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Forums » US Telco Support » AT&T » AT&T West » Forced SBC My Yahoo! Upgrades kills Yellow Pages!
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[General] deluxe package »
« So, I just canceled with Earthlink...  
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jburst

join:2002-08-23
San Jose, CA

reply to ebaykeith
Re: Alternatives fall far short

said by ebaykeith See Profile:
I doubt SBC strong armed anyone.
You underestimate the shortsightedness of marketing people. "Hey, we have our own [bad] yellow pages site, and we get all the advertising revenue to ourselves from that one -- Yahoo, you can't let SBC users use your yellow pages, even though it's better."

SBC should be the target of complaints. The Yahoo Yellow Pages is only disabled for SBC customers -- try logging in as a regular Yahoo user and you can add the My Yahoo YP module just fine.

ethant

join:2000-06-13
Burbank, CA

It's really annoying that when I check my email I have to either, 1) Update SBC Yahoo, or 2) let it mangle my homepage. I want to do neither! I'm using web mail from someone else's computer and don't want it to do anything! THIS IS COMPLETE AND UTTER BS! Leave me alone! I just want my damn email. I want nothing else from their crappy website!


ebaykeith
Bandwidth Hog
Premium
join:2003-09-06
San Ramon, CA
clubs:
·AT&T U-Verse


1 edit
This has nothing to do with email, so you're won't really be affected. We are talking about Yahoo YP and SBC SMARTpages and how the pages changed with the new format. --
If you can't be a good example, then you'll just have to be a horrible warning. -Catherine Aird-


I'm sure SBC has a lot to do with the layout and design of the pages, but SBC is not an ISP content provider, they are a Telephone Company. Instead of just giving you your internet access and letting you go and sign up for basic Yahoo, or MSN, or where ever, to get content etc. they ventured with Yahoo, a content provider. Otherwise, it would just be SBC, no SBC Yahoo, they wouldn't need Yahoo to provide the content if they did that. (Or wait, yeah, Yahoo is providing you with really great DSL speeds, and SBC is the content provider??? now you see how this works?).

Seriously, any problems with DSL service and this is the place. The SBC techs online here are the greatest, and you'll always get your answer, REALLY.

Content, on the other hand, is handled by the content provider, Yahoo.

Everyone should try this. Go to your SBC Yahoo home page, and click on the link at the top right hand of the page that says "Send Feedback". You'll be talking to the right people about the right issue, content. And they've even provided you with a link to do so, really simple.

The technicians here would probably love to be able to fix your problems with the content on your home pages, but they can't do anything about it here. You actually get results to problems like why your pings aren't pinging, or your modems not syncing. If you use the information provided you and speak to the right people, they will be more than happy to help you (like the techs are here) and you'll be able to get your point across to the right people, and probably even get a real answer. This can only get frustrating as no one here can do anything about it. But they can sure fix any technical problems you might have.

Does anyone know if there's an forum anywhere on line that focusses on Content providers?

ethant

join:2000-06-13
Burbank, CA

I understand it has nothing to do with email but it does have everything to do with SBC shoving crap down our throats that many of us don't want. As it stands today any time I check my email at Yahoo using my SBC account my only choices are to either install the SBC crap or to let SBC Yahoo! change a bunch of my IE settings such as the home page. This isn't my computer so I don't want a website to do ANYTHING to my browser. Why is that so hard for SBC to understand?


ebaykeith
Bandwidth Hog
Premium
join:2003-09-06
San Ramon, CA
clubs:
·AT&T U-Verse

»us.rd.yahoo.com/csp/sbc/hp//head···feedback
feedback link from SBC Yahoo pages for content issues with browser etc...
--
If you can't be a good example, then you'll just have to be a horrible warning. -Catherine Aird-
Forums » US Telco Support » AT&T » AT&T West[General] deluxe package »
« So, I just canceled with Earthlink...  


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