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RR Packetloss »
« Connecting Playstation Network adaptor?  
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papillon

join:2002-03-10
Minnetonka, MN

 Houston Road Runner... High Pings Again##&&@@

All RR techs on deck... last three nights in the sugar land area of houston - pings in the 80 to 130 mls range. Normally pings are around 7 to 40. Anyone else seen this?

I'm out...
pappy


maartena
Nice'n Round.
Premium
join:2002-05-10
Orange, CA
·RoadRunner Cable

Where are you pinging too? If you are pinging to New York or San Francsico from Houston, 80ms is pretty much what you can expect of course because of phyiscal cable distance and such.

Post a ping result, and a traceroute maybe?
--
»www.deanforamerica.com - You have the power to make a change! Support Howard Dean 2004

centaur242

join:2003-11-13
Houston, TX

reply to papillon
Hi I live in houstonand have recentely run in to this problem also. I rent a gaming server in NYC and always pinged no more than 60 and now my ping is over 100. And I even tried pinging my server providers house which is in Albany, NY 150mi north of my servers location and pinged my normal 60 but to the gaming server my tracert says i'm being routed to PHO and LA and I end up with the 100 to 120 ping which I cant play with since the other people in my gaming community get between 20 and 60 pings! This started 3 days ago and I wondering what changed? Please help


Karl Bode
News Guy
join:2000-03-02

Host:
Road Runner
PC gaming GAMES
PC gaming Tech
Ran into this problem on the east coast last year....routed from NY to LA, back to NY again.

Roadrunner runs over the AOL Data Transit Network, and we were all seeing 100ms pings for about four months. I think in the end it was a borked router.....

It happened again later but ended in about a week. This might pass on its own if they've just got some network hardware issues.

Best you can do is call to report it. Roadrunner says they have no control over ADTN, and ADTN as an organization is about as consumer accessible as the President....

If it's all of Houston, best you can do is complain en masse.

jwgorter

join:2001-02-16
Spring, TX

reply to papillon
I am having the same problem in The Woodlands. My team's Spearhead server is in Dallas, and my pings are now 95-150 vs. 30-50.

A guy on our team in Austin is having the problem with RR

centaur242

join:2003-11-13
Houston, TX
 reply to papillon
So does anyone know if anything can be done?


maartena
Nice'n Round.
Premium
join:2002-05-10
Orange, CA
·RoadRunner Cable

reply to papillon
Perhaps you can do a traceroute and see how your data is routed. If a gaming server is in NYC, and you are in Houston, and your route is routed through Los Angeles, yeah, you are going to have a ping of 120ms or more.

Roadrunner needs to fix them routers then Perhaps you could post a traceroute so we can analyze a bit.....
--
»www.deanforamerica.com - You have the power to make a change! Support Howard Dean 2004


CO_Chris
Premium
join:2001-08-28
Broomfield, CO
·Comcast
·Comcast Digital Vo..

reply to papillon
I also had this happen to me as well.. a few weeks back i went with Vonage phone service and my pings were so high 500+ seen over 800 sometimes as well that was BS so i got rid of it and now i am ok but no VOIP here dammm
--
Super Bowl Bound The Houston TEXANS. Well we will have the Super Bowl here this year Anyway

centaur242

join:2003-11-13
Houston, TX

reply to papillon
Tracert to gaming server providers house in albany NY 150miles north of gaming server location
C:\Documents and Settings\centaur>tracert 24.194.133.70

Tracing route to alb-24-194-133-70.nycap.rr.com [24.194.133.70]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.254.254
2 7 ms 21 ms 9 ms 10.49.96.1
3 8 ms 26 ms 9 ms pos2-0.hstntxroy-ubr6.houston.rr.com [24.28.97.1
13]
4 9 ms 11 ms 8 ms pos5-2.hstntxroy-rtr1.houston.rr.com [24.28.97.1
09]
5 8 ms 11 ms 32 ms srp9-0.hstntxtid-rtr2.houston.rr.com [24.28.96.1
68]
6 11 ms 10 ms 9 ms srp8-0-hstntxtid-rtr4.texas.rr.com [24.93.33.148
]
7 11 ms 11 ms 11 ms srp8-0.hstntxtid-rtr3.texas.rr.com [24.93.33.147
]
8 12 ms 11 ms 11 ms son0-1-0.hstqtxl3-rtr1.texas.rr.com [24.93.33.16
5]
9 17 ms 10 ms 10 ms pop1-hou-P1-0.atdn.net [66.185.133.153]
10 10 ms 37 ms 11 ms bb1-hou-P0-0.atdn.net [66.185.146.96]
11 31 ms 57 ms 30 ms bb1-atm-P7-0.atdn.net [66.185.152.184]
12 36 ms 44 ms 34 ms bb1-cha-P6-0.atdn.net [66.185.152.183]
13 46 ms 43 ms 44 ms bb1-vie-P10-0.atdn.net [66.185.152.29]
14 44 ms * 45 ms bb2-vie-P11-0.atdn.net [66.185.152.207]
15 48 ms 47 ms 48 ms bb2-nye-P4-0.atdn.net [66.185.152.200]
16 51 ms 52 ms 49 ms bb1-nye-P2-0.atdn.net [66.185.153.20]
17 57 ms 52 ms 51 ms bb1-alb-P0-3.atdn.net [66.185.152.204]
18 52 ms 52 ms 51 ms pop1-alb-P0-0.atdn.net [66.185.148.97]
19 55 ms 53 ms 53 ms rr-albany.atdn.net [66.185.133.226]
20 60 ms 52 ms 76 ms pos8-0.albynywav-rtr02.nyroc.rr.com [24.29.32.10
6]
21 54 ms 52 ms 52 ms srp1-0.albynywav-ubr04.nyroc.rr.com [24.29.33.18
2]
22 61 ms 62 ms 64 ms alb-24-194-133-70.nycap.rr.com [24.194.133.70]

Trace complete.
Notice the 60 ping which is normal and what I'm used to

centaur242

join:2003-11-13
Houston, TX


reply to papillon
Re: Houston Road Runner... High Pings Again##&&@

Below is the tracert to gaming server ip that is being routed wrong. And causing me an extra 50 ms delay in ping time making it virtually impossible to play on the gaming server I rent. Please help. The extra ping time just started 3 days ago. So something has changed! Moderator removed phone # and e-mail address. Thank You For your prompt attention.

Tracing route to 66.246.45.35 over a maximum of 30 hops

1 1 ms 1 ms 1 ms 192.168.254.254
2 27 ms 16 ms 17 ms 10.49.96.1
3 10 ms 24 ms 8 ms pos2-0.hstntxroy-ubr6.houston.rr.com [24.28.97.1
13]
4 15 ms 26 ms 9 ms pos5-2.hstntxroy-rtr1.houston.rr.com [24.28.97.1
09]
5 10 ms 14 ms 8 ms srp9-0.hstntxtid-rtr2.houston.rr.com [24.28.96.1
68]
6 29 ms 19 ms 8 ms srp8-0-hstntxtid-rtr4.texas.rr.com [24.93.33.148
]
7 21 ms 37 ms 21 ms son0-0-3.dllatxl3-rtr1.texas.rr.com [24.93.33.57
]
8 19 ms 18 ms 18 ms son1-0-1.hstqtxl3-rtr1.texas.rr.com [24.93.33.70
]
9 16 ms 18 ms 17 ms pop1-hou-P1-0.atdn.net [66.185.133.153]
10 18 ms 17 ms 18 ms bb2-hou-P2-0.atdn.net [66.185.150.150]
11 49 ms 49 ms 50 ms bb2-pho-P7-0.atdn.net [66.185.152.107]
12 49 ms 51 ms 50 ms bb1-pho-P1-0.atdn.net [66.185.152.36]
13 65 ms 59 ms 59 ms bb1-las-P7-0.atdn.net [66.185.152.26]
14 59 ms 57 ms 57 ms pop2-las-P0-0.atdn.net [66.185.137.161]
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.


ilikeme
I live in a van down by the river.
Premium
join:2002-08-27
Houston, TX
clubs:
reply to papillon
Re: Houston Road Runner... High Pings Again##&&@@

atdn does look like it is having some problems

centaur242

join:2003-11-13
Houston, TX
reply to papillon
Will someone please help. At least with some phone #s that I can get some help? I'm desperate


CO_Chris
Premium
join:2001-08-28
Broomfield, CO

reply to papillon
DAmmmmmmmmmmmmm AOL servers again.. WTF. They got rid of the AOL name now they need to get rid of servers aswell and that should fix it.


Karl Bode
News Guy
join:2000-03-02

Host:
Road Runner
PC gaming GAMES
PC gaming Tech
reply to centaur242
Like I said above, if it's ATDN there isn't much you can do other than call Roadrunner to complain and hope they inform ATDN that they've got a hosed router, which they're already probably aware of....

These problems usually resolve themselves over time after time.

Sorry. It pissed me off too when I went through it. I tried like a mad fool to find some kind of way to get answers from ATDN, and would have had an easier time bringing Princess Diana back to life with a spoon and some tin foil.

centaur242

join:2003-11-13
Houston, TX

reply to papillon
Finally got an email from atdn. If anyone understands this please reply.
COPYIED EMAIL:
In a message dated 11/14/2003 4:47:42 PM Eastern Standard Time, centaur242@houston.rr.com writes:
Dear Joe,
This is what is bothering me it seems fine from rr to atdn and once in atdn I am bounced all the way from texas to PHO then LA to get to NYC where my server is running from. Can you tell me why I do not have the normal route up the east coast like I do with every other ip in NY. It is only this one ip that I'm being routed to pho. and LA. first causing 50more ms?? PLEASE HELP OR TELL ME WHO CAN?

Because Global Crossing announces that route to us. Our closest peering to Global Crossing is in LA.

pop1-hou#trace 66.246.45.35

Type escape sequence to abort.
Tracing the route to 66.246.45.35

1 bb2-hou-P2-0.atdn.net (66.185.150.150) 0 msec
bb2-hou-P0-1.atdn.net (66.185.146.98) 124 msec
bb2-hou-P0-2.atdn.net (66.185.150.146) 172 msec
2 bb2-pho-P7-0.atdn.net (66.185.152.107) 32 msec 32 msec 32 msec
3 bb1-pho-P1-0.atdn.net (66.185.152.36) 32 msec 32 msec 32 msec
4 bb1-las-P7-0.atdn.net (66.185.152.26) 40 msec 40 msec 40 msec
5 pop2-las-P0-0.atdn.net (66.185.137.161) 40 msec 44 msec 40 msec
6 GlobalCrossing.atdn.net (66.185.148.50) 40 msec 40 msec 44 msec
7 pos5-0-2488M.cr1.LAX1.gblx.net (67.17.72.105) [AS 3549] 40 msec 44 msec 40 msec
8 pos1-0-2488M.cr2.JFK1.gblx.net (67.17.72.10) [AS 3549] 80 msec 84 msec
pos1-0-2488M.cr1.JFK1.gblx.net (67.17.72.6) [AS 3549] 80 msec
9 so3-0-0-2488M.ar1.JFK1.gblx.net (67.17.72.18) [AS 3549] 80 msec 80 msec
so0-0-0-2488M.ar1.JFK1.gblx.net (67.17.72.14) [AS 3549] 88 msec
10 64.211.83.62 [AS 3549] 84 msec 80 msec 80 msec
11 0.so-2-3-0.gbr2.nyc.nac.net (209.123.11.25) [AS 8001] 88 msec 88 msec 84 msec
12 Net-Access-Corporation.demarc.cogentco.com (66.28.28.74) [AS 16631] 84 msec 84 msec 80 msec
13 vlan7.core1.nyc.netwave.com (207.99.99.42) [AS 8001] 84 msec 84 msec 80 msec
14 64.21.15.46 [AS 26522] 84 msec 80 msec 84 msec
15 66.246.45.35 [AS 26522] 84 msec 80 msec 84 msec

papillon

join:2002-03-10
Minnetonka, MN

 reply to maartena
Click for full size
Another evening... same problem. Pings in Houston have gone bonkers! Check attachment. Ping latency and dropped packets happens EVER F&&&ing night!

papillon

join:2002-03-10
Minnetonka, MN

 
Click for full size
Again and again and again... Fubared router somewhere in the RR/ATDN mishmash...

Road Runner techs: Do you need a flashlight?

papillon

join:2002-03-10
Minnetonka, MN

 
Click for full size
The same profile... every evening. ;-(

papillon

join:2002-03-10
Minnetonka, MN

 
Click for full size
Ah yes...new evening... same problem... Looks like I'll have to dig into my DoS attack kit to get any response...


adasdf

@198.254.x.x
reply to papillon
you've been rerouted.

you cant do sh1t about it.

happened to me before. I suggest you find another server that you ping good to because you can dos and fume and whatever else you want but nothing will change

sux dont it?
Forums » US Cable Support » Road RunnerRR Packetloss »
« Connecting Playstation Network adaptor?  
page: 1 · 2 · 3 · 4 · 5 · 6


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