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Forums » US Cable Support » Cable users » Coax Splitter Problems (Digital Cable-Cable Modem)
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Quality of modem »
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coffeeshop

join:2002-04-18
Flagstaff, AZ

Re: Coax Splitter Problems (Digital Cable-Cable Mo

You may have a condition called "HOT CHASSIS" which can be caused by either a problem with the electric outlet or its circuit or by a defective appliance, i.e TV, VCR, PC etc. Since the modem side of the splitter seems to always be the side that fails, I would suspect voltage trying to leave that side to get to ground either at the splitter or at the ground block. Get yourself a wall outlet tester. By simply inserting this into the outlets that your PC, modem etc use, you can determine by the lighting on the tester if the supplying AC outlet or that electric circuit has been wired wrong or has a problem. Most cable equipment is designed to fail if it conducts AC voltage as the subscriber equipment shouldn't be passing this type current, DC voltage maybe, AC never. This can cause your appliances to be whats called "HOT CHASSIS" because it creates a bad ground loop. Note, the problem could also be originating not from the AC circuit or outlet, but from a fault in one of the appliances you have fed via that coax feed, be it a TV, VCR, PC etc. I would think by now this would have been checked already by your CATV company as a potential cause. If you'd like mention it to them and see if they'll check this, hopefully, they will (should) know how. Good luck
Forums » US Cable Support » Cable usersQuality of modem »
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