit tricky to pull out of the ftp posted in the letter!

»ftp://ftp.logitech.com/pub/techsupport/
Thanks Crystal...That got rid of the Logitech portion.

Sorry, I did not see this sooner. Did you have the Desktop Manager installed?

Yes...I did...I appreciate your help with that.
--
It's really easy to join one of our Cancer fighting teams. JOIN TEAM HELIX! JOIN TEAM DISCOVERY UD/TSC!


XCOM
digitalnUll
Premium
join:2002-06-10
Spring, TX
Reviews:
·SIPBRI
·Callcentric
·Comcast
·voip.ms

Here is my results of my Scann.

BackWeb lite: File extension link (Registry key, nothing done)
HKEY_CLASSES_ROOT\.bwp

BackWeb lite: File extension link (Registry key, nothing done)
HKEY_CLASSES_ROOT\bwpfile

BackWeb lite: Global settings (Registry key, nothing done)
HKEY_LOCAL_MACHINE\Software\BackWeb

BackWeb lite: Interface ( (IBackWebExtension)) (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{0F4FE440-983F-11D0-9B9C-444553540000}

BackWeb lite: Interface ( (IBackWebDownloadTimeConstraintCollection)) (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{0D1F7C84-8123-11D0-B5CA-0000B43698D6}

BackWeb lite: Interface ( (IBackWebDownloadTimeConstraint)) (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{0D1F7C83-8123-11D0-B5CA-0000B43698D6}

BackWeb lite: Interface ( (IBackWebChannel4_2)) (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{025632A0-BCEC-11D1-8B35-00609761C47A}

BackWeb lite: Interface ( (IBackWebDirectoryEntry)) (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{0C6E0440-0B50-11D1-9951-444553540000}

BackWeb lite: Interface ( (IBackWebGeneralSettings)) (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{12473FC3-61A7-11D0-A866-0000B43699FC}

BackWeb lite: Interface ( (IBackWebCommSettings)) (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{12473FC5-61A7-11D0-A866-0000B43699FC}

BackWeb lite: Interface ( (IBackWebSetup)) (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{12473FC7-61A7-11D0-A866-0000B43699FC}

BackWeb lite: Interface ( (IBackWebStoryFieldCollection)) (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{1D91D9E0-004B-11D1-9951-444553540000}

BackWeb lite: Interface ( (IBackWebInfoPakDownloadServices)) (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{2DE07D90-DC04-11D0-A875-0000B43699FC}

BackWeb lite: Interface ( (IBackWebChannelTableNotifications)) (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{2F523082-5A0B-11D0-9B9C-444553540000}

BackWeb lite: Interface ( (IBackWebFileAccess)) (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{3AF78A6E-6F14-11D1-A884-0000B43699FC}

BackWeb lite: Interface ( (IBackWebInfoPakFile)) (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{3AF78A74-6F14-11D1-A884-0000B43699FC}

BackWeb lite: Interface ( (IBackWebDirectoryNotifications)) (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{41CEBDC0-32C1-11D1-9951-444553540000}

BackWeb lite: Interface ( (IBackWebInfoPakNotifications)) (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{4A3666F3-5F2D-11D0-A866-0000B43699FC}

BackWeb lite: Interface ( (IBackWebChannelCollection)) (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{53FCF35A-5323-11D0-A864-0000B43699FC}

BackWeb lite: Interface ( (IBackWebStoryField)) (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{5B1E13A0-004B-11D1-9951-444553540000}

BackWeb lite: Interface ( (IBackWebFileAccessViaDir)) (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{608FE360-6FB2-11D1-A885-0000B43699FC}

BackWeb lite: Interface ( (IBackWebAlertSettings)) (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{72B62B40-17D1-11D1-96A7-F8E906C10000}

BackWeb lite: Interface ( (IBackWebPlayer)) (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{8028B940-4932-11D1-9951-444553540000}

BackWeb lite: Interface ( (IBackWebChannelDownloadServices)) (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{9132E380-DC21-11D0-A875-0000B43699FC}

BackWeb lite: Interface ( (IBackWebChannel2)) (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{9647FB70-DC0F-11D0-A875-0000B43699FC}

BackWeb lite: Interface ( (IBackWebAllStoryCollection)) (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{9DB46423-FF61-11D0-9951-444553540000}

BackWeb lite: Interface ( (IBackWebChannelVariableCollection)) (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{A4BC67F0-6C90-11D0-A866-0000B43699FC}

BackWeb lite: Interface ( (IBackWebCommunications)) (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{BAD37BC0-2231-11D1-9951-444553540000}

BackWeb lite: Interface ( (IBackWebFilterSettings)) (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{C8CEEEE0-17D6-11D1-96A7-F8E906C10000}

BackWeb lite: Interface ( (IBackWebGeneralSettings2)) (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{E01AD640-F87D-11D0-9A50-00AA004812C2}

BackWeb lite: Interface ( (IBackWebInfoPak)) (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{EB1FFFC2-5688-11D0-A865-0000B43699FC}

BackWeb lite: Interface ( (IBackWebChannelVariable)) (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{FEFCA7F0-6C8E-11D0-A866-0000B43699FC}

BackWeb lite: Interface ( (IBackWebInfoPakCollection)) (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{EB1FFFC1-5688-11D0-A865-0000B43699FC}

BackWeb lite: Interface ( (IBackWebApplicationNotifications)) (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{D0894D60-6C6C-11D0-A866-0000B43699FC}

BackWeb lite: Interface ( (IBackWebChannelCollection4)) (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{BCD0C200-69C1-11D1-8AF8-00609761C47A}

BackWeb lite: Interface ( (IBackWebChannel4)) (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{AEE96320-2131-11D1-9951-444553540000}

BackWeb lite: Interface ( (IBackWebStory)) (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{9DB46424-FF61-11D0-9951-444553540000}

BackWeb lite: Interface ( (IBackWebStoryCollection)) (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{9DB46422-FF61-11D0-9951-444553540000}

BackWeb lite: Interface ( (IBackWebItemDownloadServices)) (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{93BF8F00-DBE8-11D0-A875-0000B43699FC}

BackWeb lite: Interface ( (IBackWebAllInfoPakCollection)) (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{8131F530-649E-11D0-A866-0000B43699FC}

BackWeb lite: Interface ( (IBackWeb4)) (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{740904E0-0BFB-11D1-9951-444553540000}

BackWeb lite: Interface ( (IBackWebInfoPak4_2)) (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{610141C2-7701-11D1-B042-004095903824}

BackWeb lite: Interface ( (IBackWebDirectoryEntryCollection)) (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{5DF6CE40-0B50-11D1-9951-444553540000}

BackWeb lite: Interface ( (IBackWebChannel)) (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{53FCF35B-5323-11D0-A864-0000B43699FC}

BackWeb lite: Interface ( (IBackWeb)) (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{53FCF355-5323-11D0-A864-0000B43699FC}

BackWeb lite: Interface ( (IBackWebStoryTableNotifications)) (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{44230BC0-3105-11D1-9951-444553540000}

BackWeb lite: Interface ( (IBackWebOpenInfoPakFile)) (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{3AF78A77-6F14-11D1-A884-0000B43699FC}

BackWeb lite: Interface ( (IBackWebInfoPakFilesCollection)) (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{3AF78A71-6F14-11D1-A884-0000B43699FC}

BackWeb lite: Interface ( (IBackWebSetup4)) (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{3667E7B0-4F28-11D1-8ADB-00609761C47A}

BackWeb lite: Interface ( (IBackWebSetupNotifications)) (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{2F099AF0-6329-11D0-A866-0000B43699FC}

BackWeb lite: Interface ( (IBackWeb2)) (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{23F43240-F78D-11D0-9A50-00AA004812C2}

BackWeb lite: Interface ( (IBackWebDirectory)) (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{15030BC0-0B52-11D1-9951-444553540000}

BackWeb lite: Interface ( (IBackWebDisplaySettings)) (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{12473FC6-61A7-11D0-A866-0000B43699FC}

BackWeb lite: Interface ( (IBackWebDialerSettings)) (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{12473FC4-61A7-11D0-A866-0000B43699FC}

BackWeb lite: Interface ( (IBackWebDisplaySettings4_2)) (Registry key, nothing done)
HKEY_CLASSES_ROOT\Interface\{001B3F20-D866-11D1-8B4C-00609761C47A}

BackWeb lite: Netscape viewer (Registry value, nothing done)
HKEY_USERS\S-1-5-18\Software\Netscape\Netscape Navigator\Viewers\application/x-bwpreview

BackWeb lite: Netscape viewer (Registry value, nothing done)
HKEY_USERS\S-1-5-21-343818398-1844237615-839522115-1003\Software\Netscape\Netscape Navigator\Viewers\application/x-iad

BackWeb lite: Netscape viewer (Registry value, nothing done)
HKEY_USERS\S-1-5-18\Software\Netscape\Netscape Navigator\Viewers\application/x-iad

BackWeb lite: Netscape viewer (Registry value, nothing done)
HKEY_USERS\.DEFAULT\Software\Netscape\Netscape Navigator\Viewers\application/x-iad

BackWeb lite: Netscape viewer (Registry value, nothing done)
HKEY_USERS\S-1-5-21-343818398-1844237615-839522115-1003\Software\Netscape\Netscape Navigator\Viewers\application/x-bwpreview

BackWeb lite: Netscape viewer (Registry value, nothing done)
HKEY_USERS\.DEFAULT\Software\Netscape\Netscape Navigator\Viewers\application/x-bwpreview

BackWeb lite: User settings (Registry key, nothing done)
HKEY_USERS\S-1-5-18\Software\BackWeb

BackWeb lite: User settings (Registry key, nothing done)
HKEY_USERS\S-1-5-21-343818398-1844237615-839522115-1003\Software\BackWeb

BackWeb lite: User settings (Registry key, nothing done)
HKEY_USERS\.DEFAULT\Software\BackWeb

--- Spybot-S&D version: 1.2 ---
2003-09-05 Includes\Cookies.sbi
2003-09-09 Includes\Dialer.sbi
2003-09-08 Includes\Hijackers.sbi
2003-09-05 Includes\Keyloggers.sbi
2003-09-08 Includes\Malware.sbi
2003-03-16 Includes\plugin-ignore.ini
2003-09-05 Includes\Security.sbi
2003-09-09 Includes\Spybots.sbi
2003-08-28 Includes\Temporary.sbi
2003-09-05 Includes\Tracks.uti
2003-09-05 Includes\Trojans.sbi

Now see how it says netscape....
Well I do not have netscape these netscape thing came over after I install mozilla.
--
Over Kill Systems


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