truthserum
@itsnpt.com
thumbs down from:
BillRoland 
|  reply to justleaving
Re: Posting False/Malicious/Slanderous Info - Read
Very happy; 33% savings; $85 T-1 and 32 silmultaneous voice calls on FAST ISP. The scam is other offers that charge 5 times these amounts FOR A LOT LESS AND NO TECH! |
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justleaving
@itsnpt.com
thumbs down from:
BillRoland
| reply to JoeSan
Just leave THIEF and go steal some other employers money; if you cant take incentive pay (that you agreed to in coming on board) you shouldnt be there to start. THIEF! |
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DOR0
join:2003-11-07
Fullerton, CA
| reply to norverSlave
norverSlave,
I am a former NorVergence employee. I know how you feel with what you have to tell to consumers.
I need the information that you have on Tom Salzano. I really need it. Once again, I no longer work at NorVergence.
I have sent both an instant message and an e-mail to you through this service. Please reply. |
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JoeSan
@rr.com
| reply to frankthetank4
Re: Norvergence Scam
Mismanagement -- exit strategy
I have a cousin who works at Novergence's large call center in NJ. There's a ninty percent turnover there. Management manages by intimidation. Threats of all kinds.
If you're a minute late for work, you lose serveral hundred dollars. Besides not being paid commissions, management can't seem to find out a way to get three hundred people out of the company at quitting time. There are working under overcrowded conditions, too.
He writes:
"We pass through a small door and enter room, where we sign out on sheets tapped on the wall. We don't write our names in. We just scribble the time in.
Sometimes the sheets are not in alphabetical order.
It takes nearly twenty minutes for three hundred people to sign out. We often miss our trains and buses to go home.
If we don't sign in and out each day we lose our "attendance bonus", which for many employees represents several hundred dollars.
(We are marked absence)
If we complain in the company they ask us to leave (fired!).
My question is how do I go about remedying the situation? The office is crowded, queues too close together, little aisle space."
Anyone got any ideas?
JoeSan |
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shilkshock
join:2003-10-21
Enfield, CT
|  reply to buduan
99.9% of phone companies save you money, jackass! But they are also honest in their sales approach as well. They don't claim alliances they clearly don't have or tell you "engineering comes up with cost of your magic box" when all they are doing is cutting 10-20% off your current price, or tell you there is some special "approval process" and then send your financial info to 15-20 banks to see who wants the lease.
Any company can save you $$$$, but if they are less than straight forward in how they do it, they usually sends up a red flag. And based on the amount of negative things coming out about Norvergence, there is alot of red flags going up. I am sure you'll have a rebuttal to defend your company, but the hits just keep coming, people are really catching on. |
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Ex Norv
join:2003-11-27
Beverly Hills, CA
| reply to buduan
New 800 Direct Solution
Everyone keeps trying to drag down Norvergence. Claiming their MATRIX box is really an adtran, the savings they promise customers are never realized, and the company is run by wanna-be mobsters. Wait until the shit really hits the fan with the new solution.
About a month ago Norv introduced their new 800 direct solution. Their traditional line replacement solution, was a very redundant solution. Their new product replaces all existing lines, and puts everything over a T1, in essence putting all your eggs in one basket. Oh yeah and customers are no longer able to keep their existing land line phone numbers. Stay tuned........ |
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buduan
join:2003-09-16
| reply to shilkshock
Re: Posting False/Malicious/Slanderous Info - Read
Finally the dipsh!t at least tries to backup what he is saying. I find it funny that anybody that when anybody disagrees with you, you claim they work for Norvergence. You have no idea who I work for, but I think I can figure out who YOU used to work for.
So you found a customer that was unhappy with their service, nothing new. I could find numerous customers unhappy with my company and any previous company I have worked for. But I could also find several companies that are happy with the Mpower, Telepacific, or Nextel service I have sold them.
Doesn't mean squat sweetheart.
Once again, how is this company a scam? Are they costing customers more? Are the savings fraudulent?
Once you can answer that, come back. Until then, go back under the bridge troll. |
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norverSlave
join:2003-11-24
New York, NY | reply to shilkshock
I can get them for you, I work at the hellhole, I cannot stand it anymore, lying to people over the phone, plus the company is really run by mob wanna be tom salzano |
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shilkshock
join:2003-10-21
Enfield, CT | reply to shilkshock
»Looking For Norvergence Customer Statements |
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shilkshock
join:2003-10-21
Enfield, CT
| reply to buduan
Here is a post from a customer, doesn't sound too good for Norvergence (this post is located on this website, you can find it by entering "norvergence" in the search box above), this should answer some of your questions buduan:
NOTE: this is in response to the post by taadan
Re: Looking For Norvergence Customer Statements
I bought into this norvergence product. If you are considering norvergence as a solution, DON'T!
When I signed up, I was told that they would take over my Nextel cellular bills until norvergence finalized their agreement with Nextel. There is no (and never will be) agreement with Nextel. I have been signed up with norvergence since June 2003. To date, I have received one reimbursement check for my June Nextel bill.
On August 12, I received Sprint phones. I called norvergence and asked what the phones were for. They said these are the new phones that I need to use. I said that I cannot use these phones because we have proprietary java applications that run on our Nextel phones. Their response was "Oh Well". To date, the Sprint phones are still in their original shipping box.
On to this Matrix box. They came out and installed an Adtran Netvana 1050. A few weeks after the install, I called norvergence and asked where my Matrix box was. They said the Adtran box is actually the Matrix box. He went on to say that the Adtran box is just a shell, all of the circuits inside were redone. I asked who warrants this box and he said the manufacturer. I asked, WHO IS THE MANUFACTURER?" He danced around the question. I asked them, how can you justify leased payments totaling over $30,000 for a $400 product. They responded by saying, you are the one that signed the agreement.
Never at one particular time did norvergence have all of my land lines on their account. For two months the only line that they had was my fax line. They told me to fax my long distance bills form my other carrier and they would reimburse me. I sent them my June bill for $315 and my July bill for $340. They reimbursed my $85 and $275 respectively. I told them that they didn't reimburse my the full amount. Their response was that the amounts were correct and that was all that they were responsible to reimburse.
I stopped paying my lease in September. I switched my long distance back to my other carrier. I told norvergence either take me to court or terminated this fraudulent agreement. They continue to ignore my requests.
By the way, I know that you are aware of this, the Adtran box is completely useless. You can unplug it and it will not effect your phone service. I have multiple lines and remote locations. A norvergence rep told me that it didn't matter, the Matrix box does not need to be hooked up to all of the lines.
What infuriates me the most, is that I do read the small print. The sheet that goes over the terms and conditions of the rental agreement was never given to me. That is the sheet that basically says, if norvergence goes out of business, I still have to pay the lease payments. I first time the I saw that form was when I asked the leasing company, USBancorp, to fax me the agreement. I was shocked to see that someone clearly forged my initials on the document. I have called many times to raise hell about this, but I just get blown off.
I have filed complaints with both the FCC and the New Jersey Dept. of Consumer Affairs. In the mean time, the leasing company continue to harass me. |
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kitmobile
| reply to shilkshock
Has anyone noticed that Nortel's logo is no longer on Norvergences webpage?!?!?! When our company was approached by Norvergence - they couldn't say "Nortel Networks" enough. Now they have an Adtran link. Looks like they made a mistake when promoting their product to us. |
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shilkshock
join:2003-10-21
Enfield, CT
|  reply to buduan
Read some of the posts you idiot, past and present Norv. employees are telling you about the B.S. sales tactics, I don't need to rewrite what they already said (although for someone like you, I may have to)!!!!
I know your proud of your employer and your just trying to defend them, but this thread doesn't paint a very flattering picture of Norvergence!!! |
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buduan
join:2003-09-16
| reply to shilkshock
Since you know so much about their sales tactics jackass, why don't you enlighten us? All I keep seeing you post is that it is a scam. Whenever I ask you why it's a scam you never elaborate.
Either you work for a competitor, or your some bored little troll with nothing better to do than hammer away on mom and dads keyboard. |
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shilkshock
join:2003-10-21
Enfield, CT |  reply to buduan
Just because somebody talks down Norvergence their the competition or ex-employees? No, more likely they are people who can see the bullshit sales tactics they use! Smarten up, dummy!!!! |
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shilkshock
join:2003-10-21
Enfield, CT | reply to guywith brain
your full name should be: "guywith brain who works for norvergence" |
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almostgotme
join:2003-11-04
San Diego, CA | reply to guywith brain
Guy with Brain (or lack of one)I'll bet you purposely buy clothing you are certain comes from child labor in 3rd world countries. "Who cares if they're really thieves, I'm paying less for my cel phones" Schmuck |
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guywith brain
| reply to buduan
after careful review and consideration i've realized that this company is the way of the future...yeah you lease it...yeah it's an unorthodox and different way of doing things but all in all i think that it makes sense...there's always a little apprehension in the whole shindig but i'm pretty satisfied with the way they function...they seem to be growing fast and i wouldn't be surprised to see them trade publicly soon |
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buduan
join:2003-09-16 | reply to shilkshock
Who do you sell for? Are they paying you extra to post at this site and talk down on Norvergence? |
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bigguy2
@63.147.x.x | reply to frankthetank4
It was probably posted by the guy getting sued! |
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kitmobile
| reply to shilkshock
Isn't his name Mr. Rodriguez? Looks like they missed one in the letter.
"I am enclosing a copy of the civil action complaint filed against Mr. Rodriguez in Federal Court for your review." |
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