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cable outage in brooklyn? »
« Speed Increase in Boston  
AuthorAll Replies


fjimenezusa

join:2003-11-24
Woodhaven, NY

 Something wrong in NYC?

Being a customer for 1 year..never ever had a problem until today (12/03). Something is very wrong with my service (Earthlink Cable). My speeds are up and down (they were steady about 2850/360)...now tests show great changes from one to another....(the worst was 1200/16)...I've done nothing....ELNK Website doesn't post any trouble....anyway...any idea what's going on?....anyone at the same status..?


drake
drizzy
Premium,MVM
join:2002-06-10
Brooklyn, NY
Earthlink has no control over their lines, whatever it is, Time Warner is causing it....you probably will be back up in no time.


fjimenezusa

join:2003-11-24
Woodhaven, NY
  everything seems normal this morning....hope never happens again...txs for the support


Misu
Hey, I Saw That
Premium
join:2000-11-28
Orlando, FL

reply to fjimenezusa
NY must have passed what it was onto Central Florida, then, because my service is suddenly VERY slow. I can load text just fine, and I haven't lost my MusicMatch connection, but for some reason, anything via http is very very slow.

Any ideas what's going on in Central Florida, anyone?
--
The things I do for love...


fjimenezusa

join:2003-11-24
Woodhaven, NY

reply to fjimenezusa
I think this is going to be hard....for the past 3 days I've been having trouble with EL Cable Service....really don't know what's going on...at first i thought that it was a thing of the moment but know I can assure you that something is going on...seems very unstable...specially at nights...nobody seems to know about this...


p0w3r

join:2003-04-09
NYC
reply to fjimenezusa
Your not the only one.

Ever since they upgraded to 3000 down, i started to lag. Recently, i even start to lag when loading web pages...i think it's time to call time warner again...:(


fatal

join:2000-12-29
Brooklyn, NY
clubs:
same here in brooklyn lag packet loss

Jahan

join:2003-04-14
Brooklyn, NY
reply to fjimenezusa
im in brooklyn and i have been having the same problem as others for a month now and its really annoying. I am thinking of swtiching to some other company. I feel like im on 56 k and it annoys the hell outa me!!!

maydogan

join:2002-08-16
Fort Lee, NJ

 reply to fjimenezusa
I'm having the same problem in NJ/ Fort Lee Area.

Earthlink has nothing to do with the speed you're getting. They are just a dealer who sells Time Warner's cable. Time Warner is the one who is causing problems.

cOntacted Earthlink hundred times already, everytime I call them they transfered me to Time Warner local office.
If you really want to complain about do what I did go to better business bureau web site and file your complaint againts TW.


dukjunk39

join:2002-07-10
Brooklyn, NY

 reply to fjimenezusa
Spotty service here in Brooklyn too; it's as if I'm on dialup with all the drop-outs every couple of hours or so. The mail is acting up too. I'm able to send but sometimes retrieval is impossible. I just switched to Earthlink three weeks ago and now I'm thinking maybe I should have stayed with dialup. Damn, did I just say that? Anyway, I hope these problems get resolved soon.


fjimenezusa

join:2003-11-24
Woodhaven, NY

you are not the one beginning to have doubts...my problem is totally unpredictable and happens every now and then...I'm going nuts because I do rely in my internet service to use my BB Phone....at least my trouble is mostly with uploads speeds...(from an average of 360...sometimes I'm getting 50,60..)

Galadar

join:2003-08-17
Jackson Heights, NY
reply to fjimenezusa
Hmm, same here in Jackson Hts

worst speeds at 1.1mbs

Flizesh
Premium
join:2003-08-16
Staten Island, NY
clubs:
hmm, everything seems fine here in staten island.
Forums » US Cable Support » Earthlink Cablecable outage in brooklyn? »
« Speed Increase in Boston  


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