Dominokat
"Hi"
Premium
join:2002-08-06
Boothbay, ME
clubs:
 ·RoadRunner Cable
| reply to hhkr
Re: [DW6000] upgrade now available
said by hhkr  :
Well they probably sent you the confirmation email and their server was down so it didn't go out. Or ... they sent it out and your spam filters killed it.  tim
I don't have any spam filters....
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*DW4000*BE*4.0.3.9*SP-C*AFD Tweaks*G4R/1370H*Gateway.18*WinXP-Pro* |
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hhkr
Tim
Premium
join:2001-11-24
Big Sur, CA
| reply to weiser
said by weiser :
said by Dominokat :
said by Dominokat :
And who believes Tech Support? Not me.
I signed up to be notified when the upgrade is available. Until I hear from that, or more users here. I won't hold my breath.
With two or three additional threads started with the same topic, perhaps the 6000 really is available.
One user said he ordered upgrade this morning.
Pretty cheesy for DW not to send u confirmation e-mail huh DOM........;)
Well they probably sent you the confirmation email and their server was down so it didn't go out. Or ... they sent it out and your spam filters killed it.
tim
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DirecWay 6000 pro | SatMex5 1230mhz | Linksys BEFSX41 | Linksys wap11 | 7 clients, 3-XP, 2-2k, 1-RedHat, 1-Mandrake | |
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weiser
GO CUBS
Premium
join:2003-05-07
South Bend, IN
 ·AT&T DSL Service
| reply to tm227218
said by tm227218 :
Someone please tell me why I should now give them the benefit of the doubt ?
I WOULDN'T if I were you......maybe an installer can chime in here and give you more light on the subject.
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EL/G4R/970/4.0.3.9/proxy on/winxp pro/drtcp/no sp/neoplanet |
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tm227218
join:2003-02-24
Charlottesville, VA
| reply to Dominokat
"if you don't renew your contract, the equipment is 424.00"
This is incorrect. According to the CSR I talked to, you MUST agree to a new 15 month service contract starting NOW.
Not only that but he said there is NO 30 day trial period.
This smells - would they not give you a trial period if the 6000 works OK ?
When I got the 4000 installed, I had no leverage because the incompetent installer brought the wrong power supply which I had to get replaced myself (took two months with HNS) and they wouldn't give me an extension on the 30 day trial period !
My service has been on and off since then but I was willing to try a 6000 to see if it fixed my problems.
Someone please tell me why I should now give them the benefit of the doubt ? |
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weiser
GO CUBS
Premium
join:2003-05-07
South Bend, IN
·AT&T DSL Service
| reply to Dominokat
said by Dominokat :
said by Dominokat :
And who believes Tech Support? Not me.
I signed up to be notified when the upgrade is available. Until I hear from that, or more users here. I won't hold my breath.
With two or three additional threads started with the same topic, perhaps the 6000 really is available.
One user said he ordered upgrade this morning.
Pretty cheesy for DW not to send u confirmation e-mail huh DOM........;)
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EL/G4R/970/4.0.3.9/proxy on/winxp pro/drtcp/no sp/neoplanet |
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Dominokat
"Hi"
Premium
join:2002-08-06
Boothbay, ME
clubs:
·RoadRunner Cable
| reply to Dominokat
said by Dominokat :
And who believes Tech Support? Not me.
I signed up to be notified when the upgrade is available. Until I hear from that, or more users here. I won't hold my breath.
With two or three additional threads started with the same topic, perhaps the 6000 really is available.
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*DW4000*BE*4.0.3.9*SP-C*AFD Tweaks*G4R/1370H*Gateway.18*WinXP-Pro* |
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