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Forums » Selected ISP Support » Earthlink DSL » [Speed Problem] server side issue?! unsatisfied customer!
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Links: ·EL Forum FAQ ·EL Monitors ·NetworkStatus ·Earthlink Online
[General] new zyxel modem »
« [Line Problem] ELNK DSL - constant disconnection  
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just_robert
VIP
join:2002-04-25
Harrisburg, PA

reply to Tw3NTy0n3
EarthLink Electronic Support Response

This is a support response from EarthLink

said by Tw3NTy0n3 See Profile:
Yeah, I tried switching to cable within Earthlink but they will charge me 150 bucks. That's some harsh shit there mang, switching WITHIN their company and they STILL charge.
I see where you are coming from, and understand your frustration.

Your phone company needs to do various things to your line before you are able to receive a DSL signal into your home. These various things do come with a price, and we (EarthLink) are financially penalized if you do not keep your DSL circuit active for 12 months.

Please respond to this post to let us know if your issue is resolved. If you have any further problems, questions or concerns please feel free to contact us via the live chat link below.

Robert O.
Electronic Support
EarthLink Incorporated

For live online support please click on the following link.

»support.earthlink.net/chat
to forum · permalink · · 2003-11-05 11:24:24 · Reply to this
Forums » Selected ISP Support » Earthlink DSL[General] new zyxel modem »
« [Line Problem] ELNK DSL - constant disconnection  

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