papillon
join:2002-03-10
Minnetonka, MN
1 edit |  reply to jgs
Re: Houston Road Runner... High Pings Again##&&@@
If it happens tonight, I'll be on the phone to RR tier three. They typically try to debug the client end (you and me) before going upstream to look for a fubared router. As I see here, I'm not the only one in the Sugar Land area with this issue. My bet... fubared router upstream. And I can even give them the hop and ip address. |
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kstark
join:2002-01-30
germany
 ·T-Com
| reply to jgs
Re: Houston Road Runner... High Pings Again##&&@
This is day 2 of some nasty packet loss. Called RR last night and it only took me about an hour to convince the rep that there was actually packet loss. She was accusing me of starting my firewall and turning it off while she was trying to ping me. So it was escalated, but didn't get fixed today. Hopefully tomorrow, as this is screwing with my VOIP too. |
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papillon
join:2002-03-10
Minnetonka, MN
| Really bad on 12_09_03. Check out the plot. |
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papillon
join:2002-03-10
Minnetonka, MN
| Every dam night!!!!!!!!!!!!!!!!!!!!! |
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papillon
join:2002-03-10
Minnetonka, MN
| I suppose it could be worse... However, I'm not sure how... RR/ATDN PLEASE FIX ThIS!!!!!!!!!!!!!!!!!!!!!! |
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papillon
join:2002-03-10
Minnetonka, MN
| Well... at least the FU is consistant... blah.... |
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papillon
join:2002-03-10
Minnetonka, MN
1 edit | Who can f((k explain this &Hit? huh? anyone out there? Guess not. RR techs are dimwits... blah!!!!!!!!!!!!! |
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CO_Chris
Premium
join:2001-08-28
Broomfield, CO | reply to papillon
Re: Houston Road Runner... High Pings Again##&&@@
I gave up on VOIP on RR here in houston.. big time packet loss for me. oh well i took sbhell back as my phone service
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Super Bowl Bound The Houston TEXANS. Well we will have the Super Bowl here this year Anyway |
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papillon
join:2002-03-10
Minnetonka, MN
| I could do VoIP, but not between 9 and 11pm. Looks like no late night calls for me! blah!!! |
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CO_Chris
Premium
join:2001-08-28
Broomfield, CO
 ·Comcast
·Earthlink Cable Mo..
 ·Comcast Digital Vo..
| what if you needed to call 911 at that time? you would be F%$$Ked that for sure.Till the fix the servers for good here i will keep my land line.
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Super Bowl Bound The Houston TEXANS. Well we will have the Super Bowl here this year Anyway |
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bevishead9
join:2003-03-02
Houston, TX
| You guys have it good compared to me(h=town dude). I have been having high pings(100ms-3000ms) and packet loss and stupid time warner keeps sending people to my house and all they say is the signal looks good yet i'm getting 30% loss and 800ms pings. I swear if this isn't fixed by xmas it's back to sbc for me. One dude actually did more than just check my line, he checked all the taps till he found the problem and it was at the local hub! They didn't even know it went down so they fix it. Once it was fixed the guy told me there was a lot of noise in the line but i will be cleared up. There is still plenty of noise and the local office keeps saying that they are sending someone to fix it but my connection has never been fixed. Just because there isn't a lot of people in this area that have cable internet they are taking their sweet time fixing it. |
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papillon
join:2002-03-10
Minnetonka, MN
| Again! |
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papillon
join:2002-03-10
Minnetonka, MN
| Really bad now!! |
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papillon
join:2002-03-10
Minnetonka, MN
| But it could get worse! blah!!! |
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papillon
join:2002-03-10
Minnetonka, MN
| Get yer high pings and packet loss right here!!! |
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papillon
join:2002-03-10
Minnetonka, MN
| It does not get much better than this! woo hoo!!!! |
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quibbly
Premium
join:2003-02-07
Sugar Land, TX | reply to papillon
well Papillon. Having same problem here. Been good for some time. Love how you pay for business class service and pings are terrible. |
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abancroft
join:2001-08-11
Houston, TX
| reply to papillon
Same here...just started today. Seems to be something inside the RR network. |
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quibbly
Premium
join:2003-02-07
Sugar Land, TX
| reply to papillon
When I called Tier 3 support, they tried to tell me the entire internet is having problems. Funny how all my contacts in other cities are having no problems?
You pay for business class service and expect a better response then "Then entire internet is this way". Who are they fooling?
First thing tomorrow I make a verbal complaint with the Tier three supervisor. If that doesn't work, then I'll take it to Cleon Smith! |
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papillon
join:2002-03-10
Minnetonka, MN
| reply to abancroft
I do hope they find the problem. I have alerted RR tier 3 for the past month that there was an issue. |
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