gruggni
Oxygen Gets You High
join:2003-07-28
Corpus Christi, TX
| SBC tech support could use improvement
SBC service is ok, but hope you don't have any problems that require you to contact support. SBC treats their customers like idiots and threatens them with the $200 idiot charge. Even if it's the first time you call them. I feel sorry for residential areas where legit problems remain because people have been threatend by a $200 charge if their tech doesn't find the problem. Techs make mistakes, they are not perfect.
How many SBC techs does it take to terminate a wire? HAHAHAHA!!
I'm serious it takes about 4 SBC techs to find out the first one didn't terminate a wire correctly. Who are the idiots? How about SBC pay us $200?
It took SBC techs 8 months to fix a T1 problem. The first 4 months tech support blamed our router. Then after a cycle of 4 techs coming out, 1 of the techs finally found the problem. It took them 2 months afterwards to fix it. Very poor service from their techs. Like I said, how many techs does it take to find a problem. Some SBC techs in the South Texas area are lazy-asses.
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When I read about the evils of drinking, I gave up reading. --Henny Youngman |
