RR Conductor
RailRoadDude
Premium
join:2002-04-02
Redwood Valley, CA
1 edit | reply to hobgoblin
Re: Price hikes causing cancellations in socal
I agree Hob, how about bilking? Or perhaps fleecing? |
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Sunsetstrip
Go Kings
Premium,MVM
join:2000-07-08
West Hollywood, CA
clubs:
1 edit | reply to hobgoblin
"Raked over the coals,exact, pinch, screw, shake down, squeeze, wrench, wrest, wring"
and I apologize for my use,as you noticed I was quoting prior posts |
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Jabbu
Premium
join:2002-03-06 | reply to mike90069
That was my pleasant terminology 
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RR Conductor
RailRoadDude
Premium
join:2002-04-02
Redwood Valley, CA | reply to Sunsetstrip
That's good too, I don't think Hob was referring to you though, just the original poster. |
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rickten
join:2002-03-09
Davis, CA
| reply to mike90069
yep just went home for the holiday weekend. After being home for only two hours my mom asks me to take a look at some info she got from adelphia because she was sure she had read something wrong. Taking channels away and raising the price just didn't seem to make sense to her especially when they were calling it upgrades in service packages. The letter was VERY decieving in the way they showed the future pricing structure. They had a breakdown of previous service and prices and then right next to it what the future plans would be called and the prices. The totals at the bottom lead my mom to believe that she was going to be paying an increase of about 3 bucks for the same service as before but with simply a different billing structure. However after closer inspection and looking through the info about what the packages actually included one came to realize hbo was gone along with many other channels. The next day we saw an ad for directv 4 room hookup free equipment and installation and called right away. Good riddance adelphia.
my mom is not a technical person, all she wants to do is check her email, check her stocks for her investment club, watch the news and the occasion movie of the week. She was telling me how she just could not believe the horrible service adelphia was providing that for those menial tasks she wasn't even satisfied. She's 55 and said she can't remember ever having so many problems with a cable company and commented on how they couldnt' even get the ghosting and lines floating across the screen to go away on channels 2-10 even after sending the tech out to replace cables and our digital box. |
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RR Conductor
RailRoadDude
Premium
join:2002-04-02
Redwood Valley, CA
 ·Comcast
| I would imagine the Adelphia "boys" are staying out of this because they are probably as disgusted with the price fiasco as you all are, and besides, what can they do about it, they have no control over it, and most of the "boys" who post in here are techs, like Hob said. Also, I would imagine that they could get in trouble if they said something bad about the company, companies now days have pretty Orwellian practices, well, so does Ashcroft, but that's another thread.
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See the thriving railroads of today, and of the future!»www.tomorrowsrailroads.org/, Check out this live rail cam of the BNSF "Chilli" Sub in Galesburg, IL- »64.40.92.210:1100/video/med.html |
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bjbjusmc
Premium
join:2003-07-19
Madison, OH
| reply to mike90069
The BOYS are here to help with tech problems, cable pricing is not a tech problem, no one in here signed a contract forcing them to keep cable service, if for any reason you dont like it please do yourself and the BOYS a favor find something else........... |
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RR Conductor
RailRoadDude
Premium
join:2002-04-02
Redwood Valley, CA
·Comcast
1 edit | For Adelphia'a sake, I hope they don't share the "take it or leave it" attitude  What am I saying, for my sake too, Adelphia goes under I, and I'm sure many others will lose their only broadband option, and no, 99 bucks a month for Direcway is NOT an option for me.
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See the thriving railroads of today, and of the future!»www.tomorrowsrailroads.org/, Check out this live rail cam of the BNSF "Chilli" Sub in Galesburg, IL- »64.40.92.210:1100/video/med.html
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CableMan
join:2002-01-22
South Glens Falls, NY
| reply to mike90069
"Where are the Adelphia boys to defend their company."
well, i've been reading this all along. to be honest i haven't said anything because i hear this every day and i get tired of answering it.
do i agree with the rates? totally. why because according to the releases we've received in our office we have been one of the cheapest cable providers in this region(northeast). i think the reason everyone think's it's so terrible is because it was such a drastic change. the newspaper ran an article last week posting that another cable company in the area was about to raise their rates again. this one was so much softer spoken than when adelphia was in huge bold print on the front cover expressing their new rates.
i'm doing more disco's and downgrades than before which hurts us locally. a person i know made a comment that when you pay for local business that $$$ is going to end up going back into that area. kinda hurts me to know that joe blow wants to pay the dish man's salary over in the next state. i know it doesn't seem like much but start adding more joe blows and you get the point.
maybe it's just me but i wouldn't want to sign a contract for a year or two into something that may just be as bad after that contract comes up.
oh well that's my input for now. maybe i'll post something special later on. off to fight another day. |
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ashakouri1
join:2002-08-23
Santa Monica, CA
| reply to RR Conductor
I honestly believe that some if not most of the problem arises from the merger that would have taken place if DirecTV could have merged with Echostar if it was not for the FCC. It was not too long ago when DirecTV and Echostar wanted to merge to better compete with the cable companies but the merger was put aside by the FCC because it would be a monopoly. But I think DirecTV and Echostar don't compete with each other but compete with cable and if the merger would have happened I think we would have seen lower satellite prices and the competition might have given a wake up call to the cable companies.
But as it is right now I am seriously looking to switching to DirecTV or Echostar. I saw a deal for a 3 system plus dish with activation and once the price for cable settles and I know what I am exactly paying, I will look into the other options and maybe even switch to DSL. Therefore, I think that DirecTV and Verizon should applaud Adelphia for the price increase because they will probably be getting my business very soon. |
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bjbjusmc
Premium
join:2003-07-19
Madison, OH | Nike says "JUST DO IT".............. |
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flyguy42
join:2003-11-29
Gilbert, AZ
| reply to mike90069
I gave up Adelphia cable tv a long time ago.. the quality just isn't there on either basic or digital. My Directv whomps all over it in quality and value. However, I don't think I am going to leave their Powerlink service anytime soon. It screams in my area. A little pricey though. I am even considering upgrading to their "premium" service, even though the price is absolutely outrageous. |
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RR Conductor
RailRoadDude
Premium
join:2002-04-02
Redwood Valley, CA
·Comcast
1 edit | reply to CableMan
"kinda hurts me to know that joe blow wants to pay the dish man's salary over in the next state. i know it doesn't seem like much but start adding more joe blows and you get the point"
The guy that put in our Directv lives about 1 mile from my house right here in Redwood Valley, and Directv is based in California, so I am supporting jobs in my community and state.
"maybe it's just me but i wouldn't want to sign a contract for a year or two into something that may just be as bad after that contract comes up."
Directv and Dish Network have so much better quality and features than Adelphia it's not funny. Perhaps Adelphia doesn't have contracts because they know their quality is horrible in Northern Calfornia. Powerlink? It ROCKS in this area, but their digital cable just isn't good enough quality.
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See the thriving railroads of today, and of the future!»www.tomorrowsrailroads.org/, Check out this live rail cam of the BNSF "Chilli" Sub in Galesburg, IL- »64.40.92.210:1100/video/med.html
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kfsutops
Premium
join:2002-08-19
Brandon, FL
clubs: 
| reply to CableMan
"why because according to the releases we've received in our office we have been one of the cheapest cable providers in this region(northeast)."
That's not it at all. The problem is Adelphia is now offering a lesser product for a higher amount. Do the math. That is what is pissing people off.
"a person i know made a comment that when you pay for local business that $$$ is going to end up going back into that area."
Are you trying to say that my payments are staying local. Please tell me you're not. While I agree it may pay the local techs/installers. But, it is not going into upgrades or providing a better product. The proof is in the pudding. I still have the same crappy arse service I had five years ago. The money isn't staying local my friend. It went to the nice golf courses and homes.
"kinda hurts me to know that joe blow wants to pay the dish man's salary over in the next state."
What should bother you is Adelphia's business practices. If Adelphia provided a better product that satellite, people wouldn't be leaving.
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You ask me why I hate Adelphia? They can't even give me a pay-per-view football game when the channel guide shows it's available. |
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FLECOM
Bay Networks Freak
Premium
join:2003-03-03
Miami, FL
| i completely agree... but for me its not so much the cost ( i can deal with it) but the quality... i have had adelphia for as long as i can remember and the quality has gotten worse every year, i can hardly watch my local channels becuase its mostly static and distorted sound...
we call and call adelphia and when the techs come out they blame it on inside wiring... which i know isnt true becuase its all new digital grade coax that i put in myself...
then they finally gave in and re-ran the coax going from my house to the box, and it still looked like crap? :\
i never really liked the idea of DirecTV becuase of the contracts and the recievers they give you for free are usually nothing that great... but then i saw this samsung reciever that had VGA and DVI out? sorry but that sold me, i have it hooked up to my projector directly through VGA now and i have never seen picture quality like the quality of DTV in my life, it looks like im watching a DVD but its TechTV 
plus adelphia dosent have TechTV in my area, so unfortunately for them, im 99% sure im disconnecting my service, especially since i dont use powerlink... they keep offering it to me too... and they want me to use the "1-way dial return" ahahahahahahahahaha, i did that years ago, now i have DSL and its like 10000000x faster than the dial-return... i was lucky if i could get 128kbps down
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BellSouth sucks |
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mike90069
join:2003-07-28
West Hollywood, CA
| reply to mike90069
As the original poster, I find the term "rate rape" to be highly descriptive and accurate given the deceptive manner in which Adelphia has been treating it's customers, and the enormous size of the increase.
Adelphia did not raise it's rates because they were "losing money". Adelphia raised it's rates because they're a monopoly and have no competition to force them to keep those rates down.
From the tone of this thread and the number of digital boxes that were piled up in the local Adelphia fortress, I would guess that Adelphia is learning that most subscribers do not regard cable tv as essential, and certainly not worth the excessive charges they levy. |
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chrisbmoore
join:2003-08-28
Frederick, MD
| reply to kfsutops
I do agree that according to national ratings, Adelphia was one of the cheapest products available, but I also agree with everyone else who is saying that they have cut channels and raised the price. It's not so bad if you raise the price that much but at least offer what the competition does, but they don't. In addition, I don't know about now, but every time I ever had their service and tried to order a PPV movie, it would go out in the middle of the movie for like 5-10 minutes. Then I'd have to go through calling tech support, waiting for 6 hours to get them to give me the movie I could not finish watching for free. Never had this issue with my DirecTV. I do agree that prices have to go up to recover the damage the Rigases caused, but I doubt it will do much good when the prices rise and every customer leaves, so Adelphia is left with about 10. Then they will just have to keep jacking prices higher and higher, where if in the first place they had made the price increase lower, they would not have that problem. |
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Hickerx2
God Bless The U.S. Military
join:2001-03-04
Franklinville, NY
| said by chrisbmoore  :
I do agree that according to national ratings, Adelphia was one of the cheapest products available, but I also agree with everyone else who is saying that they have cut channels and raised the price. It's not so bad if you raise the price that much but at least offer what the competition does, but they don't. In addition, I don't know about now, but every time I ever had their service and tried to order a PPV movie, it would go out in the middle of the movie for like 5-10 minutes. Then I'd have to go through calling tech support, waiting for 6 hours to get them to give me the movie I could not finish watching for free. Never had this issue with my DirecTV. I do agree that prices have to go up to recover the damage the Rigases caused, but I doubt it will do much good when the prices rise and every customer leaves, so Adelphia is left with about 10. Then they will just have to keep jacking prices higher and higher, where if in the first place they had made the price increase lower, they would not have that problem.
Not a bit of anti-Adelphia sentiment here....because they're history at my house.
I had the same problems with the TV service(we'll leave PL alone). PPV that either quit or never started, program guide that is only online 1/2 the time, and when it is up, it has wrong info. Channels that just disappeared from the lineup, while the neighbors all got them, 2-60 channels of snow, blur, and tearing, and a settop box that only works half the time. Many, many calls to support resulted in nothing but several new boxes and excuses about "box driver" issues.
Their service is simply crappy. Crappy TV and 1yr out of 4 that powerlink worked well, leaves a customer with no choice but to bail.
Then they levy ridiculous rate increases for the same crappy service. My confidence in Adelphia is taking a nose-dive lately. I bought up a bunch of stock, impressed with the strides they were seemingly making. I'm not so impressed after a longer term view of their performance.
I know very well that NACHI(among others) can and has caused serious network issues, but I don't buy that Adelphia is being completely hammered still, while other networks are having no issues.
My personal theory is that the spam traversing Adelphia's network, is killing it. I received 368 spam messages in 2 days in my Adelphia account, which has never been given out. In my other ISP account, I received 3!
In my verizon acct, which is just over 1 week old, I've yet to receive a single spam message.
All 3 accts have IDENTICAL usernames, with the exception of the domain. Therefor, I should be just as easy to "guess"....what does that tell me?
I'm not sure, but it makes me think that Adelphia is a much more spammer-friendly ISP. |
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ashakouri1
join:2002-08-23
Santa Monica, CA
| reply to CableMan
do i agree with the rates? totally. why because according to the releases we've received in our office we have been one of the cheapest cable providers in this region(northeast). i think the reason everyone think's it's so terrible is because it was such a drastic change. the newspaper ran an article last week posting that another cable company in the area was about to raise their rates again. this one was so much softer spoken than when adelphia was in huge bold print on the front cover expressing their new rates.
i'm doing more disco's and downgrades than before which hurts us locally. a person i know made a comment that when you pay for local business that $$$ is going to end up going back into that area. kinda hurts me to know that joe blow wants to pay the dish man's salary over in the next state. i know it doesn't seem like much but start adding more joe blows and you get the point.
You live out in NY where the prices might be cheaper for Adelphia than other cable providers. But out here in LA adelphia has, I believe now with the price increase and even before, the highest rates out of all the cable providers such as AT&T, MediaOne. So I really don't think it is fair to blame customers for leaving when we can find a better deal elsewhere. If you were in our position I seriously doubt that you would pay an extra $20 a month while directv is cheaper. |
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mrweigand7
join:2000-10-17
Chesterland, OH
| reply to mike90069
I suppose the term "rape rates" is a little strong, but rather than bow to political correctness, I consider the usage to be expressing a degree of frustration over the rate increase justification amounting to: "because we can" (Someone claimed our rates were low, so now we are raising them so that they are no longer low...).
I think the package shell game will lose more customers than one might expect. People do read this stuff, and when it appears that it was meant to be deceptive... (I cannot say what the intent was, but the appearances are what count with the consumer)
The consumer trust level is low, play games with the rates, and toss in a "rape and pillage increase", and you have all the ingredients you need for a mass exodus of the (fragile) Adelphia customer base. (My opinion)
If I owned Adelphia stock, I'd be worried as the fixed costs do not decline much (if any) as the customers depart. When you consider that each converter in the Adelphia office represents a loss of at least ~$700 a year minimum and likely ~$1000 a year in lost revenue, then things start looking grim. At some point they may be back in court for another try at salvaging the company.
Count me in as an Ohio cancellation. Rates have been rising at a rate far in excess of the perceived benefits. (I don't watch much television anyway, and haven't really missed it.) |
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