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Forums » O Canada! » Canadian » Bell Canada » Virus, sympatico wants me to get rid of it.
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poserforgotpw

@sympatico.ca

Virus, sympatico wants me to get rid of it.

got a virus in windows\system32\qcftlbh.dll
backdoor.coreflood.

norton can't repair, or quartine this file. bell keeps cutting my internet and give crap ways of fixing this problem. any suggestions

thanks!

HiVolt
29
Premium
join:2000-12-28
Toronto, ON
clubs:
·TekSavvy Solutions..
·Bell Sympatico

Re: Virus, sympatico wants me to get rid of it.

Here's a Symantec Security Response article about this trojan, with ways of removing it. I'm not sure if Bell pointed you at the same thing to look at though.

»securityresponse1.symantec.com/s···ood.html
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MacGyver
Bell Sucks
Premium,ExMod 2003-05
join:2001-10-14
Orleans, ON
·TekSavvy Solutions..
·Bell Sympatico

A lot of viruses, Norton cannot remove by itself. There are instructions which you will have to manually go through and do yourself to eradicate the sucker.

Here are removal instructions for:

Coreflood: »securityresponse1.symantec.com/s···ood.html

Coreflood.b : »www.symantec.com/avcenter/venc/d···d.b.html

Coreflood.dr : »www.symantec.com/avcenter/venc/d···.dr.html

Try the removal instructions for the first, then the second, then the third. Finally run a scan with Norton to verify you got rid of it. Then take the time to update your Norton software with the latest antivirus definitions. Good luck!

poserpw

@sympatico.ca
thanks guys i love you
Mark Walton

join:2002-08-04
Ottawa, ON

I just got the following e-mail from Sympatico, with this piece of encouraging news:

Virus Alert. Act Now.

Dear Mark Walton

You may have recently heard about new viruses affecting Internet users. Viruses and Spam (often referred to as junk email) are issues that can affect your enjoyment of the Internet. The entire Internet community is working together to resolve these issues. At Bell Sympatico(TM), we are taking a proactive role in controlling the spread of viruses and spam through our network.

We have detected a virus that is affecting a limited number of members yet causing a significant volume of emails to be sent from their computers without their knowledge. In order to protect all our members and ensure that service quality is not affected, we are contacting these members and helping them remove the viruses from their computers. This action will reduce the volume of spam and improve the overall performance of email for all members.

Our systems indicate that your computer has not yet been affected; however, to ensure you remain unaffected, you need to protect your computer now.

Your role in protecting yourself includes being aware that viruses exist and ensuring that your computer's Operating System is secure. You also need to purchase and run an updated version of anti-virus software. We have developed a site where you'll find out how to upgrade your Operating System, detect and remove the virus should you become infected and download advanced Bell Security Services. For more information visit: »memberservices.sympatico.ca/cgi-···06742026

Sympatico is also taking ongoing measures to protect you from viruses passing through our network and to ensure that the quality of your service will not be impacted. Our Sympatico Anti-spam feature has been in place for some time and we've recently upgraded this feature on our email servers to help provide you with increased protection from viruses and spam.

Stay up to date on the latest virus information - make »www.sympatico.ca your home page or visit »www.service.sympatico.ca

Sincerely,
Sympatico Member Services Team

P.S. If you have friends and family who would benefit from
this information, please tell them to visit
»www.service.sympatico.ca

**************************************************************
Sympatico is a trade-mark of Bell Canada.


My latest NAV update was today, and I use ZAPro as well.
--
Mark Walton
anormand

join:2003-10-31
Granby, QC

Re: Virus, sympatico wants me to get rid of it.

I saw a lot of problem with NAV.

Try Grisoft AVG, it's free and works very well. They also have some removal tools, to remove virus without installing a different antivirus.
»www.grisoft.com
Alabaster
Premium
join:2003-10-09
I got the exact same email, but I recieved it yesterday. I use ZA and NAV, along with Adaware and so far, I've never gotten my computer infected.
computerlady

join:2003-10-22
Peterborough, ON


Wake up buddy the virus you have in your machine is your responsibility to remove.
This trojan, like other backdoor viruses, opens a security breach to the victim's computer system, enabling the controller or monitor of the virus access to the victim's system via the Internet.
Wake up....No norton cant remove a lot of viruses these days on machines,just isolates them.
Take it into a tech....
And really do you think you have the right to infect other machines on a network?No you don't....
I really think bell should be commended for contacting all these people who were affected to assist them with clearing the viruses out of their machines.
Most isps worldwide are dealing with viruses,too numerous these days to mention.
Either remove it or face disconnection.
Tyreman

join:2002-10-08

Re: Virus, sympatico wants me to get rid of it.

As long as the powers that be are sure of where they point the proverbial finger...
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