DaveTN7
join:2002-06-26
Knoxville, TN | reply to DaveTN7
Re: Whats Going On In Knoxville TN!!??
Update:
Spoke with Charter HST rep today and he checked my modem. He stated that my modem was not properly provisioned. After a couple of minutes and a reboot I now get 1.6mbps.
Happy Again!!
David |
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DaveTN7
join:2002-06-26
Knoxville, TN
| reply to stan999
Thanks Stan,
Here is the URL for my tweak test.
»monitor.dslreports.com/tweak/blo···a=normal
David |
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KPT_Charter
join:2003-09-28
Kingsport, TN
| reply to DaveTN7
I had DNS problems in Kingsport, with the solution being I *finally* got a new DNS address from Charter Tech. I plugged that in as a hard coded address, not DHCP, and no more problems.
However, I had called 6 or more times over the previous months to get things fixed, and they blamed it on: My router, my signal strength, my modem setup, and well it is working now!
Keep calling - they will get it fixed eventually. Your speed to Charter's mail and Web pages should be *very* good, if not, call them everyday to complain - Remember the squeaky (not obnoxious) wheel gets the grease!! |
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stan999
Premium,VIP
join:2001-11-19
Fort Worth, TX | reply to DaveTN7
Just to see if something may have changed can you post the "results URL" of the Tweak test.
»/tweaks
Thanks,
Stan |
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DaveTN7
join:2002-06-26
Knoxville, TN
| reply to DaveTN7
Physical Address: 00-50-BF-73-31-1D
IP Address: 192.168.1.101
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Server: 192.168.1.1
Lease Obtained: 11/3/2003 4:20:45 PM
Lease Expires: 11/4/2003 4:20:45 PM
DNS Servers: 24.158.96.10, 24.159.191.7
WINS Server:
On Router: Lease Expires in 24hrs (Default)
Did not have a connection for most of today.
I checked the cable run from the splitter outside my house into the room that my modem is in (About 6 feet) and all connections are clean and tight.
Latest speed test showed 346kbps (45 down) which is good but whats funny is that it takes so long to connect to many sites and pages...dsl reports included. For instance, when I clicked on the link for my post, it took several minutes for the page to load.
Tried resetting the modem by unplugging first and plugging back in, then tried resetting with a paper clip. No improvement.
I think I'm going to bring my modem to the Farragut office and ask for a new one since I'm leasing this one from them.
Thanks for all the answers so far. 
David |
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