jslide
Premium
join:2003-10-17
Redway, CA
| reply to gwall2
Re: [DW6000] upgrade now available
said by gwall2  :
they told me that nothing is credited back to your credit card or bank account. it is credited to your DW user account based on your monthly billing fees.
That makes sense. I thought they would just bill the $324 instead of $424, but again I'll let you know when I get the statement.
Jimmy |
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gwall2
join:2002-06-08
Camp Verde, AZ
| reply to granny60
they told me that nothing is credited back to your credit card or bank account. it is credited to your DW user account based on your monthly billing fees. she did say that whatever the credit due (100 or 200) based on returning the old modems or a 15 month commitment it will apply all at once which would lead me to believe they would stop billing your credit card until the excess credit was used up. whether or not this would happen remains to be seen. sounds like the potential for an administrative nightmare.
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SRS,satmex 5, 1090 4.0.1.28 no service packs, Gateway IP:66.82.156.165 Longitude: 117 degrees Hemisphere:West, Polarization: Horizontal P-III 877mghz,393mb ram.60 gig drive,windows XP home edition, proxy enabled |
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jslide
Premium
join:2003-10-17
Redway, CA | reply to granny60
According to what they told ME, the 15 month $100 credit gets applied immediately and the other $100 when they receive the modems. Of course I won't know for sure until I get my CC statement.
Jimmy |
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granny60
join:2002-08-01
Oriental, NC
|  reply to gwall2
So what you are saying is that your credit card will be billed $424 plus tax and when they receive the other two modems they will credit your card with $200? Or...will the $200 be spread out over time as credits towards each months usage fee?
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Direcway SRS; ver. 4.0.3.9 Patch A,B,& C, registry tweak & Dr. TCP; G4R 1350 WinXP; P-4, 512 mgs ram |
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LLVL
join:2002-10-20
Victoria, KS
| reply to tbonecopper
Never mind....answered my own question by calling the 1-800 number. Yes you can get the upgrade without the 15 month contract. You just won't get the $100 back for that part. You'll still get $100 back if you send back your old modems. Total cost without contract - $324 |
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tbonecopper
Apple Computers Will Rule One Day
join:2003-10-27
Orange Park, FL | reply to static_cling
You mentioned the 4030. What is that?
==Michael. |
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LLVL
join:2002-10-20
Victoria, KS
| reply to tbonecopper
Hola all,
Just one quick question. Can you get the upgrade without the 15 month reup? I might have wireless/DSL out here in the boonies in the next few months or so. (could be a year) I don't want to be tied down to a contract again if wireless/DSL become available to me. I want to drop Direcway like a bad habit when/if another option becomes available to me.
I'm willing to pay $334 to do that so I can get DW's software off my host and get that machine back from the satellite internet demons. I'm just wondering if upgrading without a new contract is even possible. |
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gwall2
join:2002-06-08
Camp Verde, AZ
| reply to tbonecopper
i just got off the phone with DW about the DW6000 upgrade. in the event anybody missed this little bit of info it is true that it cost's 424.00 + tax. You do get $100.00 credit for a 15 month commitment & $100.00 credit for returning the old modems. However these credits are applied to your billing statement so it still cost's you $424.00 out of pocket to upgrade. And no revisions to your statement are done until they receive the old modems. then you have to rely on direcway to keep the billing straight in awarding the $200.00 credit to your billing account. i decided to pass, not interested in paying out another $424.00 cash money for the same service i already have & an ethernet type connection. fortunately i have not had any woes with the DW software on my computer even with the DW Beta programs i have been using.. |
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static_cling
join:2003-11-04
Silver Spring, MD | reply to tbonecopper
Actually the DW4000 units will be used for sales of DW4020, DW4030, DW4010 and RMA of domestic units. Trust me I know what will happen. Lets hope HNS billing can handle all the credits. |
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BigCreek
God Is Good.
Premium
join:2002-06-25
Heber Springs, AR
| reply to jslide
said by jslide :
I also wonder if they give the extra $100 for the return of the 4000s because they plan to resell them or to scrap them and get them off the market.
My guess is they have stopped manufacture of the DW4000 and will use these returned units as maintenance spares. Or they might sell them to international markets.
--
Bragging: DirecWay SRS BE Satmex5 117 1250 MHz, v4.0.3.9 SPC, Via EPIA Mini-ITX 533 MHz 512MB, Win2k Server SP4, WinRoute Pro, Red Hat Linux, Mozilla browser, OpenOffice.org; terrific wife & kids, live on a farm by Big Creek. |
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jslide
Premium
join:2003-10-17
Redway, CA | reply to tbonecopper
I also wonder if they give the extra $100 for the return of the 4000s because they plan to resell them or to scrap them and get them off the market.
Jimmy |
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twelvestring
Orbital Blues-----
Premium
join:2003-03-02
Nice, CA
| reply to tbonecopper
one issue
»[DW6000] DW6000 Upload speeds
there have been others.. though apparently less than setting up a 4000 initially
DAVe
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DwaySRS|SM5 1050 Horizontal|RSL 94|XPOL Perfect|Host-duron 800/512SDR-Win2KPro/SP3-IE6-CE 4.0.3.9_P8|clients/3-win98 Ath 1800xp/1-xp pro Ath 2400xp|DRTCP Tweaked+uplink|Proxy on......What a day for a daydream!!! |
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jslide
Premium
join:2003-10-17
Redway, CA
| reply to tbonecopper
Hi All,
My perspective on a few questions/comments in the thread. I want the 6000 because my laptop is the host for the DW software. I want to be able to take it with me or turn it off without the rest of the network losing the connection. Also, when my son comes home from college, he can just use a wireless card to get instant access. (I have a DI-624 on order for wireless/wired access. Perhaps overkill.)
DirecWay is using the same credit card I use for my monthly payment. Don't know other experiences, but I have never had a billing problem. I don't know if they'll bill you.
My 4000 with the tweaks works fine, so I am not complaining and crossing my fingers that the 6000 works as well. Haven't seen anything to the contrary. Goes a little against my tendency not to be the guinea pig with new hardware/software. (I'm still on W2K. Like it.)
Love the forum! Jimmy |
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teppy
join:2003-09-11
Batchelor, LA | reply to tbonecopper
I still haven't recieved an email yet. Anyone else?
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DW4000 G4R WinXP IE6 |
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kr381
join:2001-05-16
Macon, MS
| reply to tbonecopper
My question is?
Where is the 4.2 software for the DW4000? If and when they do release it, is it better than old software everyone is using now?
Does the DW6000 use the 4.2 or 4.0.3.9?
I am beginning to wonder if Hughes is not releasing new software to push the DW6000.
Charles
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DW/SRS/G11/1410/gtwy 15/4.0.3.9 BE,DAK403_P14 /homebuilt 1.0 athlon w2ksp4/wireless ics/dualboot Xppsp1, MDr9.1 dell notebook client/zap/nav |
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skids
Dave Roe
Premium
join:2001-07-16
Newburgh, NY
| reply to jimq
OK what am I missing here?
I finally was forced to upgrade my host to Win XP Pro and the latest release of the Hughes Software.
Before that I was running WIN ME and 4.0 something, the first version in the 4 range and everything was stable for basically 18 months until ME went out to lunch.
Now that everything is back to the norm which means I can surf, download and upload at the levels I was seeing in the past what is the big rush to the 6000? The clients on my system work, the host works.......
Thus my question is a 6000 worth a 15 month commit, plus another couple hundred of dead presidents if nothing basically changes?
I like technology but I am for the life of me having a time trying to figure out the rush to the 6000 if everything you have works.
What am I missing?
Sign this:
An Old Guy who remembers the Trash80 and the Old Atari with 16k.......
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DPC SRS, Freq 1370 91 West, Sat Host PIII-600 WIN XP PRO Ver 4.0.3.9, ICS, Clients P4 3.06, P4-1.3, Signal +/- 77 |
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jimq
join:2001-09-07
Jacksonville, TX |  reply to tbonecopper
I think Im gonna keep what i got the dw4000 i see no changes except 224 leaving my pocket, shoot in 15 months for the contract DSL or Cable probably will be avaiable in my area as well!!!!!!!! |
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Sat_Man
Monotonous Isn't It
Premium
join:2001-09-14
Gray Court, SC
| reply to tbonecopper
I'm going to stay with my DW4000 for now. Why open up another can of worms when what I have is working just fine. "If it ain't broke, don't fix it!" I have five computer on a wireless/wired network. DL speeds are great and I can live with the UL speed. I think I would miss the challenge of tweaking the system, trying to milk every drop of speed. However, I could change my mind tomorrow!:)
>Fred
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Fred US Air Force Retired G11, 990, DAK 4.2.1.10_beta, XPpro Host, XPpro client, XPhome Laptop client, W98 client, NetWork: DI-614+, DWL-650+, DWL-120+ (2), DWL-800AP+ Repeater. |
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Dominokat
"Hi"
Premium
join:2002-08-06
Boothbay, ME
clubs:
 ·RoadRunner Cable
| reply to tbonecopper
My question to this.
If I decide to get the 6000, do I have to give them a credit card number over the phone before they send it? I don't want them to have it, and I have been sending checks each month for my service. Too many horror stories with credit cards and Direcway.
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*DW4000*BE*4.0.3.9*SP-C*AFD Tweaks*G4R/1370H*Gateway.18*WinXP-Pro* |
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nrune
join:2002-06-05
Melfa, VA | reply to PalmTreeTech
Sorry Dway, you can Keep your dw 6000. I see no true benefit from changing from my dw 4000. Maybe six months from now I'll change my mind, but I doubt it. |
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