machpost
join:2002-01-11
Washington, DC | reply to TuscanRaider
Re: They Picked Up My Cable Box Today
I've also noticed that hold times have gone up. Nice move, Adelphia  |
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hobgoblin
Sortof Agoblin
Premium
join:2001-11-25
Orchard Park, NY
clubs:
| I don't believe hold times have increased for Tech Support, I have no real idea about sales and service calls.
The well publicised Call center consolidation will not take place until next year, so actually blaming that is a little premature.
Hob
--
"A foolish consistency is the hobgoblin of little minds." - Ralph Waldo Emerson |
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