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Forums » US Cable Support » Cable users » Coax Splitter Problems (Digital Cable-Cable Modem)
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Quality of modem »
« (topic move) VCR Integration  

cameron119
1lt

join:2002-12-03
Morristown, TN

Re: Coax Splitter Problems (Digital Cable-Cable Mo

Perhaps the cable modem is shorting the port out? I wish we could test the digital box in the modem's port on one of the ruined splitters. That way we would know if the circuitry on one leg is shot or if it's the entire splitter. More than likely it's one port. Your modem could be sending excessive voltage on the reverse path somehow that is destructive to the board in the splitter.
coffeeshop

join:2002-04-18
Flagstaff, AZ

Re: Coax Splitter Problems (Digital Cable-Cable Mo

You may have a condition called "HOT CHASSIS" which can be caused by either a problem with the electric outlet or its circuit or by a defective appliance, i.e TV, VCR, PC etc. Since the modem side of the splitter seems to always be the side that fails, I would suspect voltage trying to leave that side to get to ground either at the splitter or at the ground block. Get yourself a wall outlet tester. By simply inserting this into the outlets that your PC, modem etc use, you can determine by the lighting on the tester if the supplying AC outlet or that electric circuit has been wired wrong or has a problem. Most cable equipment is designed to fail if it conducts AC voltage as the subscriber equipment shouldn't be passing this type current, DC voltage maybe, AC never. This can cause your appliances to be whats called "HOT CHASSIS" because it creates a bad ground loop. Note, the problem could also be originating not from the AC circuit or outlet, but from a fault in one of the appliances you have fed via that coax feed, be it a TV, VCR, PC etc. I would think by now this would have been checked already by your CATV company as a potential cause. If you'd like mention it to them and see if they'll check this, hopefully, they will (should) know how. Good luck
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