US Cable Support > OptimumOnline > OOL Spam Problems ( SOLVED )

reply to M A R S

Re: OOL Spam Problems ( SOLVED )

reply to steveness

said by steveness:

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The tech I spoke to yesterday through the tech chat yesterday told me that OptOnline is working on a new mail server that will be more stable with less spam

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reply to M A R S
My primary OOL account gets tons of spam and i don't use it at all.

My subaccount email accounts on OOL all get no spam (if they do it's a negligible amount..but i don't notice that they do). I chose the addresses on the subaccounts so that they would not be easily found in a dictionary search, combining letters and numbers. I don't even have SpamAway turned on for those accounts. I'm careful about what I sign up for using them of course - or I'd be getting spam on them too. OOL won't let me change my primary account or i'd get rid of that too.

To me, it's not OOL that gets lots of spam. It's the email address that I choose at OOL and how much and how carefully that I use it.
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I dumped Verizon DSL and got OOL. Smartest thing I ever did...Dude, you're gettin' a gut.

reply to RickNY
Rick....

This is by no means a scientific survey but, my two cents worth:

My OOL email account is about 30 months old. I have NEVER used it for anything. Nada. Not once. I just used web mail to look at my inbox and it has 3586 spam messages, the oldest dated 8/28/03.

I use attglobal as my working email account. They have Brightmail too. That email address has been propagated everywhere over 6 or 7 years, since it was ibm.net before AT&T bought that network. I get something like a dozen spamgrams in my attglobal inbox every 24 hours. By comparison, over the last 90 days, or so, I've average 40 junk messages getting through to my OOL account.

I can't explain this, it's just an observation. But one more thing. Both of my email addresses are plain English. The idea of using an email address that isn't likely to be found in a dictionary attack is great, unless you have to give your email address to people all the time. It just won't work when someone asks me for my email address for me to say it's "w!_x5B42-a#$g." That would result in too many blank stares.

--jeff

reply to M A R S
I just use my domain's email account. 3 Months with no spam. I also don't sign up for services or anything with that account. Its just used for emailing friends, ect.
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Optimum Online All The Way

reply to ironwalker
I havn't gotten a single spam email since september or so (mine is a sub account, my brother's is the main account.)
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Play ET!

reply to M A R S
My main account is getting worse daily (nearing 100 getting into my inbox every day) My sub accounts get absolutely no spam but I only check them through OOLs webmail and not very often .. I assume the suggestion would be to use one of them and not allow my main into my inbox (and send 200 people my new e-mail addy.) I am so fed up with it but then I look at AOL's new spam controls, if set it up wrong (very easily) you can wind up TOSing your own family literally just by deleting an email and I still acquire close to as much spam on AOL as I do on OOL. Is there truly an answer to the problem? I don't like the way OOL shrugs it off but when done too aggressively as AOL is right now it doesn't work properly anyway .. Damned if you do and damned if you don't?

My e-mail from my own domain gets absolutely no spam at all but the site is far from done and not accessed very much.
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labsrushttp://www.cherokeelabs.com

reply to mrchris
I have not gotten any spam at all since May. Also the mail server works just fine here. It seems that the people with the most mail server problems are from NJ?! Maybe OOL should do some updates there!!
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Help Find a Cure. Join Team Helix!

Im in eastern Long Island

reply to M A R S
I have a question, not to sound computer illiterate. HOW do the hackers get the lists of OOL customers? The majority of my recvd spam is sent strictly to OOL clients in alphabetical order (i.e. if my e-mail address began with a b i get ba through ca CC'd in most of the spam e-mails.)

How do they acquire or "hack" the alphabetical lists? Many of the e-mail addys are uncommon as I mentioned before .. some are common, its a mixed bag from what I can see.

I'm sorry if I am asking a question that has been asked and answered before, I did a search and don't see a thread pertaining to it.

Have a good evening all ...
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labsrushttp://www.cherokeelabs.com

reply to mastermind278
love the new penis patch spam

reply to M A R S
there are a few new ones that are so exciting
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labsrushttp://www.cherokeelabs.com

reply to M A R S
i wonder how much spam is in my ool email account right now, i havent used my e-ool for many months.

reply to mm
"If they would blacklist some of the larger known Spammers"

And the problem with that, is that for the 1-2 spammers you "block" by that method, you will also end up blocking communcation for several hundred, to millions of users.

Or is the whole fiasco with AOL's block on OOL completely off your mind already?

reply to frankie balz
or all the dugs i want from Africa and India..

But this is a huge problem that OOL needs to fix, i wonder when some one will fill complaints with the BBB because of this. Your not getting what you pay for, with regards to all the outages. I know there is really not much the can do about the spam.
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Clark in 2004

reply to M A R S
Death to AOL and PeoplePC!!!! Take those two companies out and spam will decrease AT LEAST 80% guaranteed.

reply to DC Broadband

said by DC Broadband:

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I have not gotten any spam at all since May. Also the mail server works just fine here. It seems that the people with the most mail server problems are from NJ?! Maybe OOL should do some updates there!!

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said by La Luna:

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I'm even getting crap that's not to my email address......similar, but not mine...how could that possibly be?

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reply to La Luna

said by La Luna:

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I'm even getting crap that's not to my email address......similar, but not mine...how could that possibly be?

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reply to M A R S
I kept my mindspring.com dialup account so I could keep that email address. Mindspring/Earthlink seems to have BrightMail working fairly well. A lot of stuff definitely sneaks through, but I see my SPAM folder constantly catching hundreds of SPAM messages. On my OOL account (never used or publicized with the exception of a couple of shareware/website registrations) I see about the same amount of SPAM in the INBOX as I do in the Earthlink BULKMAIL folder. I dutifully MARK AS SPAM, but I don't know if this does anything other than just move to Bulk Mail.

The Earthlink/Mindspring Webmail by contrast has a nice feature where you can click on BLOCK and it will trash the Spam and add the sender to the BLOCK list, which with then trash every message from that sender. Granted, most SPAM has a forged FROM field, but I still get 3 or 4 a day blocked thanks to the auto-block.

I haven't done a rigorous comparison, but my impression is that the Earthlink/Mindspring implementation seems to be working considerably better than the OOL implementation.