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SBC Yahoo! DSL drop their price! 26.95 per month »
« Question on Ramp Up DL Speed  
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Deacon
Clever Saying Goes Here
Premium,MVM
join:2001-12-13
DFW


My client is down....

I don't have their account info handy to call a ticket in, but my client's DSL line is down. Can I pop an IP address/phone # to someone here to check it?

Edit: Its back up now...
[text was edited by author 2003-11-05 00:11:07]


satasi
2nd Little Angel
Premium,MVM
join:2001-07-04
San Antonio, TX
  PM one of the online Techs and they will check it out for you. SATASI

Cybertoad

join:2001-11-08
Houston, TX

reply to Deacon
No problem .... just contact CCCMTech.

If there is something wrong with the SBC side of
the equation, he can usually determine that for you
pretty quickly.

If it's a billing matter, he won't be able to discuss
that with you since it's a third party client but for
any technical issues, that shouldn't be a problem at
all. Just send him a PM with the client's phone number
and ask him to check out the line.

Deacon
Clever Saying Goes Here
Premium,MVM
join:2001-12-13
DFW
reply to Deacon
it resolved itself within about 3 hours of going down...must have been something like a router hang....
Forums » US Telco Support » AT&T » AT&T SouthwestSBC Yahoo! DSL drop their price! 26.95 per month »
« Question on Ramp Up DL Speed  


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