Question on Ramp Up DL Speed

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My client is down.... »
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mig
Premium,MVM
join:2000-10-26
Anytown, USA
clubs:

Question on Ramp Up DL Speed

The last I saw on an earlier thread was about 10 days. My mom just got SBC DSL 10 days ago and her speed has been steady at 300-320 down and up @ 108. She only lives about 6000 ft from a CO.Been to the Tweak section and everything looks good. No retransmissions and RWIN within range. Does she need to keep waiting to see if they will increase her download. She has a speedstream 5100 modem, I think. Modem has been left on continuously, but computer is turned off @ nite. If any of the techs are out tonight and need a dsl # or address to check via pm I'd appreciate it. Thanks!

MD Mig

permalink · 2003-11-04 21:21:23 · Print ·

McSummation Mmmm, Zeebas Are Tastee. Premium,MVM join:2003-08-13 Round Rock, TX	Re: Question on Ramp Up DL Speed You didn't say what plan she's on, but I bet she got plunked into Basic. One of the techs here can check in the morning.
	permalink · 2003-11-04 22:28:22 ·

satasi 2nd Little Angel Premium,MVM join:2001-07-04 San Antonio, TX	Well, if she's located 6000ft from the CO she wouldn't have been on the ramp up plan, so check what package she has. SATASI
	permalink · 2003-11-04 22:36:54 ·

mig Premium,MVM join:2000-10-26 Anytown, USA clubs:	Thanks for the info. It looks like she has gotten on the Basic package plan for $26.95. Is there a way she can get on the Standard Plus package as that plan is the same amount but has speeds on DL of 384-1500? Again thanks! MD Mig
	permalink · 2003-11-05 06:35:47 ·

Cybertoad

join:2001-11-08
Houston, TX

Re: Question on Ramp Up DL Speed

said by mig :
Thanks for the info. It looks like she has gotten on the Basic package plan for $26.95. Is there a way she can get on the Standard Plus package as that plan is the same amount but has speeds on DL of 384-1500?

Again thanks!

MD Mig

Sounds like you are in range for Standard Plus. Only Me
can probably get you setup with that.

SBC appears to be having a lot of problems lately
accidentally setting up new customers on BASIC instead
of STANDARD PLUS by mistake as it would seem.

permalink · 2003-11-05 11:21:05 · Print ·

satasi 2nd Little Angel Premium,MVM join:2001-07-04 San Antonio, TX	only me send her an IM with the phone no. and account no. SATASI
	permalink · 2003-11-05 09:33:58 ·

mig Premium,MVM join:2000-10-26 Anytown, USA clubs:	Thanks people! I have pm'd Only Me. MD Mig
	permalink · 2003-11-05 11:30:08 ·

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