tbonecopper
Apple Computers Will Rule One Day
join:2003-10-27
Orange Park, FL
| [DW6000] upgrade now available Hello. I just got off the phone with tech support (877-253-2391) and they informed me that the upgrade to the DW 6000 for current 4000 users just became available about 4 hours ago. The costs are as follows:
if you don't renew your contract, the equipment is 424.00.
If you renew your contract for 15 months, the cost is 224.00.
If you want the number let me know. But you can also call the above number and they can transfer you.
I'm ordering mine today!
Have a good weekend.
Michael. | |
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 llewis01
join:2002-12-09
Locust Hill, VA
| Re: [DW6000] upgrade now available What is the big gain on upgrading to the DW6000 over the DW4000? Juat want to know before I sink anymore money into the blackhole in space.
Thanks,
Dail
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Direcway SRS 4.0.3.9 CE/SP-CGR4 1370 WinXP/SP1 Pentium 350 Where is the speed? | |
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watchman57
My Sis And I 4 And 3 Yrs Old
Premium
join:2001-06-08
Siler City, NC | Re: [DW6000] upgrade now available I second that DominoKat!
Best Regards,
Chris | |
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| | tm227218
join:2003-02-24
Charlottesville, VA
| "if you don't renew your contract, the equipment is 424.00"
This is incorrect. According to the CSR I talked to, you MUST agree to a new 15 month service contract starting NOW.
Not only that but he said there is NO 30 day trial period.
This smells - would they not give you a trial period if the 6000 works OK ?
When I got the 4000 installed, I had no leverage because the incompetent installer brought the wrong power supply which I had to get replaced myself (took two months with HNS) and they wouldn't give me an extension on the 30 day trial period !
My service has been on and off since then but I was willing to try a 6000 to see if it fixed my problems.
Someone please tell me why I should now give them the benefit of the doubt ? | |
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weiser
GO CUBS
Premium
join:2003-05-07
South Bend, IN
 ·AT&T DSL Service
| Re: [DW6000] upgrade now available said by tm227218  :
Someone please tell me why I should now give them the benefit of the doubt ?
I WOULDN'T if I were you......maybe an installer can chime in here and give you more light on the subject.
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EL/G4R/970/4.0.3.9/proxy on/winxp pro/drtcp/no sp/neoplanet | |
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dickf
join:2001-10-30
Palmdale, CA | I won't be upgrading mine until I see some decent speeds posted from the 6000's already out there. So far I don't see any difference.
Dick
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DRS,Satmex5,990,signal 92, win98se,ICS, Version 4.0.3.9 version6 no A or B | |
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anthrorules
Premium
join:2003-09-14
Rollinsville, CO | That is only available for Direcway "direct" customers, correct? Not available for VARs customers, correct?
That should be clarified for others who are VARs customers seeking this type of info...
Thanks. | |
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weiser
GO CUBS
Premium
join:2003-05-07
South Bend, IN | I think I'll stick with my 4000 and EL........:) | |
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tbonecopper
Apple Computers Will Rule One Day
join:2003-10-27
Orange Park, FL | the direct number for the upgrade is as follows:
1-800-427-7524
no it is not available for vars customers as the 6000 was designed for customers who could not get the 4020. | |
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twelvestring
Orbital Blues-----
Premium
join:2003-03-02
Nice, CA
| their own spam filters killed it.. detected bull.. DAVe
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DwaySRS|SM5 1050 Horizontal|RSL 94|XPOL Perfect|Host-duron 800/512SDR-Win2KPro/SP3-IE6-CE 4.0.3.9_P8|clients/3-win98 Ath 1800xp/1-xp pro Ath 2400xp|DRTCP Tweaked+uplink|Proxy on......What a day for a daydream!!! | |
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BigCreek
God Is Good.
Premium
join:2002-06-25
Heber Springs, AR | I think I'll just chill out until I either get that fabled email or it shows up on their website. Until then ... | |
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tbonecopper
Apple Computers Will Rule One Day
join:2003-10-27
Orange Park, FL | the emails are supposedly not going out until the mydirecway.com page is updated.
the number is listed above. that's the upgrade sales number. if you don't believe me, call them. they will tell you.
michael. | |
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weiser
GO CUBS
Premium
join:2003-05-07
South Bend, IN
·AT&T DSL Service
| Re: [DW6000] upgrade now available said by tbonecopper :
the emails are supposedly not going out until the mydirecway.com page is updated.
the number is listed above. that's the upgrade sales number. if you don't believe me, call them. they will tell you.
michael.
It's not that we don't believe you. I'm just not sold that the 6000 is better then the 4000 that's all..Good for you for getting the upgrade......Nice name by the way.......:)
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EL/G4R/970/4.0.3.9/proxy on/winxp pro/drtcp/no sp/neoplanet | |
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twelvestring
Orbital Blues-----
Premium
join:2003-03-02
Nice, CA
| tbonecopper
Do you work for direcway? DAVe
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DwaySRS|SM5 1050 Horizontal|RSL 94|XPOL Perfect|Host-duron 800/512SDR-Win2KPro/SP3-IE6-CE 4.0.3.9_P8|clients/3-win98 Ath 1800xp/1-xp pro Ath 2400xp|DRTCP Tweaked+uplink|Proxy on......What a day for a daydream!!! | |
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BigCreek
God Is Good.
Premium
join:2002-06-25
Heber Springs, AR
| Well, curiosity got the best of me so I called that number posted by tbonecopper.
Spoke with "Roy". Got more detailed info ...
- Upgrade info available as of Friday (11/14).
- Price of upgrade is $399.99 plus $25 S&H.
- Agree to 15-month service committment and get $100 off.
- Return DW4000 (TX & RX modems) in good working order and get another $100 off.
He then transferred me to "Sales"
They said availability to order is immediate. Delivery in 7-10 days. Don't need a professional installer.
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Bragging: DirecWay SRS BE Satmex5 117 1250 MHz, v4.0.3.9 SPC, Via EPIA Mini-ITX 533 MHz 512MB, Win2k Server SP4, WinRoute Pro, Red Hat Linux, Mozilla browser, OpenOffice.org; terrific wife & kids, live on a farm by Big Creek. | |
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granny60
join:2002-08-01
Oriental, NC
| I think that their price of $200+ is way too much for just the modem. $100 I would go for. I guess I'll have to keep what I already have. Hey, it works!
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Direcway SRS; ver. 4.0.3.9 Patch A,B,& C, registry tweak & Dr. TCP; G4R 1350 WinXP; P-4, 512 mgs ram | |
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outerbridge
Premium
join:2003-05-26
Tijeras, NM
| Hummmm, let's see. It's not tweakable(?)So you are stuck with whatever speed you get? Biggest advantage is the RJ-45 connectivity? Just wondering, what is the real advantage? Someone at Skycasters told me that the DW6000 will never have a commercial version (maybe he just wants to get rid of his old 4020s).
Thanks for the forum as usual 
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DirecWay SRS |G4R 1230 Mhz| 4.0.3.9 SP C | Athlon 1.8 G |512 MB |Win XP Home |ICS client-W98SE | |gateway .140|proxy usually on | | |
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BigCreek
God Is Good.
Premium
join:2002-06-25
Heber Springs, AR | Re: [DW6000] upgrade now available The main advantage is you get rid of that horrid bloated unreliable Hughes software off your PC. I consider the fact that the DW4000 is tweakable to be a very dubious advantage. | |
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all4jo
Hoser
Premium
join:2002-02-10
Haiti | Re: [DW6000] upgrade now available do these modem
's come presinstalled with your site id and info? im just wondering how easy they r gonna be to setup.
is it gonna be plug and start surfing?
jose | |
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ahendy
Premium
join:2003-07-24
Emeryville, CA
 ·Comcast
| OK, just out of curiosity, i called as well.
i was quoted:
Modem Upgrade - $424
Modem Upgrade with an additional 15 month contract and return old modems - $224
I think i will order it tonight
hendy™
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Why isnt it called "TERRORISM" when carried out by the United States? | |
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granny60
join:2002-08-01
Oriental, NC
|  Re: [DW6000] upgrade now available
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Direcway SRS; ver. 4.0.3.9 Patch A,B,& C, registry tweak & Dr. TCP; G4R 1350 WinXP; P-4, 512 mgs ram | |
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hhkr
Tim
Premium
join:2001-11-24
Big Sur, CA
| I didn't have a lot of choice as aol plus was dropping me in Dec after two years. If you think direcway in the last two years has been challenging, then you should have been on aol plus. Just being able to get rid of the aol plus software and getting a computer back was worth it.
I've had hardly any problems since the 6000 install. The first was this morning when the system went down for 6000's. Something called the TCP acceleration status was down. Its back up and running now, the system blue light is on and everything is operational.
My speed tests are much better than aol plus, but dl slower than my 4000. The uploads are more consistant with the 6000 than the 4000. I have a 4000 at work. Download speeds are just a little over 1 meg. You don't see the large bursts that you see in the 4000. I think that is a product of the 6000 and some kind of a cap that they have set at the noc.
I like it, especially for browsing. And I'm not getting any stats on the 6000 over at direcway either. Maybe they don't have it setup on the 6000 yet.
If your running a bunch of computers under ics or several different operating systems the 6000 is the way to go.
tim
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DirecWay 6000 pro | SatMex5 1230mhz | Linksys BEFSX41 | Linksys wap11 | 7 clients, 3-XP, 2-2k, 1-RedHat, 1-Mandrake | | |
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tbonecopper
Apple Computers Will Rule One Day
join:2003-10-27
Orange Park, FL
| No I don't work for DirecWAY or Hughes Network Systems. I am just a really involved customer who tries to learn everything I can about the system and how it works and howo to make it better. Thanks for the comment on my name. I appreciate that. Michael. | |
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| tbonecopper
Apple Computers Will Rule One Day
join:2003-10-27
Orange Park, FL | Re: [DW6000] upgrade now available im actually only 17. lol. | |
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jslide
Premium
join:2003-10-17
Redway, CA
| This forum is fast! Thanks for all the info. I placed my order today. They send you two boxes, one to return the 4000s. They give the last $100 credit after they receive them back.
All the other information is correct. 15 month gives $100 off. Final cost is $224 total. | |
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twelvestring
Orbital Blues-----
Premium
join:2003-03-02
Nice, CA
| I wouldn't sign up for another 15 months of dway, if they promised T-3 performance with no FAP, DSL is right down the road, and cable is over the hill, and I will wait until it is available if I have to use dialup.
the last year has been tech-non-support hell, and performance that equals dialup a good portion of the time.
DAVe
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DwaySRS|SM5 1050 Horizontal|RSL 94|XPOL Perfect|Host-duron 800/512SDR-Win2KPro/SP3-IE6-CE 4.0.3.9_P8|clients/3-win98 Ath 1800xp/1-xp pro Ath 2400xp|DRTCP Tweaked+uplink|Proxy on......What a day for a daydream!!! | |
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weiser
GO CUBS
Premium
join:2003-05-07
South Bend, IN | I would sign up for another 15 months if I thought the upgrade was worth it....Maybe I'll think so in the future, but WISP in March is looking good for me.....no fap
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EL/G4R/970/4.0.3.9/proxy on/winxp pro/drtcp/no sp/neoplanet | |
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| Kroix
join:2003-10-30
West Rutland, VT | Re: [DW6000] upgrade now available I can't decide what to do! go with the DW6000 or a Groundcontrol 4000... im looking for good upload speeds along with download speeds. | |
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