  gruggni Oxygen Gets You High
join:2003-07-28 Corpus Christi, TX
| SBC service is ok, but hope you don't have any problems that require you to contact support. SBC treats their customers like idiots and threatens them with the $200 idiot charge. Even if it's the first time you call them. I feel sorry for residential areas where legit problems remain because people have been threatend by a $200 charge if their tech doesn't find the problem. Techs make mistakes, they are not perfect.
How many SBC techs does it take to terminate a wire? HAHAHAHA!!
I'm serious it takes about 4 SBC techs to find out the first one didn't terminate a wire correctly. Who are the idiots? How about SBC pay us $200?
It took SBC techs 8 months to fix a T1 problem. The first 4 months tech support blamed our router. Then after a cycle of 4 techs coming out, 1 of the techs finally found the problem. It took them 2 months afterwards to fix it. Very poor service from their techs. Like I said, how many techs does it take to find a problem. Some SBC techs in the South Texas area are lazy-asses. -- When I read about the evils of drinking, I gave up reading. --Henny Youngman |