DavidJ01
join:2003-11-23
Overland Park, KS
|  [wireless] Connection drops every 2-3 minutes
OK, an "abridged" version of a previous question... 
I have a WUSB54G on my remote PC running XP Pro with SP1 and every 2-3 minutes (give or take a few) the connection drops. I have to click on the icon in the systray, select my network, click on connect and wait for the connection to re-establish itself.
I've been through the "script" with Linksys tech support twice but to no avail. They're supposed to send me a special utility for XP to replace the Windows Wireless Zero Configuration, but I haven't seen it yet.
The connection properties in the Wireless Zero Configuration are set up as follows:
Access point (infrastructure) networks only.
Network Authentication is set for Open.
Data encryption is WEP.
RTS on both the WRT54G Router and the USB adapter is set to 2304.
IEEE 802.1x authentication is enabled.
I've changed the channels several times, and have uninstalled the adapter from the device manager then re-connect the adapter and reinstall the drivers (several times)
My cordless phone is an older 900mhz, so I've pretty much ruled that out. The router and the adapter are in the same room about 10 feet apart, both are about 4' off the floor.
I can't believe setting up an USB adapter would be so frustrating...
Any idea's ??
Thanks,
David... |
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savaget
join:2003-10-27
Canada
1 edit | .
Disable IEEE 802.1x authentication
I cannot comment on your other settings, but I am pretty sure the above suggestion will work for you.
Good Luck |
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DavidJ01
join:2003-11-23
Overland Park, KS
| IEEE was disabled for the first several days as I struggled with this. It wasn't until my 2nd session last night with Linksys Tech Support that I enabled it.
So regardless which way I had it set, I kept getting a dropped connection. The only solution was to disable the Zero Config services and install the WLAN monitor, which as you see in my response to your thread several days ago, is also giving me problems...
David... |
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savaget
join:2003-10-27
Canada
| The reason I suggested to disable IEEE 802.1x authentication
, was that I have read numerous threads such as »groups.google.com/groups?hl=en&l···7&rnum=7 that suggest that it is not necessary. I turned this option off soon as I found out it was not needed.
The system that I use a wusb54g is a Windows 2000 system and I have other issues, but not a problem staying connected. |
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DavidJ01
join:2003-11-23
Overland Park, KS
| I'm to the point where I'm considering a return. I'm still within my 30 day return window, although with a 15% restocking fee :-( so I may end up doing that.
Wireless is cool, but I really don't have any specific needs for it right now... Especially seeing as how I've put off buying a wireless PDA or Tablet PC until next year some time.
The interesting thing with my setup is that with an WUSB11 adapter, my TiVo has no problems connecting (and maintaining a connection) to the TiVo network.
David... |
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Retter
@compaq.com
|  **** Perhaps this is the solution to your problem ****
Problem: Every few minutes the connection to the Wireless Router/Access Point is lost and you have to click on the network icon in the system tray and then click the 'connect' button to restore internet access. The signal is usually showing very strong, but then all of a sudden it's lost. This behavior occurs using WEP and no WEP.
Cause: Windows XP has been known to randomly drop the network connection temporarily once you have authenticated with the DHCP server/system. Especially problematic when there is interference with other wireless networks around. What typically happens is the XP system will randomly drop the connection after 5 to 60 minutes. It is believed that this problem is due to Windows XP constantly trying to find a better source of signal from an alternate access point. Microsoft is aware of the problem, but have yet to provide a working solution. The problem also occurs with all kinds of vendors of 802.11b wireless cards running under Windows XP.
How can you solve the problem? Note: It is required you have administrator privileges to the system you are on.
STEP 1
Boot up your laptop and authenticate as per normal.
Click on start button
Click on control panel
Click on administrative tools
Click on services
Pull the bar on right side of screen to bottom and locate "Wireless Zero Confi..."
Click on "Wireless Zero Confi..."
Click on the startup type button and change from automatic to manual
Click on apply
Click on ok
Close the services window by clicking the X in the upper right corner
Close the administrative tools by clicking the X in the upper right corner
You can now use the system without being randomly disconnected, however you may lose connection from the network if you physically roam about with your laptop for any great distance and lose connection with the access points.
If the connection is lost or if you have turned off your laptop, you will have to perform the following steps:
STEP 2
Click on start button
Click on control panel
Click on administrative tools
Click on services
Pull the bar on right side of screen to bottom and locate "Wireless Zero Confi..."
Click on "Wireless Zero Confi...
Click on the startup type button and change from manual to automatic
Click on apply
Click on ok
Close the services window by clicking the X in the upper right corner
Close the administrative tools by clicking the X in the upper right corner
Reboot system
Repeat step #1 to eliminate random network disconnection
--------------------------------------------------------------------------------
Remember you will not be able to access the wireless network once you turn your laptop off without performing step #2 and then rebooting your system. i.e. once you've performed step #1 you must perform step #3 to get back on the network after a shutdown of your system.
In short: Unable to maintain connection to network over Roam About on Windows XP: Wireless Connectivity drops after approx. 3 - 60 min.
The following steps have been seen to keep the client from losing wireless connectivity. As soon as connectivity is achieved, the Wireless Zero configuration service must be disabled. As soon as connectivity is achieved, go to Start/Settings/Control Panel:
1. Click on the Administrative Tools icon, and then double-click on the Services icon.
2. In the Services window, scroll down to the Wireless Zero configuration line and double-click on it.
3. In the Wireless Zero Configuration Properties window that opens, click on the General Tab, and then click on the "Stop" button in the "Service Status" area.
4. This should allow the client to retain wireless connectivity until either "goes to sleep", or is rebooted.
And here is a trick in order to maintain the Wireless Zero configuration to be stopped:
1. Create a xxxx.bat file with notepad that contains only one line: sc.exe stop wzcsvc
2. Create a shortcut to it
3. Put it in your startup menu folder
This way the service will have a chance to connect to the network while starting up, but it will stop the service right after that.
Hope this helps and solves the problem described above! |
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dkenman
join:2003-12-15
Tucson, AZ
| Wireless router: WRT54G
IBM Thinkpad T41 Centrino 802.11B
I've been having very similar symptoms. Every 3 to 10 minutes I lose my connection.
Things that didn't help:
1. unplug my cordless phone
2. Set the router to 802.11B only mode
3. Upgrade the router firmware
What's interesting is that my laptop never dropped a connection at my friend's house who has a Linksys 802.11b router. |
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dkenman
join:2003-12-15
Tucson, AZ | I disabled IEEE 802.1x authentication and now I've been connected for over 30 minutes, previously my connection never lasted more than 10 minutes. By the way, I'm running XP and I'm current on its updates. |
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marli3
join:2003-12-20
Newport Beach, CA
| reply to Retter
Thanks man! Great!
Everybody should try this solution first.
My laptop link was dropped regularly every 3minutes and 4 seconds (I measured at least 10 times).
After I did what you suggested, my link has been already up over 25 minutes in a row! Looks like now it is gonna stay.
As a fact of matter I have now 2 wireless computers, 1 wireless network access point and 2 wireless(2.4GHz) phones + 1 wireless phone AP running our house.
Microsoft really sucks because they don't fix this right away. |
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mickyfinn
Premium
join:2001-08-26
Durham, NC
| reply to DavidJ01
I was looking at Retter's reply and it looks very much as though you would need to perform this procedure EVERY time you restart your box. Is this true?
I'd be much more interested in getting the LinkSys Wireless LAN utility to replace the dopey XP inbred version. Any tips there?
I basically don't really have a problem on my laptop at all (no matter where I work), although it's running 2K with the LinkSys utility.
For convenience, I wireless networked my mom's XPC and it has regular network drops on XP. I have the same setup at my house on my kids' machine and we never seem to have this problem (although they have a wireless usb connector, Mom has a wireless pc card).
There are 2 AP's at mom's house on her net and 2 neighbors, apparently possibly on the same channels, but with different names. Don't know if this is the problem, but it doesn't explain why we don't have problems with every other wireless pc (she has a laptop as well) and why we never have a problem with the usb connector.
Any ideas?
Regards,
Micky |
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RickNY
Premium
join:2000-11-02
New York
| reply to DavidJ01
For those that havent already done so -- be sure to install the XP Wireless Rollup package available for download from Microsoft at »support.microsoft.com/?kbid=826942
Note that this update, at least the last time I checked - was not available through Windows Update. You'll find that it addresses many of the issues brought up in this thread.
Rick
--
"You're depriving a village somewhere of an idiot." | Do you, uh, Google? |
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Carbon Unit
Premium,MVM
join:2001-07-21
Saint Charles, MO | reply to DavidJ01
Does this sort of thing happen with 802.11a |
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bellissimo
@rr.com
| reply to DavidJ01
There must be wirless etworks around or something that interefes with your signal. I have a linksys 54g router at home and it never drops. When I go to my girlfriends apt, she has the same router and i constantly drops. There are about 10 wirlesss networks in her apt building. I attribute the problems to her apt, not the router.
My brothers house also has the linkys and it never drops up in CT where he lives. |
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dquillman
join:2004-01-16
Austin, TX | reply to savaget
Exactly where do I disable the IEEE802?
Thanks |
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Anonymous Coward
@sympatico.ca | reply to Retter
This worked for me and my new Linkys WAP g access point. Thanks for the post!! |
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Anonymous Coward
@sympatico.ca
| reply to dquillman
It's in the properties page of your wireless network connection. Choose the connection, choose Properties, choose Wireless Networks, choose your connection, choose Properties, choose Authentication .... |
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lionshunt
join:2003-09-06
| Hey u people try this thing to get rid of wireless Connection dropping.
Upload the firmware on the router reset the router & update the adapter drivers.
RTS threshold 2300
Fragmentaion threshold 2300
Remove these hotfixes 329290,845485,826942.
Let me know if this works. |
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Steelduck
@htv.fi
| I removed the hot"fix" and now everything works great. Only thing is that I do not have the WPA option anymore, so I have to use WEP. Well at least my connection does not drop anymore.
I found this at the Linksys site, it helped to the dropping issue:
Q U E S T I O N
After I updated my system on »windowsupdate.microsoft.com I lost my wireless connectivity, what can I do?
A N S W E R
The loss of wireless connectivity is the result of a recent Hotfix that was sent out by Microsoft. The Hotfix added WPA functionality to Windows Wireless Zero Configuration, which is used by Windows XP to control your wireless connection. Hotfix Q815485 will need to be removed. Please use the following instructions to remove the Hotfix.
1.Click on the Start menu and click on Run.
2.When the "Run" window appears, type in control then click the OK button.
3.When "Control Panel" appears, double click on the Add or Remove Programs icon.
4.When the "Add or Remove Programs" window appears, scroll down and look for Windows XP Hotfix (SP2) Q815485. When you find it, click on it then click the Remove button.
5.After it's removed, restart your computer and you should be able to connect.
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