Smiley2
| Re: NorVergence Continued Oh, I am getting sucked into this. This is like reading the tabloids. No redeeming information but you can't help picking it up to find out about the 200 lb alien baby in Redding.
A couple of recent posts got me asking a question that they did not answer in the posts.
How do we know they are loosing money? If that is the case, and they have no way of going profitable, then sure, scam. But how do we know they are loosing money every month? Because MPower says so? Give me something more.
Can MI5 please provide documentation of the conviction? The only facts that I can find on this guy Salzano is that he ran MRP, entered into a settlement with the FCC and that is it.
Come on folks, a couple of people on this board are doing their homework. Let's get to the point were we can answer questions with solid information. Not rumors and lies. | |
|
Smiley2
| Re: NorVergence Continued BTW, 2-years in business is not new in this day and age. And checked with the BBB. In 2-years, no valid complaints and they change some contract practices to meet tougher BBB guidelines.
goto www.bbb.org Don't seach with the state, just the name and it will give you general informaion about the company. Then go to the New Jersey BBB and call to get information. They are very helpfull. Also, find out what it takes to be a business in good standing with the BBB. This is not a pay your fee and you are in. Your company is grilled and investigated. I guess this is not all bad. I learned something from being sucked in by this train wreck of a board. | |
|
 |
kitmobile
| Re: NorVergence Continued Keep your eyes on their website - logos will start to disappear. D&B Report will be the first to go - check with D&B to see if you can post a D&B report on your own site for free - I think not. | |
|
| | shilkshock
join:2003-10-21
Enfield, CT |  Re: NorVergence Continued
| |
|
| | |
upfront
@itsnpt.com |  Re: NorVergence House Will Never Fall UNLIKE YOU
| |
|
| |
Smiley2
| "Keep your eyes on their website - logos will start to disappear. D&B Report will be the first to go - check with D&B to see if you can post a D&B report on your own site for free - I think not."
Wrong - From D&B Site »www.dnb.com/us/weblogo/faq.asp
"The D&B Web Logo program provides you with the opportunity to place a D&B Logo on your web site..."
and
"Participants of the D&B Web Logo Program must meet certain criteria including: active operations; not in bankruptcy; and, does not meet D&B’s “Business Deterioration” criteria. D&B actively monitors D&B Web Logo Participants for eligibility in this program" | |
|
| | |
kitmobile
| Re: NorVergence Continued Sorry - but you are wrong on the D&B logo. Go back into your link and look at some of the companies websites that D&B gives you a link to. It is a different logo and when you click on the logo - it brings you to the D&B site to purchase a report. D&B does not allow you purchase obtain your own report and post it on your site as a pdf file with their logo. Do you really think D&B would like to give away free reports - doesn't work that way. But please watch closely, much fun to follow! | |
|
|
kaygrey
@voyager.net
| FYI,
BBB-Online has Norvergence as an open file date of January 08, 2003 meaning they just became a member 10 months ago.
It would appear they are delivering savings to current clients so the only filing complaints would be companies they lied to or potential employees, neither can file a complaint with BBB since no "business" was conducted. | |
|
| |
Smiley2
| Re: NorVergence Continued So kaygrey,
If I follow your logic - Norvergence lies to people that do not sign-up for their programs and tells the truth and lives up to their commitments with customers.
In order to "open" a file with the BBB you have to meet stringent guidelines and maintain them. It goes far beyond just customers. They are detailed in how you can market your company. And this is not just fluff on their part.
»www.bbb.org/membership/standards.asp
Companies that are scams find it hard to comply with the BBB standards for more than a month or two. | |
|
| | | |
| | | |
telcoServGal
@sjc-ca.ds
| Re: NorVergence Continued I work for Qwest managing customer service and implentation for the wholesale group.
Just got out of a long meeting with some of the people who run the business sales side. They are not happy with Norvergence. I have been aware of them for over a year and they are the fastest growing company we deal with. Until today I was not aware of what they are paying Qwest for T1's. I won't give our price but lets just say when they sell it for $79 they are not loosing money.
Our sales people are pissed. They are loosing business and unable to take advantage of the upside in our contract.
FYI on Nortel - the Solutions by Nortel will go away before January 1st. It appears that the agreement between Nortel and Norvergence was for exclusive purchases on a Nortel ATM Gateway with Norvergence software. It sounds like the relationship brook down this summer with Nortel could not deliever ATM over DSL leaving Norvergence holding the bag with many customers. At that point, Norvergence stopped talks about using Nortel Phone equipment and went to Panasonic. That allowed Nortel to get out of the "Solutions by Nortel" portion of the contract. This comes from the person who manages the Qwest relationship at Nortel.
So I will keep doing my job getting circuits installed for Norvergence, our direct group will be figuring out how to attack Norvergence (legal warned about supporting any of the rumors found on this board and other places) and Nortel is going to continue to give false information about the relationship to discredit this company. | |
|
| | | | | nonymous
join:2003-09-08
Glendale, AZ | Re: NorVergence Continued So when is Qwest selling $79 dollar T1 direct to customers? DSL costs more than that business class. Is there something missing. If not???? | |
|
| | | | | | buduan
join:2003-09-16 | Re: Norvergence Scam Loops aren't that expensive if they are facilities based. I have a friend at Mpower that just called me today and told me of a T-1 product that provides 24 voice channels and up to 800kbps of data for $900. The loop costs Mpower $20. | |
|
| | | | | | | nonymous
join:2003-09-08
Glendale, AZ
| Re: Norvergence Scam said by buduan  :
Loops aren't that expensive if they are facilities based. I have a friend at Mpower that just called me today and told me of a T-1 product that provides 24 voice channels and up to 800kbps of data for $900. The loop costs Mpower $20.
As to loop? A dry copper loop or is there equipment provided? Is it for a dry copper qualified pair and the reseller has a colocate and provides the equipment? Or for that little everything? | |
|
| | | | | | | |
JoeSan
@rr.com
| Re: Norvergence Scam Mismanagement -- exit strategy
I have a cousin who works at Novergence's large call center in NJ. Management can't seem to find out a way to get three hundred people out of the company at quitting time.
We pass through a small door and enter room, where we sign out on sheets tapped on the wall. We don't write our names in. We just right the time in.
Sometimes the sheets are not in alphabetical order.
It takes nearly twenty minutes for three hundred people to sign out. We often miss our trains and buses to go home.
If we don't sign in and out each day we lose our "attendance bonus", which for many employees represents a thousand dollars.
(We are marked absence)
If we complain in the company they ask us to leave (fired!).
My question is how do I go about remedying the situation? The office is crowded, queues too close together, little aisle space.
Anyone got any ideas? | |
|
| | | | | | | |
JoeSan
@rr.com
| Mismanagement -- exit strategy
I have a cousin who works at Novergence's large call center in NJ. Management can't seem to find out a way to get three hundred people out of the company at quitting time.
He writes:
"We pass through a small door and enter room, where we sign out on sheets tapped on the wall. We don't write our names in. We just right the time in.
Sometimes the sheets are not in alphabetical order.
It takes nearly twenty minutes for three hundred people to sign out. We often miss our trains and buses to go home.
If we don't sign in and out each day we lose our "attendance bonus", which for many employees represents a thousand dollars.
(We are marked absence)
If we complain in the company they ask us to leave (fired!).
My question is how do I go about remedying the situation? The office is crowded, queues too close together, little aisle space."
Anyone got any ideas? | |
|
| | | | | | | | buduan
join:2003-09-16 | Mpower is collocated in the LEC's CO. I'm not sure about what kind of loop they are delivered. Mpower provides the equipment needed for service.
That's about all I know, I haven't worked there in over 2 years. | |
|
| | | | | | | | | frankthetank4
join:2003-11-20
Summit, NJ
| Posting False/Malicious/Slanderous Info - Read ALAN L. FRANK'+
LANCE S. ROSEN-+
ALEXANDER J. PALAMARCHUK-t
MARC H. SNYDER t'+
DANIEL L. MOSS'+
SAMANTHA A. MILLROOD'+
MARY W. VOIGTV
KYLE M. KULZER-+
THOMAS J.BOGAR-+
GAIL A. WEILHEUviER*+
J. GARLAND GII.ES '+
JILL B. LEVY •+
PARALEGALS
DEBRA E. MCGUCKIN
HELENE C.DARRAH
JUDTTH A. TAIMANGLO
JENNIFER L. THOMPSON FRANK & ROSEN
Attorneys at Law
------------------------------------------------------
8380 OLD YORK ROAD
SUITE 410
ELKINS PARK, PA 19027
(215) 935-1000
FAX NO. (215) 935-1110
NEW JERSEY OFFICE
1000 WHITE HORSE ROAD
SUITE 910
GLENDALE EXECUTIVE CAMPUS
VOORHEFS, NJ 08043
(856) 486-7272
DELAWARE OFFICE
1813 MARSH ROAD
SUITE D
WILMINGTON, DELAWARE 19810
(302) 475-8060
FAX NO. (302) 475-8182
SOUTHAMPTON OFFICE
LAKE SIDE OFFICE PARK
206 LAKESIDE DRIVE
SOUTHAMPTON, PENNSYLVANIA 18966
(215)935-1000
FAX NO. (215) 935-1110
BRISTOL OFFICE
132 MILL STREET
BRISTOL, PENNSYLVANIA 19007
(215) 788-6110
FAX NO. (215) 788-6256
BLUE BELL OFFICE
1360 DEKALB PIKE
BLUE BELL, PENNSYLVANIA 19422
(610) 292-0100
FAX NO. (215) 239-8300
E-MAIL ADDRESS:
kkulzer@frankandrosenlaw.com
November 17, 2003
VIA FACSIMILE AND OVERNIGHT DELIVERY
lnweknkwneknw, Esquire
77 Massachusetts Avenue
Building 12-090
Cambridge, MA 02139-4301
RE: MIT Website
Dear Mr. askdnkasndklsa:
The undersigned is legal counsel for Norvergence, Inc.
NorVergence has recently determined that sdknsldkmfslkdm, a former employee of NorVergence who was terminated for cause on or about October 10, 2003, has posted defamatory and disparaging statements concerning NorVergence on your client's website. Please be advised that the content posted on your client's site by Mr. sdknfsldk is factually baseless and is causing significant monetary damages to NorVergence, including but not limited to diverting potential and future business opportunities from NorVergence, interfering with existing contractual relationships, and disparaging NorVergence's good business reputation.
sdnkfsldkjflsdkj, Esquire
November 17, 2003
Page -2
In essence, the facts that NorVergence has determined reflects that Mr. sdifhsdjhskd is a disgruntled ex-employee who has fabricated information about Norvergence's products and services in attempt to injure the company. NorVergence has instituted litigation against Mr. sodifjsodifjdifj and is aggressively pursuing all other individuals or entities who are disseminating or republishing Mr. ksjfhksdf damaging statements. I am enclosing a copy of the civil action complaint filed against Mr. Rodriguez in Federal Court for your review.
Please allow this letter serve as notice that NorVergence is requesting that M.I.T. remove all content posted by Mr. kdjfhsd from the M.I.T. website, including any web-links or message postings which relate to NorVergence, within the next three (3) business days. If the requested content is not removed from the M.I.T. website, NorVergence will have no alternative but to immediately initiate litigation to seek court relief. For your convenience, we have identified the following links on M.I.T.'s website which reference Norvergence:
»massis.lcs.mit.edu/telecom-archi···/TELECOM Digest Online/1343.htm1
mirror.lcs.mit.edu/telecom-archives/telecomarchives/TELECOM Digest-Online/0442.htm1
massis.lcs.mit.edu/telecom-archives/TELECOM Digest Online/1327.htm1
This letter does not constitute an exhaustive statement of all NorVergence's rights or potential claims and is not intended nor should it be deemed to constitute a waiver or relinquishment of any of our client's rights or remedies, whether legal or equitable.
If you have any questions, please do not hesitate to contact me.
Very truly yours,
FRANK & ROSEN
KMK/dmw Enclosure
ALL GUILTY PARTIES WILL BE PROSECUTED!!!!!!!!!!!!!!! | |
|
| | | | | | | | | jester121
Premium
join:2003-08-09
Lake Zurich, IL | Re: Posting False/Malicious/Slanderous Info - Read Sheesh, you'd think a law firm with that many bodies sitting around could manage to proofread their "letters". That smacks of the 419 Nigeria scam e-mail... | |
|
| | | | | | | | | nonymous
join:2003-09-08
Glendale, AZ | ROTFLMAO  | |
|
| | | | | | | | | shilkshock
join:2003-10-21
Enfield, CT | This sounds serious, Mr. sdknfsldk is in big trouble!!!!! | |
|
| | | | | | | | |
kitmobile
| Re: Posting False/Malicious/Slanderous Info - Read Isn't his name Mr. Rodriguez? Looks like they missed one in the letter.
"I am enclosing a copy of the civil action complaint filed against Mr. Rodriguez in Federal Court for your review." | |
|
| | | | | | | | | shilkshock
join:2003-10-21
Enfield, CT | Part of his punishment might be to sign a 5-year lease!!!! | |
|
| | | | | | | | | buduan
join:2003-09-16 | Re: Posting False/Malicious/Slanderous Info - Read Who do you sell for? Are they paying you extra to post at this site and talk down on Norvergence? | |
|
| | | | | | | | |
guywith brain
| Re: Posting False/Malicious/Slanderous Info - Read after careful review and consideration i've realized that this company is the way of the future...yeah you lease it...yeah it's an unorthodox and different way of doing things but all in all i think that it makes sense...there's always a little apprehension in the whole shindig but i'm pretty satisfied with the way they function...they seem to be growing fast and i wouldn't be surprised to see them trade publicly soon | |
|
| | | | | | | | | almostgotme
join:2003-11-04
San Diego, CA | Re: Posting False/Malicious/Slanderous Info - Read | |
|
| | | | | | | | | shilkshock
join:2003-10-21
Enfield, CT | your full name should be: "guywith brain who works for norvergence" | |
|
| | | | | | | | | shilkshock
join:2003-10-21
Enfield, CT | Just because somebody talks down Norvergence their the competition or ex-employees? No, more likely they are people who can see the bullshit sales tactics they use! Smarten up, dummy!!!! | |
|
| | | | | | | | | buduan
join:2003-09-16
| Re: Posting False/Malicious/Slanderous Info - Read Since you know so much about their sales tactics jackass, why don't you enlighten us? All I keep seeing you post is that it is a scam. Whenever I ask you why it's a scam you never elaborate.
Either you work for a competitor, or your some bored little troll with nothing better to do than hammer away on mom and dads keyboard. | |
|
| | | | | | | | | shilkshock
join:2003-10-21
Enfield, CT
|  Re: Posting False/Malicious/Slanderous Info - Read
I know your proud of your employer and your just trying to defend them, but this thread doesn't paint a very flattering picture of Norvergence!!! | |
|
| | | | | | | | |
kitmobile
| Re: Posting False/Malicious/Slanderous Info - Read Has anyone noticed that Nortel's logo is no longer on Norvergences webpage?!?!?! When our company was approached by Norvergence - they couldn't say "Nortel Networks" enough. Now they have an Adtran link. Looks like they made a mistake when promoting their product to us. | |
|
| | | | | | | | | buduan
join:2003-09-16
| Finally the dipsh!t at least tries to backup what he is saying. I find it funny that anybody that when anybody disagrees with you, you claim they work for Norvergence. You have no idea who I work for, but I think I can figure out who YOU used to work for.
So you found a customer that was unhappy with their service, nothing new. I could find numerous customers unhappy with my company and any previous company I have worked for. But I could also find several companies that are happy with the Mpower, Telepacific, or Nextel service I have sold them.
Doesn't mean squat sweetheart.
Once again, how is this company a scam? Are they costing customers more? Are the savings fraudulent?
Once you can answer that, come back. Until then, go back under the bridge troll. | |
|
| | | | | | | | | Ex Norv
join:2003-11-27
Beverly Hills, CA
| New 800 Direct Solution
About a month ago Norv introduced their new 800 direct solution. Their traditional line replacement solution, was a very redundant solution. Their new product replaces all existing lines, and puts everything over a T1, in essence putting all your eggs in one basket. Oh yeah and customers are no longer able to keep their existing land line phone numbers. Stay tuned........ | |
|
| | | | | | | | | shilkshock
join:2003-10-21
Enfield, CT
| Re: Posting False/Malicious/Slanderous Info - Read
Any company can save you $$$$, but if they are less than straight forward in how they do it, they usually sends up a red flag. And based on the amount of negative things coming out about Norvergence, there is alot of red flags going up. I am sure you'll have a rebuttal to defend your company, but the hits just keep coming, people are really catching on. | |
|
| | | | | | | | | shilkshock
join:2003-10-21
Enfield, CT
| Here is a post from a customer, doesn't sound too good for Norvergence (this post is located on this website, you can find it by entering "norvergence" in the search box above), this should answer some of your questions buduan:
NOTE: this is in response to the post by taadan
Re: Looking For Norvergence Customer Statements
I bought into this norvergence product. If you are considering norvergence as a solution, DON'T!
When I signed up, I was told that they would take over my Nextel cellular bills until norvergence finalized their agreement with Nextel. There is no (and never will be) agreement with Nextel. I have been signed up with norvergence since June 2003. To date, I have received one reimbursement check for my June Nextel bill.
On August 12, I received Sprint phones. I called norvergence and asked what the phones were for. They said these are the new phones that I need to use. I said that I cannot use these phones because we have proprietary java applications that run on our Nextel phones. Their response was "Oh Well". To date, the Sprint phones are still in their original shipping box.
On to this Matrix box. They came out and installed an Adtran Netvana 1050. A few weeks after the install, I called norvergence and asked where my Matrix box was. They said the Adtran box is actually the Matrix box. He went on to say that the Adtran box is just a shell, all of the circuits inside were redone. I asked who warrants this box and he said the manufacturer. I asked, WHO IS THE MANUFACTURER?" He danced around the question. I asked them, how can you justify leased payments totaling over $30,000 for a $400 product. They responded by saying, you are the one that signed the agreement.
Never at one particular time did norvergence have all of my land lines on their account. For two months the only line that they had was my fax line. They told me to fax my long distance bills form my other carrier and they would reimburse me. I sent them my June bill for $315 and my July bill for $340. They reimbursed my $85 and $275 respectively. I told them that they didn't reimburse my the full amount. Their response was that the amounts were correct and that was all that they were responsible to reimburse.
I stopped paying my lease in September. I switched my long distance back to my other carrier. I told norvergence either take me to court or terminated this fraudulent agreement. They continue to ignore my requests.
By the way, I know that you are aware of this, the Adtran box is completely useless. You can unplug it and it will not effect your phone service. I have multiple lines and remote locations. A norvergence rep told me that it didn't matter, the Matrix box does not need to be hooked up to all of the lines.
What infuriates me the most, is that I do read the small print. The sheet that goes over the terms and conditions of the rental agreement was never given to me. That is the sheet that basically says, if norvergence goes out of business, I still have to pay the lease payments. I first time the I saw that form was when I asked the leasing company, USBancorp, to fax me the agreement. I was shocked to see that someone clearly forged my initials on the document. I have called many times to raise hell about this, but I just get blown off.
I have filed complaints with both the FCC and the New Jersey Dept. of Consumer Affairs. In the mean time, the leasing company continue to harass me. | |
|
| | | | | | | | | |
| | | | | | | | | norverSlave
join:2003-11-24
New York, NY | Re: Posting False/Malicious/Slanderous Info - Read I can get them for you, I work at the hellhole, I cannot stand it anymore, lying to people over the phone, plus the company is really run by mob wanna be tom salzano | |
|
| | | | | | | | | DOR0
join:2003-11-07
Fullerton, CA
| Re: Posting False/Malicious/Slanderous Info - Read norverSlave,
I am a former NorVergence employee. I know how you feel with what you have to tell to consumers.
I need the information that you have on Tom Salzano. I really need it. Once again, I no longer work at NorVergence.
I have sent both an instant message and an e-mail to you through this service. Please reply. | |
|
| | | | | | | | |
bigguy2
@63.147.x.x | It was probably posted by the guy getting sued! | |
|
| | | | | | | | |
JoeSan
@rr.com
| Re: Norvergence Scam
Mismanagement -- exit strategy
I have a cousin who works at Novergence's large call center in NJ. There's a ninty percent turnover there. Management manages by intimidation. Threats of all kinds.
If you're a minute late for work, you lose serveral hundred dollars. Besides not being paid commissions, management can't seem to find out a way to get three hundred people out of the company at quitting time. There are working under overcrowded conditions, too.
He writes:
"We pass through a small door and enter room, where we sign out on sheets tapped on the wall. We don't write our names in. We just scribble the time in.
Sometimes the sheets are not in alphabetical order.
It takes nearly twenty minutes for three hundred people to sign out. We often miss our trains and buses to go home.
If we don't sign in and out each day we lose our "attendance bonus", which for many employees represents several hundred dollars.
(We are marked absence)
If we complain in the company they ask us to leave (fired!).
My question is how do I go about remedying the situation? The office is crowded, queues too close together, little aisle space."
Anyone got any ideas?
JoeSan | |
|
| | | | | | | | |
justleaving
@itsnpt.com
thumbs down from:
BillRoland
| Re: Posting False/Malicious/Slanderous Info - Read | |
|
| | | | | | | | |
truthserum
@itsnpt.com
thumbs down from:
BillRoland
| Re: Posting False/Malicious/Slanderous Info - Read | |
|
|
| (topic locked) |
|
