PunkGod
join:2003-02-02
| I need big time help (cisco soho91 router) Here is what went wrong. I was erasing the old IOS file so I could upload a new one when something fell off the shelf and hit the back of the router turning off the power switch. Now the router is sitting in rom mode and no matter what I try I cannot get the new IOS image to upload to the router doing a disaster recovery. I've looked on cisco's site but I still can't get it to work.
I was wondering if i could upload a new image with just the console port hooked up or do I need to have everything connected. With everything connected I still can't get the router to have its normal ip address though.
I've tried tftpdnld, xmodem and more but still can't get it to upload. It allways seems to time out like the computer doesn't see the router but when my router was working I had no problem with it seeing the router.
I'm using hyperterminal and solarwinds as my tftp server.
If you can help in anyway please do. I'm about to just say screw it and order me the cisco 831 router. | |
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TerryMiller
Premium
join:2003-10-23
| Re: I need big time help (cisco soho91 router) You should be able to transfer the IOS image thru the console port. I'm not familiar with the 891 however at the cisco forum »Cisco someone should be able to help.
In the interim I'll look at Cisco's tac site. I am assuming you have no IOS at all now just the boot rom.
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PunkGod
join:2003-02-02
| Re: I need big time help (cisco soho91 router) Ok I finally got it working some what. I got the IOS image back into the flash and i'm out of rom mode. If I do a command (show flash) it shows that the file is there. So that is fixed but I have a new problem. I can't connect to the internet at all.
In hyperterminal I keep getting this message.
00:23:00: %LINEPROTO-5-UPDOWN: Line protocol on Interface Ethernet1, changed sta
te to up
00:23:07: %LINEPROTO-5-UPDOWN: Line protocol on Interface Ethernet1, changed sta
te to down
What can I do to correct my problem. | |
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ToasterMan78
Premium
join:2003-11-26
2 edits | Re: I need big time help (cisco soho91 router) I am a Cisco newbie but recently got a Cisco 831 router and I have a similar story and here is how I solved it.
I had a similar problem of my router going down as I was fooling with the running-config file on my Cisco 831 router. I changed the running-config file in a text editor, did a copy tftp startup-config and then a reload, only to get a rommon prompt. With help of a Cisco Tech (I have a Smartnet Contract) I restored the IOS to flash through X-modem. Then the Cisco techie and I noticed I was unable to connect to the Internet as you are. I saw on a show running-config that my previous running-config was now replaced by a running-config that was very different than my original running-config (seemed to be a generic stripped down version) and I also saw "interface down" stuff - which we attempted to correct but the new config file was just too different from my original one. I fortunately had a copy of my original running-config and did a copy tftp running-config and I restored my original running-config and I was up again.
Obviously if you don't have a copy of your original running-config lying around, my method won't help much. | |
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I_Route
Premium,VIP
join:2003-09-19
Merrimack, NH | A show run, show ver & show ip int brief would help.
Post them so we can take a peek.
Later,
Jeff | |
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PunkGod
join:2003-02-02
| Re: I need big time help (cisco soho91 router) Guys thank you for your help. My router is now back up 100%.
Another question I have is how do I enable and disable the firewall with hyperterminal.
Also what is the difference between the soho91 and the 831 router. The only thing I see is VOip. | |
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I_Route
Premium,VIP
join:2003-09-19
Merrimack, NH
| Re: I need big time help (cisco soho91 router) PunkGod  ! Glad to hear you are back up and running!
Here is a link for the IOS Firewall features:
»www.cisco.com/en/US/products/hw/···#1081703
The difference between the SOHO 9x series and the C800 series is the hardware IPSec Accelerator in the C800 series.
Later,
Jeff | |
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TerryMiller
Premium
join:2003-10-23
| back up your running config. Do a show running-config in hyperterminal and capture the text. That way you can always paste it back in. Also did you copy your running config to your startup config. If you didn't your config will be missing when you reboot. | |
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ToasterMan78
Premium
join:2003-11-26
1 edit | said by PunkGod :
Also what is the difference between the soho91 and the 831 router. The only thing I see is VOip.
Besides the flash being 8 meg in the SO91 vs 12 meg in the 831, the flash is non-upgradeable in the SOHO 91 - a fixed config, vs it can be upgraded in the 831. Also, in a show running-config I see "Cisco C831 (MPC857DSL) processor" for my 831, the MPC857DSL processor is a 50mhz Motorola RISC chip (I googled to find that out as on the Cisco website it only lists it as a "Motorola RISC"). You can do a show running-config, find the CPU number, and do a google to find out how the SOHO91's CPU compares to an 831
Functionality can also depend on what version of IOS is included - sometimes you can buy "software modules" for the IOS which add functionality to your router.
Maybe the best way to find out further differences is to call Cisco Cust Service 800-553-6387 and speak to the pre-sales dept. I don't see a direct comparison between the two on the Cisco website, but they are closely related - the install guide for the 91 and the 831 are the same document. | |
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| | drussel2
join:2002-11-05
San Diego, CA
| said by PunkGod :
In hyperterminal I keep getting this message.
00:23:00: %LINEPROTO-5-UPDOWN: Line protocol on Interface Ethernet1, changed sta
te to up
00:23:07: %LINEPROTO-5-UPDOWN: Line protocol on Interface Ethernet1, changed sta
te to down
What can I do to correct my problem.
That sounds like your ACL is preventing replies to dhcp broadcasts... i.e your router is trying to find a dhcp server but it never gets a reply (because domain replies are being blocked)
--
There are 10 types of people in the world; those who understand binary and those who don't. | |
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TerryMiller
Premium
join:2003-10-23
| As I said earlier I'm not familiar with your router, although as I keep reading I may become familiar, it seems pretty nice.
From what I read Eth1 seems like its one of the lan interfaces. If thats the case then you probably have a duplex mismatch and the errors cause the interface to reset. Try setting the computer and router to 100 full and see if the problem goes away.
If it's on the wan side, I'm still a little confused on how to set up PPOE on the Cisco stuff, mostly because everything I read is generic to a dozen routers.
I'm sure some of the regulars will be here soon to help if this doesn't work. This is what I've been using for research
»www.cisco.com/en/US/products/hw/···32f.html | |
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PunkGod
join:2003-02-02 | Re: I need big time help (cisco soho91 router) Were is the cheapest site to get a smartnet contract cause I really need to get one. | |
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ToasterMan78
Premium
join:2003-11-26
2 edits | Re: I need big time help (cisco soho91 router) I just got mine a few days ago from »shop.pcconnection.com/ (a Cisco authorized reseller), and I compared their prices to getting one through Cisco directly - not that much different - $68 for next business day replacement, one year tech support, one year of IOS upgrades. If getting one directly from Cisco they need to "open a line of credit" on you - the Cisco rep I spoke to said this is no big deal, but I already got one through a reseller. Authorized resellers on the Cisco website are at »www.cisco.com/en/US/ordering/or1···ome.html
By the way if your router is new it is under warranty - (my Cisco 831 has a 90 day warranty on tech support and a one year warranty on IOS upgrades and router replacement) then you can call tech support at Cisco 24/7 and they will open a tech support case for you over the phone - Cisco Tech Support is 800-553-2447 | |
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TerryMiller
Premium
join:2003-10-23 | I don't think you get a discount anywhere. I use comark, now insight corporate services, cdw also sells smartnet. Wherever you bought your router from will also sell Smartnet contracts. They are a good investment. I just renewed all of mine. | |
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ToasterMan78
Premium
join:2003-11-26
3 edits | said by PunkGod :
I'm about to just say screw it and order me the Cisco 831 router.
I wouldn't be too discouraged. The SOHO 91 is a great router and is almost the same as a Cisco 831, except the Flash is 8 meg whereas the 831 has 12 meg and possibly the CPU in the 91 is a tad slower. If the same thing happened with the 831 ("something fell off the shelf and hit the back of the router...") it would have created the same problem, and would be just as difficult to fix.
The SOHO91 is definitely ahead of the curve as a home router (I assume it's for home use) - you just by chance got yourself into an unanticipated bad situation by crapping out the IOS in flash memory - but it can be fixed. | |
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