piper_
join:2001-04-19
Buffalo, NY
| reply to mike90069
Re: Price hikes causing cancellations in socal
"I do agree that prices have to go up to recover the damage the Rigases caused"
We shouldn't have to pay for this,
have it come out of the CEO's pockets,they won't miss it,hell if they can't live off of $30-$50 grand a year they shouldn't be living period,I think that was there first mistake to pay someone that much,it don't take a rocket scientist to figure that out and what happens next.I'll keep PL for now,but tv I might drop.I thought this area was up to date,every tech (that's not including Mastec)that has been in my house said that this area sucks and is in need of a major upgrade,everything is old.Don't know what to believe anymore |
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Alky
join:2001-08-12
Cleveland, OH | reply to mike90069
No, "rape" is about the best word I can think of. The owners, (Rigas), rape their company, so the company has to rape the customers to try and get back the funds that Rigas stole. If you don't like the word rape, don't read. |
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Hickerx2
God Bless The U.S. Military
join:2001-03-04
Franklinville, NY
| reply to mrweigand7
said by mrweigand7  :
I think the package shell game will lose more customers than one might expect. People do read this stuff, and when it appears that it was meant to be deceptive... (I cannot say what the intent was, but the appearances are what count with the consumer)
I think there's no doubt that deceit was/is the plan. I consider myself a reasonably intelligent person, and either I'm having a really bad brain-fart today, or Adelphia's ads make no sense whatsoever.
Maybe somebody could explain to me what the price for "everything" is according to this letter I got from Adelphia today? |
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herdfan
Premium
join:2003-01-25
Hurricane, WV
| reply to mike90069
I'm going to come to the defense of the company a bit here. While I do have DirecTV, (I still have Adelphia basic) which I have had for 9 years now mainly because the old cable company (Century) was horrible. Since Adelphia has taken over, then entire system has been rebuilt, the picture quality is better than anything I have ever seen on cable, the digital offerings far exceed that of Charter which my parents have two towns over (some multiplexes exceed DTV), and the ladies that work in the office are as nice as can be.
Why then do I still have DTV, well that can be summed up in 3 letters: NFL. Gotta have my Sunday Ticket. If DTV allows access to the NFL package in 2005, and Adelphia offers it, then I may go digital.
Keep in mind that before these rate increases happened, a room full of bean counters plugged the suspected loss of customers into a formula that gave them the rates that will provide the most revenue with the expected customer loss. While some of the costs are fixed, most of the costs will be variable or semi-variable. I used to own fast food restaurants in a national chain, and in the summer people would see the amount of business I was doing and make comments that I "was making soooo much money", and they would be floored when I would tell them I wished that I was doing less business. I made a better profit with less business in the shoulder months and not the peak months.
This was because when I was doing those big business months, I was running much higher labor costs, food waste was higher, energy costs were higher, equipment was down more often from running full blast all day and in general I was more worn out. Cable plants are no different. As load on the equipment is lowered, so are maintenance and replacement costs. Fewer subscribers means fewer service calls and less overtime. And this is aside from lower programming fees.
So all I am saying is that the impact of these increases was well known prior to them being implemented and while it may look bad, the end results were known. As to why I have DSL and not Powerlink, if Powerlink had been available when the letter I got from the local GM said it would be ready, I would have it. Instead, it happened 3 months later and DSL became available to me in the interim, so I took it. |
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chrisbmoore
join:2003-08-28
Frederick, MD | reply to piper_
Depends on where you live. Maybe the cost of living is lower in Buffalo, NY, but here in Frederick, MD if you only make 30-50K a year, you will not be able to live in a house atall, maybe a cardboard box. |
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Hickerx2
God Bless The U.S. Military
join:2001-03-04
Franklinville, NY
| reply to herdfan
said by herdfan :
Cable plants are no different. As load on the equipment is lowered, so are maintenance and replacement costs. Fewer subscribers means fewer service calls and less overtime. And this is aside from lower programming fees.
So all I am saying is that the impact of these increases was well known prior to them being implemented and while it may look bad, the end results were known.
That may make sense if those same "bean counters" weren't the ones that decided to dispatch truck after truck to a known issue that had no correllation to anything that could be fixed by the truck, even after the rep has been told that there were 3 trucks there already for the same issue.
Those same "bean counters" decided that it would be prudent to deny issues that could not be denied, promise rebates that there was never any intention of issuing, require work orders to be detailed and completed at the customer's home, only to vanish forever and be unaccessible to TAC. Need more?
I don't think one can argue that Adelphia doesn't have very competent "bean counters". |
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jig
join:2001-01-05
Hacienda Heights, CA
| reply to chrisbmoore
when adelphia called to inform me about the increase, i asked that the person note somewhere that the recent package change/price increase has finally provided the incentive for me to price out dish and directv. i told her to also note that i would have been less upset about the increase in price if new options were at least offered at the same time, in particular HDTV. I told her that I wasn't happy paying the extra until after they had HDTV to offer in my area, after which I would happily pay the premium for the new service.
No price reduction, basically some ineffective sympathy as a response. The ONLY thing keeping me around for the tv service is that the price for going HDTV with Dish is right now too prohibitive. If and or once they have the new dishes and STBs offered in a package deal that makes any kind of sense (less than $200 installation +hardware), if adelphia hasn't gotten their act together and finally offered HDTV, I will bolt.
This is my stance before I have gotten the bill with the most recent changes. If that bill is too expensive, I might just go ahead and go for the package with the 3 free STBs and use a separate OTA digital receiver (total cost for installation still about $200 for the antenna and the receiver).
-jig |
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Robotics
See You On The Dark Side
Premium
join:2003-10-23
Louisa, VA
 ·Comcast
 ·Verizon Wireless B..
| reply to Hickerx2
WOW! ... I couldn't have said it any better!
I get the same run-around. In fact they just dispatched a tech to my house to check the signals (AGAIN). They have known my signals are bad for the last 4 weeks. And have promised to fix the problem within 5 days. That was 4 WEEKS AGO!!!
The problem is in the LE, NOT MY HOUSE per their own (cough) tech folks.
Here goes yet another week of 60 DbMv upstream power levels, and constant re-sync of the modem. And a frekin 2nd.digital box Im paying for and cant use!
I don't plan on paying the powerlink portion of the bill this time......they have on record for over a month of this problem, and do nothing but send out dummies and check the signal...already knowing the signal sucks.
WTH is going on here??
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Robotics |
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Rwood
join:2003-09-18
Newport Beach, CA
clubs:
| reply to herdfan
said by herdfan :
Why then do I still have DTV, well that can be summed up in 3 letters: NFL. Gotta have my Sunday Ticket.
They don't advertise it, but you can get Sunday Ticket only (no other DTV programming).
I wanted HDTV, so I dropped all DTV programming execpt Sunday Ticket and got the full digital cable. |
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CableMan
join:2002-01-22
South Glens Falls, NY
| reply to mike90069
ILOVELA2- the dish guys have to live somewhere don't they 
kfsutops - 20 techs at approx $2,000 a month equals $40,000. that's a pretty big chunk of change that has the potential to go back into the community. about the business practices. obviously i don't agree with what the old man and his boys did. if they kept the rates even with the other cable companies all along it wouldn't have been so dramatic. |
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kfsutops
Premium
join:2002-08-19
Brandon, FL
clubs:
| "20 techs at approx $2,000 a month equals $40,000. that's a pretty big chunk of change that has the potential to go back into the community."
Not to knock what someone makes or their importance to a community, but $40,000 month is absolutely nothing in Palm Beach County. What about the 20 other people that have lost jobs because of Adelphia? People here spend that in a day on a make-over and one outfit.
"if they kept the rates even with the other cable companies all along it wouldn't have been so dramatic."
Thay may be true. But the problem is not necessarily the increases. It's the reduced product for higher rates. Why can't Adelphia people get that through their heads? I don't get it, it's in black and white. Posted all over this board at one time or another. But Adelphia people still don't see it as a price increase for a lesser product. It has been compared over and over again, Adelphia now provides less product for a higher price than most cable companies. Just pull up TWC prices and channel line-ups. Go ahead..already been done.
--
You ask me why I hate Adelphia? They can't even give me a pay-per-view football game when the channel guide shows it's available. |
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RR Conductor
RailRoadDude
Premium
join:2002-04-02
Redwood Valley, CA
·Comcast
| I'd love to be making 40 grand a year, that's a lot for this area, Mendocino County's average is 29,000 a year, though the cost of living is much higher (Redding and the Central Valley are much cheaper, and 40,000 in Redding would be more than enough for a single guy like me to live on) I don't know how people make it here, the jobs that pay 40 grand are far and few between.
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See the thriving railroads of today, and of the future!»www.tomorrowsrailroads.org/, Check out this live rail cam of the BNSF "Chilli" Sub in Galesburg, IL- »64.40.92.210:1100/video/med.html |
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MykeWeHo
Premium
join:2001-02-13
West Hollywood, CA
| reply to Hickerx2
said by Hickerx2 :
Maybe somebody could explain to me what the price for "everything" is according to this letter I got from Adelphia today?
Just curious too. Is it broadcast basic + expanded basic+ one of those paks?
Also there is an intersting article from Bloomberg News, about how many people are moving to the Dish / Direct TV. »www.rockymountainnews.com/drmn/b···,00.html |
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hmartine
@adelphia.net |  reply to chrisbmoore
Actually, mine when up from $90 and cents to $132! I wont get rid of Adelphia for that, but I am defenately getting rid of the extra fat. |
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hobgoblin
Sortof Agoblin
Premium
join:2001-11-25
Orchard Park, NY
clubs:
| reply to MykeWeHo
Wehoemyke posted
"Also there is an intersting article from Bloomberg News, about how many people are moving to the Dish / Direct TV"
Probably the most interesting thing in this whole thread. Excellent article.
It shows that far from being a monopoly its a very competitive business.
Thanks.
Hob
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"A foolish consistency is the hobgoblin of little minds." - Ralph Waldo Emerson |
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RR Conductor
RailRoadDude
Premium
join:2002-04-02
Redwood Valley, CA
·Comcast
| reply to MykeWeHo
"Hughes Electronics Corp.'s DirecTV, based in El Segundo, Calif., and Littleton-based EchoStar Communications Corp.'s Dish Network increased their subscriber count by 12 percent, to 20.9 million, in the year ended Sept. 30. Cable companies slow to upgrade systems, such as Mediacom Communications Corp. and Denver-based Adelphia Communications Corp., lost customers."
"DirecTV and the Dish Network are luring customers by offering more than 100 TV channels for less than $40 a month. The typical cable system offers about 70 channels for its lowest level of service at the same price."
As Britney Spears would say, "Oops, I did it again", only this time it's Adelphia saying it, and by did it again they mean shoot themselves in the foot.
--
See the thriving railroads of today, and of the future!»www.tomorrowsrailroads.org/, Check out this live rail cam of the BNSF "Chilli" Sub in Galesburg, IL- »64.40.92.210:1100/video/med.html |
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qworster
join:2001-11-25
Los Angeles, CA
 ·DSL EXTREME
·Brand X Internet
·RoadRunner Cable
 ·Vonage
| reply to mike90069
Adelphia just dumped analog Pay in Santa Monica
If you want HBO, Showtime, Cinemax or The Movie Channel in Santa Monica now, you have to buy digital service, as they put home shopping and Spanish on two of the four channels.
So now getting HBO will cost 20 bucks instead of 10 - but they DID say I'd get multiple HBO channels. BIG DEAL!
I suppose our rates will go way up because of the extra TWO channels they gave us (two of them are black).
Adelphia is a ripoff. I can have 150 channels of DirecTv plus all local channels for 39 bucks a month. Adelphia analog BASIC costs more than this! |
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Jabbu
Premium
join:2002-03-06
·RoadRunner Cable
| reply to Hickerx2
Re: Price hikes causing cancellations in socal
said by Hickerx2 :
Maybe somebody could explain to me what the price for "everything" is according to this letter I got from Adelphia today?
According to that everything should be 74.40 + 3 (modem) +3.50 (dig box) = 80.9 x tax = 87.57, plus i'm sure some other crap fees
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01101100011010010110010101110011 |
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hobgoblin
Sortof Agoblin
Premium
join:2001-11-25
Orchard Park, NY
clubs:
| reply to RR Conductor
Ilovela for some reason posted this
"As Britney Spears would say, "Oops, I did it again", only this time it's Adelphia saying it, and by did it again they mean shoot themselves in the foot."
How's your High Speed Internet from Direct TV?
As that article pointed out its a very competitive business, with enormous upgrade costs and played for very high stakes. I have confidence that those that run the business currently have much more knowledge, business acumen and talent than people who spend hours sitting in front of a computer screen dreaming up different ways to post the same stuff.
The issues that Adelphia had under the previous management have been well documented. Managing the most complicated bankruptcy ever, upgrading and running a multi Billion dollar business under those constraints is not something anyone who posts in here has any experience or real knowledge of.
I have every confidence that the improvements I have seen over the last 18 months will continue and despite the doom and gloom merchants that revel in these sort of threads that the company will emerge as a front runner in the industry in the very near future.
Hob
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"A foolish consistency is the hobgoblin of little minds." - Ralph Waldo Emerson |
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RR Conductor
RailRoadDude
Premium
join:2002-04-02
Redwood Valley, CA
·Comcast
| Hey, I hope they make it too, for your sake, for all the employees sake, and for those of us who have no other broadband choices, but if they keep losing customers like they are, raising prices and cutting channels while Directv and Dish are gaining customers in huge amounts, adding channels and dropping prices, something will have to give.
--
See the thriving railroads of today, and of the future!»www.tomorrowsrailroads.org/, Check out this live rail cam of the BNSF "Chilli" Sub in Galesburg, IL- »64.40.92.210:1100/video/med.html |
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